Interstate Plumbing & AC LLC

★★☆☆☆
  • 5520 Stephanie St

    Las Vegas, NV 89122

    Map & Directions
  • 702-727-3773

About Interstate Plumbing & AC LLC

Details
Hours
Mon-Fri 8am-5pm, Sat 10am-2pm

Home Construction & Remodeling

Home Construction & Remodeling
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1.5 6
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this complaint is about roto rooter in Palm Springs.
To unclog one toilet they charged us $335 for one hrs. work.
After calling the manager about it and telling them that the plumber was a crook, they did nothing about it all they said was you shouldn't have signed for it. There must be some place where you can report these crooks. Can anybody give some suggestions.

1
★☆☆☆☆

this complaint is about roto rooter in Palm Springs.
To unclog one toilet they charged us $335 for one hrs. work.
After calling the manager about it and telling them that the plumber was a crook, they did nothing about it all they said was you shouldn't have signed for it. There must be some place where you can report these crooks. Can anybody give some suggestions.

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I called these crooks to install a new disposal and top mount sink and the dispatchers tell me they can't
give me an estimate to install owner bought parts and that the tech would quote me when they come out. I asked the dispatcher how much per hour they charge and she said it was about $105 per hour so I figured this job would be about $350. When the tech arrives he tells me it's company policy to charge $233.00 per part regardless of what it is. Well if it's company policy then why don't the dispatchers know? What this company wants to do is get out to the home and then rip you off as I would of never agreed to these prices. I had 3 hour job for them and they wanted to charge the $55 service call plus the $233 x 3 parts totaling $754.00. Thats basically $250 per hour. After arm wrestling with them for an hour I finally got them to agree to do it for $385. By this time it was 5:00pm and I said I did not want the work started as the tech would be there late into the evening which I did not want. I wrote the tech a check for $55 and sent him on his way. I am going to try and get my money back by threating them with the contractors board for elusive business practices not wanting to be upfront with me and playing this emty my wallet game.

In the end I decided to install everything myself. You have been WARNED. DO NOT USE THEM!!! This company should be put out of business for price gouging.

1
★☆☆☆☆

I called these crooks to install a new disposal and top mount sink and the dispatchers tell me they can't
give me an estimate to install owner bought parts and that the tech would quote me when they come out. I asked the dispatcher how much per hour they charge and she said it was about $105 per hour so I figured this job would be about $350. When the tech arrives he tells me it's company policy to charge $233.00 per part regardless of what it is. Well if it's company policy then why don't the dispatchers know? What this company wants to do is get out to the home and then rip you off as I would of never agreed to these prices. I had 3 hour job for them and they wanted to charge the $55 service call plus the $233 x 3 parts totaling $754.00. Thats basically $250 per hour. After arm wrestling with them for an hour I finally got them to agree to do it for $385. By this time it was 5:00pm and I said I did not want the work started as the tech would be there late into the evening which I did not want. I wrote the tech a check for $55 and sent him on his way. I am going to try and get my money back by threating them with the contractors board for elusive business practices not wanting to be upfront with me and playing this emty my wallet game.

In the end I decided to install everything myself. You have been WARNED. DO NOT USE THEM!!! This company should be put out of business for price gouging.

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The tech who came out to my girlfriends house was a crook who quoted $85 to just come out. Once I called the office to ask what an in home quote was and told it was only $55. Then to add insult to injury they charged $250 for a new thermostat and to install it which is highway robbery for a $80 (top of the line) part and 5 minutes of work. So very upset that I was unable to do the work myself. If you value your money, don't use them.

1
★☆☆☆☆

The tech who came out to my girlfriends house was a crook who quoted $85 to just come out. Once I called the office to ask what an in home quote was and told it was only $55. Then to add insult to injury they charged $250 for a new thermostat and to install it which is highway robbery for a $80 (top of the line) part and 5 minutes of work. So very upset that I was unable to do the work myself. If you value your money, don't use them.

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Don't ever call this company. They charge $55 just to come. AND they were the original subcontractor for my home. They used cheap products, put in the wrong kind of valves that are now failing and had to be replaced after only 6 years. They also arranged the entire neighborhood plumbing into a Mickey Mouse system so if you need to turn off the water to your house for a repair you have to turn off the water for the whole street.

1
★☆☆☆☆

Don't ever call this company. They charge $55 just to come. AND they were the original subcontractor for my home. They used cheap products, put in the wrong kind of valves that are now failing and had to be replaced after only 6 years. They also arranged the entire neighborhood plumbing into a Mickey Mouse system so if you need to turn off the water to your house for a repair you have to turn off the water for the whole street.

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I woke up to find water pooling in my living room ceiling below my master bath. I called many a plumber and the one that could come the quickest was Interstate Plumbing. The plumber himself was very friendly and worked very hard to find out what was causing the leak. He even called twice before he arrived to make sure everything was ok. I would definitely offer recommendations for Interstate Plumbing. Rates were reasonable especially since this happened on a Sunday morning.

4
★★★★☆

I woke up to find water pooling in my living room ceiling below my master bath. I called many a plumber and the one that could come the quickest was Interstate Plumbing. The plumber himself was very friendly and worked very hard to find out what was causing the leak. He even called twice before he arrived to make sure everything was ok. I would definitely offer recommendations for Interstate Plumbing. Rates were reasonable especially since this happened on a Sunday morning.

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This company has a reputation of superior work, however, their prices and the workmanship is not all that great. Also when they have had to come out for a repair, the work was not done correctly and another plumber was called to fix problem.

1
★☆☆☆☆

This company has a reputation of superior work, however, their prices and the workmanship is not all that great. Also when they have had to come out for a repair, the work was not done correctly and another plumber was called to fix problem.

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