Admiral

★☆☆☆☆
  • 3171 Coney Island Ave

    Brooklyn, NY 11235

    Map & Directions
  • 718-615-1010

About Admiral

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Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

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...Well, I should say, no service at all. They just have no ideas what that is.
I ordered a tour and was told that it begins at 10 am. I bought airplane tickets, booked night in a hotel to find out later that tour leaves an hour and 15 min earlier! Now I might not be able to make it on time for the tour. When I called to figure out what we could do about this, the ??manager? just yelled at me. He didn??t want to listen. Was constantly interrupting me with ??we could not have told you that? and ??check our web site for schedule?. No apologies for mistake they made. He was actually in denial and was insisting that it was my fault.
This is the worst customer service I EVER experienced in this country. Rude soviet union place. Very bad experience. DO NOT GO THERE!

0
★☆☆☆☆

...Well, I should say, no service at all. They just have no ideas what that is.
I ordered a tour and was told that it begins at 10 am. I bought airplane tickets, booked night in a hotel to find out later that tour leaves an hour and 15 min earlier! Now I might not be able to make it on time for the tour. When I called to figure out what we could do about this, the ??manager? just yelled at me. He didn??t want to listen. Was constantly interrupting me with ??we could not have told you that? and ??check our web site for schedule?. No apologies for mistake they made. He was actually in denial and was insisting that it was my fault.
This is the worst customer service I EVER experienced in this country. Rude soviet union place. Very bad experience. DO NOT GO THERE!

Cons: Extremely rude employees.

 

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