Pep Boys

I have been in the Customer Service business since 1977... here in Las Vegas and I have to say my very first experience at North Rancho Pep Boys has been excellent. There is a 'Gentleman' named Eric that everyone should see when they are concerned about their vehicle. I can say with confidence that Eric will take care of every concern you my have with true leadership and understanding and you do not have to worry about being riped off... That will not happen with Eric.I can assure you of that...Keep up the great work Eric...I will be back.DanLas Vegas

Posted 06/11/09 | Report Abuse

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I have an older vehicle and told the service guys to try and keep the cost down. They were able to do so, and at the same time my old Cadillac runs like new. Good Job, and I will be back when I need more work done

Posted 04/25/09 | Report Abuse

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I was VERY impressed with this operation. They are good, honest, fair, and well-managed by a gentleman by the name of Richard Beal. What a pleasure to deal with. Highly recommended!

PROS: Efficiency, Competence, Fairness
CONS: None

Posted 11/02/06 | Report Abuse

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These people don't even want to look at your vehicle until they have your credit card. They are expensive and thourough. I guess you can't ask for much more.

Posted 02/20/06 | Report Abuse

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I was in Las Vegas, NV and had an automobile break-down, needing a battery for my car. It was around 8:30pm when I arrived. The gentleman who waited on me was very courteous and helpful. He removed the old battery, walked to the repair bay carrying the battery, checked it out and then returned back to Customer Service area. He sold me the correct size and voltage battery needed for my car and even went so far as to install it free of charge. Even though Pep Boys prices are higher than their competators, I highly recommend Pep Boys Automotive.

PROS: Courteous, Service Oriented
CONS: A little more pricey than their competators

Posted 08/26/05 | Report Abuse

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Pep Boys Auto has given me awesome
service and car repairs such as tires and
other auto parts. Always on-time and always
fast services as well as guaranteed repairs.

Posted 08/17/05 | Report Abuse

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