Bilbo's Bar & Grill

★★☆☆☆

About Bilbo's Bar & Grill

Food

Food
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1.8 5
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I was in Bilbo[s earlier this evening. I used to visit the bar regularly on the weekends and the environment was great. The service used to be great, the crowd was easy to get along with, and overall was an enjoyable place to hang out on the weekends or anytime for that matter. Tonight went to Bilbo's thinking it would be more of the same. Not the case. There is a new bar tender there named John, who by word of mouth is said to be the "Manager." It was easy to see this "manager/bartender" was more concerned about talking with friends around the bar and taking shots with his friends than actually serving his customer's like he was supposed to. When you go to a bar you expect to be served drinks. I had to wait 20 minutes after asking for a drink, which i never received, before I decided to leave after i saw the "Manager," take a shot with some other patron's of the bar. Last I checked you go to a bar to have the bartender serve you drinks, not get them before you do. Even after mentioning I had been waiting some time fore that drink before leaving, the "manager/bartender," even had a rude comment as to say "have a good friday night!!" The Charleston location will not receive any of my business until this is corrected. Management should care what their customers think because without them, their bar would not survive.

0
★☆☆☆☆

I was in Bilbo[s earlier this evening. I used to visit the bar regularly on the weekends and the environment was great. The service used to be great, the crowd was easy to get along with, and overall was an enjoyable place to hang out on the weekends or anytime for that matter. Tonight went to Bilbo's thinking it would be more of the same. Not the case. There is a new bar tender there named John, who by word of mouth is said to be the "Manager." It was easy to see this "manager/bartender" was more concerned about talking with friends around the bar and taking shots with his friends than actually serving his customer's like he was supposed to. When you go to a bar you expect to be served drinks. I had to wait 20 minutes after asking for a drink, which i never received, before I decided to leave after i saw the "Manager," take a shot with some other patron's of the bar. Last I checked you go to a bar to have the bartender serve you drinks, not get them before you do. Even after mentioning I had been waiting some time fore that drink before leaving, the "manager/bartender," even had a rude comment as to say "have a good friday night!!" The Charleston location will not receive any of my business until this is corrected. Management should care what their customers think because without them, their bar would not survive.

Pros: None

Cons: Bad Service

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Been there a couple of times and food is all right but nothing to write home about. Service is not great but not unbearable. I like to frequent local business owners but not when they act like they are doing me a favor.

1
★★☆☆☆

Been there a couple of times and food is all right but nothing to write home about. Service is not great but not unbearable. I like to frequent local business owners but not when they act like they are doing me a favor.

Pros: close to home

Cons: Not overly friendly and food is overpriced

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Horrible service, bartenders didn't comp us for some of the drinks while we gambled. Bartenders were rude. I used to enjoy this place, but now I wouldn't recommend this place to anyone.

0
★☆☆☆☆

Horrible service, bartenders didn't comp us for some of the drinks while we gambled. Bartenders were rude. I used to enjoy this place, but now I wouldn't recommend this place to anyone.

Pros: None

Cons: High priced, rude service

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Horrible service, bartenders didn't comp us for some of the drinks while we gambled. Bartenders were rude. I used to enjoy this place, but now I wouldn't recommend this place to anyone.

1
★☆☆☆☆

Horrible service, bartenders didn't comp us for some of the drinks while we gambled. Bartenders were rude. I used to enjoy this place, but now I wouldn't recommend this place to anyone.

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This bar is great if you want a nice neighborhood bar that's not to packed to the rafters. Their beer selection is top notch. Stay away from their video poker machines, unless i'm doing something wrong, I have never hit anything worthwhile on them. They do need some new pool sticks though.

4
★★★★☆

This bar is great if you want a nice neighborhood bar that's not to packed to the rafters. Their beer selection is top notch. Stay away from their video poker machines, unless i'm doing something wrong, I have never hit anything worthwhile on them. They do need some new pool sticks though.

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