Ups Store

★★★☆☆

About Ups Store

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  • Mailing Services

Personal Services

Personal Services
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I have had a mailbox at this location for almost a year. The people who work here are great. They always greet me. They know me not just by my box number and face they know my name and always greet me by name. After I moved I kept my mailbox at that location and had misplaced my keys for a short time, and after I explained what had happened every time I would go in to collect my mail one of them would walk over and collect it and hand it to me and greet me by name. They've always been there to help me when I needed it too. I don't ship packages often and had no idea what forms to fill out, but they were more than happy to help me find the right form and to fill it out. They are just so helpful to me and so friendly everytime I go in.

5
★★★★★

I have had a mailbox at this location for almost a year. The people who work here are great. They always greet me. They know me not just by my box number and face they know my name and always greet me by name. After I moved I kept my mailbox at that location and had misplaced my keys for a short time, and after I explained what had happened every time I would go in to collect my mail one of them would walk over and collect it and hand it to me and greet me by name. They've always been there to help me when I needed it too. I don't ship packages often and had no idea what forms to fill out, but they were more than happy to help me find the right form and to fill it out. They are just so helpful to me and so friendly everytime I go in.

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Normally I don??t complain about businesses, but a recent incident has made me feel very uncomfortable. Basically, I went to this UPS Store to set up a mailbox. I filled out the paperwork, showed identification, and paid with my debit card. 7 days later, my debit card was charged a second time for the same amount for no apparent reason. I went back to inquire about this charge, and the manager on duty had no explanation, but said that the owner would have to look into it. My bank is disputing it of course, but the whole thing has left me with a very uneasy feeling. Nonetheless, the staff was very friendly, and professional, but since fraud is on the rise, the whole incident makes me feel extremely uncomfortable. If I were going to go back again (other than to pick up my mail), I would only pay cash, and play it safe. Just my thoughts.

1
★☆☆☆☆

Normally I don??t complain about businesses, but a recent incident has made me feel very uncomfortable. Basically, I went to this UPS Store to set up a mailbox. I filled out the paperwork, showed identification, and paid with my debit card. 7 days later, my debit card was charged a second time for the same amount for no apparent reason. I went back to inquire about this charge, and the manager on duty had no explanation, but said that the owner would have to look into it. My bank is disputing it of course, but the whole thing has left me with a very uneasy feeling. Nonetheless, the staff was very friendly, and professional, but since fraud is on the rise, the whole incident makes me feel extremely uncomfortable. If I were going to go back again (other than to pick up my mail), I would only pay cash, and play it safe. Just my thoughts.

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i really like this ups store at 1306 west craig road suit e .thier people are very friendly ,and have good custumer service. i always get out quick ..

4
★★★★☆

i really like this ups store at 1306 west craig road suit e .thier people are very friendly ,and have good custumer service. i always get out quick ..

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