Ackerman's Appliance Inc

★★★☆☆
  • 752 Warren St

    Hudson, NY 12534

    Map & Directions
  • 518-828-7339

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Purchased my BlueStar here and it was an OUTSTANDING Experiance! They had the model I wanted in stock! Delivered and installed within 24 hours! We had a slight adjustment we needed on our burners and they came right out and got it taken care of! Very responsive and great team! Jack and Brett are AMAZING! Don't miss out! If you live in the Hudson Valley these guys are the BEST! I have used that dump out in Kingston before and i will NEVER go back! Ackermans all the way! Also for all those haters.. Do you realize warranty service rates are paid at a quarter of the standard out of warranty rates? I don't blame them for not servicing stuff they don't sell. Blame your manufacturer for not having an independent company in your area. Not the dealer.

5
★★★★★

Purchased my BlueStar here and it was an OUTSTANDING Experiance! They had the model I wanted in stock! Delivered and installed within 24 hours! We had a slight adjustment we needed on our burners and they came right out and got it taken care of! Very responsive and great team! Jack and Brett are AMAZING! Don't miss out! If you live in the Hudson Valley these guys are the BEST! I have used that dump out in Kingston before and i will NEVER go back! Ackermans all the way! Also for all those haters.. Do you realize warranty service rates are paid at a quarter of the standard out of warranty rates? I don't blame them for not servicing stuff they don't sell. Blame your manufacturer for not having an independent company in your area. Not the dealer.

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As far as the other review goes, I'm not sure I understand why Ackerman's should repair an item bought else where, as they are not primarily a repair service. I had excellent experience with them for several years, and their prices were

3
★★★★★

As far as the other review goes, I'm not sure I understand why Ackerman's should repair an item bought else where, as they are not primarily a repair service. I had excellent experience with them for several years, and their prices were

.

This company tries to force county residents to buy the top brands like Miele, Electrolux, Leibherr, and other ranges and refrigerators you won't get at places like Sears by REFUSING TO REPAIR THESE SAME BRANDS IF YOU BOUGHT THEM ELSEWHERE. This sticks you with a 'Catch 22" on warranty. When we tried to get our ASKO dishwasher repaired, for example, Ackerman's told ASKO they'd service us, then failed to show up for weeks, then when we got really after them, they admitted they "won't repair what they don't sell directly to the warranty holder. They claim this isn't fraud. But, it's restraint of trade. I had bought a vacuum cleaner from them, but they wouldn't repair our Asko - even though it made the move with us. It cost us $200 in 'ftravel time' to finally get a repair. I WILL NEVER DO BUSINESS WITH THIS OUTFIT, AND TELL ALL OTHERS TO STAY AWAY. They are bad faith and bad news. Worst of off they cost us time.

0
★☆☆☆☆

This company tries to force county residents to buy the top brands like Miele, Electrolux, Leibherr, and other ranges and refrigerators you won't get at places like Sears by REFUSING TO REPAIR THESE SAME BRANDS IF YOU BOUGHT THEM ELSEWHERE. This sticks you with a 'Catch 22" on warranty. When we tried to get our ASKO dishwasher repaired, for example, Ackerman's told ASKO they'd service us, then failed to show up for weeks, then when we got really after them, they admitted they "won't repair what they don't sell directly to the warranty holder. They claim this isn't fraud. But, it's restraint of trade. I had bought a vacuum cleaner from them, but they wouldn't repair our Asko - even though it made the move with us. It cost us $200 in 'ftravel time' to finally get a repair. I WILL NEVER DO BUSINESS WITH THIS OUTFIT, AND TELL ALL OTHERS TO STAY AWAY. They are bad faith and bad news. Worst of off they cost us time.

Pros: Offers Top Appliance Brands

Cons: repair policy used to block outside purchases

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I moved up here to Columbia and built my house using local contractors who purchased my appliances through one of their suppliers. I later discovered that all of them have their local warranty service through Ackermans to the exclusion of any other service unless we pay for their drive round trip an hour and a half's distance. Ackermans REFUSES to service our appliances because they 'were not purchased through them.' They are the worst of the worst, and they lie to the manufacturers and say, 'oh we'll be out there.' They have no right to represent themselves as 'authorized repair' for brands like Liebherr or Miele!

1
★☆☆☆☆

I moved up here to Columbia and built my house using local contractors who purchased my appliances through one of their suppliers. I later discovered that all of them have their local warranty service through Ackermans to the exclusion of any other service unless we pay for their drive round trip an hour and a half's distance. Ackermans REFUSES to service our appliances because they 'were not purchased through them.' They are the worst of the worst, and they lie to the manufacturers and say, 'oh we'll be out there.' They have no right to represent themselves as 'authorized repair' for brands like Liebherr or Miele!

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0 out of 1 people found this review helpful.

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We have purchased several major appliances here which has saved us so much time and expense on trips to Albany. They have a nice selection and dependable service.

3
★★★☆☆

We have purchased several major appliances here which has saved us so much time and expense on trips to Albany. They have a nice selection and dependable service.

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1 out of 1 people found this review helpful.

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After shopping at Michael's and Earl B. Feiden, we selected Ackerman's because of their bid, quite a bit lower than the rest. We paid Ackerman's a check for the full amount. Everything was great until we discovered many mis-ordered items, and then the most insulting of all. We were accused of not paying the sales tax. We paid what we were told to pay. Their bid was too good to be true and rather than admit they made a mistake, they accused us of cheating them. My strong recommendation is to use a different supplier. Pay a bit more and get better service and less aggravation. By the way, anyone want to buy a toe kick that they mis-ordered, hood items?

0
★☆☆☆☆

After shopping at Michael's and Earl B. Feiden, we selected Ackerman's because of their bid, quite a bit lower than the rest. We paid Ackerman's a check for the full amount. Everything was great until we discovered many mis-ordered items, and then the most insulting of all. We were accused of not paying the sales tax. We paid what we were told to pay. Their bid was too good to be true and rather than admit they made a mistake, they accused us of cheating them. My strong recommendation is to use a different supplier. Pay a bit more and get better service and less aggravation. By the way, anyone want to buy a toe kick that they mis-ordered, hood items?

Pros: Great deal offered on telephone

Cons: bait and switch

 

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