I went to see Dr. Volker, on recommendation from a friend. As others have stated, the wait times are incredibly long--over an hour every time I went to see him. As a person, Dr. Volker is really nice, caring, and all that, but as a doctor I was disappointed. On my second visit, it was obvious that he hadn't consulted the chart before he came in to see me--he started discussing someone else's history, not mine. Plus, it is IMPOSSIBLE to get a hold of a nurse or receptionist if you have a question. There's only one line in to the office, so you generally wait on hold for about 45 minutes (I am not exaggerating), just to leave a voicemail, which usually isn't returned for 48 hours or so. I had three tests done at their office, and after two months I still had never received notification of my results. When I called in to get my results, I had to call and leave a voicemail twice, which took 45 minutes each time, and I finally got a call back from a nurse after three more days. When she called, she couldn't even find some of my tests and told me that it was "probably fine," since I hadn't gotten a call immediately after the test was done. "Probably" shouldn't suffice when it's your health.
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