New Paltz Gardens

★☆☆☆☆
  • 21 Colonial Dr A

    New Paltz, NY 12561

    Map & Directions
  • 866-403-1518

About New Paltz Gardens

Hours
Mon-Fri 9am-5pm ; Sat 10am-2pm ; Sun 10am-2pm

Real Estate

Real Estate
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The rent is very high for a substandard complex. The heating system is adequate, but charging for it through a 3rd party contractor and not direct metered billing by Central Hudson is pretty ridiculous -- there is no way to audit your own use of heat, and the contractor -- a company called ista North America -- is terrible... They charged a delinquency fee for a check that was mailed to them a week prior to due date, and charge an extra administrative fee (on top of a base administrative fee) in order to process electronic forms of payment. Unacceptable. The walls/ceilings are shockingly thin, you hear every single foot step above you and loud music, porno, etc. blasting from any of the adjacent apartments. Once there was literally a gang outside of dozens of teenagers screaming, hollering, hitting cars and being idiots. I know this is common (or expected?) in dormitories/apartments, but I've lived in 4 residence halls and 2 apartments before New Paltz Gardens, and it is worse here than elsewhere. If you're a grouchy young professional like I am, you're going to be annoyed to death of kids yelling and screaming all over the place, you'll never be able to use the pool because parents just dump them off there for the lifeguard to babysit, and some of the most direspectful, obnoxious college students ever live in the place. I am pretty unhappy with the security at the place -- there are no locks/keycards to the front door to the apartment units, and vagrancy has been reported on some occasion during the winters. The front doors are very thing and the lock/deadbolt on the doors are cheap. I've woken up a couple times to weirdos behind my unit pilfering the dumpsters and bins for recyclables to cash in on. There's animal poo on the grounds, children leave toys and things on the grass, and lastly I'm pretty unhappy about the mail system at the place. The mailboxes do not protect parcels from rain/dew, the outgoing mail box was broken in to one time when I came home (DON'T put checks into it!) and packages are not protected, are left on your doorstep with an unlocked entry way to the street... Be warned! On the plus side, the office staff are courteous and the local police are excellent and quickly responsive to security concerns, but neither have power to do anything about complaints/issues most of the time. The rooms are big, the walk in closets are nice, the tap water tastes good, the location is good (central area between the village of NP, shopping/groceries, and the college), and I'm able to roll out of bed and onto the Thruway pretty quickly for work (or to escape the apartment and relax at my dad or brothers' houses upstate...)

I have not heard of dog attacks referenced in an earlier review, though I can confirm that there are some intimidating dogs and they growl and bark loudly at the place. I can confirm, however, that flooding is an issue. Do not rent a bottom floor apartment here, it will not be covered for insurance/liability.

1
★☆☆☆☆

The rent is very high for a substandard complex. The heating system is adequate, but charging for it through a 3rd party contractor and not direct metered billing by Central Hudson is pretty ridiculous -- there is no way to audit your own use of heat, and the contractor -- a company called ista North America -- is terrible... They charged a delinquency fee for a check that was mailed to them a week prior to due date, and charge an extra administrative fee (on top of a base administrative fee) in order to process electronic forms of payment. Unacceptable. The walls/ceilings are shockingly thin, you hear every single foot step above you and loud music, porno, etc. blasting from any of the adjacent apartments. Once there was literally a gang outside of dozens of teenagers screaming, hollering, hitting cars and being idiots. I know this is common (or expected?) in dormitories/apartments, but I've lived in 4 residence halls and 2 apartments before New Paltz Gardens, and it is worse here than elsewhere. If you're a grouchy young professional like I am, you're going to be annoyed to death of kids yelling and screaming all over the place, you'll never be able to use the pool because parents just dump them off there for the lifeguard to babysit, and some of the most direspectful, obnoxious college students ever live in the place. I am pretty unhappy with the security at the place -- there are no locks/keycards to the front door to the apartment units, and vagrancy has been reported on some occasion during the winters. The front doors are very thing and the lock/deadbolt on the doors are cheap. I've woken up a couple times to weirdos behind my unit pilfering the dumpsters and bins for recyclables to cash in on. There's animal poo on the grounds, children leave toys and things on the grass, and lastly I'm pretty unhappy about the mail system at the place. The mailboxes do not protect parcels from rain/dew, the outgoing mail box was broken in to one time when I came home (DON'T put checks into it!) and packages are not protected, are left on your doorstep with an unlocked entry way to the street... Be warned! On the plus side, the office staff are courteous and the local police are excellent and quickly responsive to security concerns, but neither have power to do anything about complaints/issues most of the time. The rooms are big, the walk in closets are nice, the tap water tastes good, the location is good (central area between the village of NP, shopping/groceries, and the college), and I'm able to roll out of bed and onto the Thruway pretty quickly for work (or to escape the apartment and relax at my dad or brothers' houses upstate...)

I have not heard of dog attacks referenced in an earlier review, though I can confirm that there are some intimidating dogs and they growl and bark loudly at the place. I can confirm, however, that flooding is an issue. Do not rent a bottom floor apartment here, it will not be covered for insurance/liability.

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I do not recommend and I would advise others to look for other places to live. The place is unsafe, I have heard of several dog attacks which one resulted in a dog??s death and the owner being bitten. 15 or so cars have been broken into. Mice issues not just in the basement apartments. Several basement apartments had flooding issues and your renters insurance doesn??t cover the damages and the apartment complex isn??t being held liable. Those once flooded apartments I would be cautious of mold. They charge you community heating which they claim is legal but why should I pay for someone else's heat?

1
★☆☆☆☆

I do not recommend and I would advise others to look for other places to live. The place is unsafe, I have heard of several dog attacks which one resulted in a dog??s death and the owner being bitten. 15 or so cars have been broken into. Mice issues not just in the basement apartments. Several basement apartments had flooding issues and your renters insurance doesn??t cover the damages and the apartment complex isn??t being held liable. Those once flooded apartments I would be cautious of mold. They charge you community heating which they claim is legal but why should I pay for someone else's heat?

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I also had a problem with mold. This was in part because my living room ceiling was leaking, they "fixed" it by SPRAY painting over the stains the leak had caused. Not surprisingly, the issue continued.

I lived at New Paltz Gardens for 3 years. The place is a dump. They don't fix anything properly. Such as the living room celling I mention above. Another example is the front door to my building which someone kicked out, breaking the frame so it didn't close, this was never fixed. When I moved out one of the maintenance men came to the apartment to do the final walk through, he stunk of alcohol and wanted me to sign the document with out him filling any of it out. When I said no, he got angry and said that now he was going to screw me out of my deposit. I confronted Tracy in the office, she took the maintenance guys side. I called the head office in New Jersey and left a message, they never called back. DO NOT RENT HERE!

1
★☆☆☆☆

I also had a problem with mold. This was in part because my living room ceiling was leaking, they "fixed" it by SPRAY painting over the stains the leak had caused. Not surprisingly, the issue continued.

I lived at New Paltz Gardens for 3 years. The place is a dump. They don't fix anything properly. Such as the living room celling I mention above. Another example is the front door to my building which someone kicked out, breaking the frame so it didn't close, this was never fixed. When I moved out one of the maintenance men came to the apartment to do the final walk through, he stunk of alcohol and wanted me to sign the document with out him filling any of it out. When I said no, he got angry and said that now he was going to screw me out of my deposit. I confronted Tracy in the office, she took the maintenance guys side. I called the head office in New Jersey and left a message, they never called back. DO NOT RENT HERE!

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I disagree with the above reviews. I have never had an issue with mold or anything of that nature. The staff is helpful and friendly. I am a single mom and find that rent to be comparable to other apartments in the area.
Besides your ocassional loud college kid......a nice place to live.

3
★★★☆☆

I disagree with the above reviews. I have never had an issue with mold or anything of that nature. The staff is helpful and friendly. I am a single mom and find that rent to be comparable to other apartments in the area.
Besides your ocassional loud college kid......a nice place to live.

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Please do not move here - you'll thank me later. I lived here for 3 years. In the beginning it was ok, staff was prompt to fix things and courteous. The ladies in the office soon became bitches though.

They keep jacking the rent up every year, by a huge amount. The windows are drafty and paper thin, they need to be replaced. The managements solution is to charge tenants for heat, rather than fix windows. If you have your windows open they call you and reprimand you for wasting resources.

My biggest concern and my reason for moving out, was the mold and mildew problem. Seriously - check out the roofs of the buildings. You can see one from main street that is covered in a blue tarp. There is mold and mildew everywhere. The last lease they gave me was about 20 pages long and had an entire page devoted to how it was the tenants responsibility to clean with mold and mildew cleaners once a week, in closets, in bathrooms, around windows. That stuff is harsh and dangerous - full of chemicals.

They know there is a problem. Please - for your own health do not move here.

1
★☆☆☆☆

Please do not move here - you'll thank me later. I lived here for 3 years. In the beginning it was ok, staff was prompt to fix things and courteous. The ladies in the office soon became bitches though.

They keep jacking the rent up every year, by a huge amount. The windows are drafty and paper thin, they need to be replaced. The managements solution is to charge tenants for heat, rather than fix windows. If you have your windows open they call you and reprimand you for wasting resources.

My biggest concern and my reason for moving out, was the mold and mildew problem. Seriously - check out the roofs of the buildings. You can see one from main street that is covered in a blue tarp. There is mold and mildew everywhere. The last lease they gave me was about 20 pages long and had an entire page devoted to how it was the tenants responsibility to clean with mold and mildew cleaners once a week, in closets, in bathrooms, around windows. That stuff is harsh and dangerous - full of chemicals.

They know there is a problem. Please - for your own health do not move here.

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This agency runs all the garden apartment complexes around the village that mostly caters to the college students. They charge you exorbitant amounts of rent, and then bang you for the full security for silly things like a dirty walls or broken light bulb.

PROS: you don't live in the dorms....keg parties
CONS: expensive, landlord has agreement with town clown [police] to patrol

1
★☆☆☆☆

This agency runs all the garden apartment complexes around the village that mostly caters to the college students. They charge you exorbitant amounts of rent, and then bang you for the full security for silly things like a dirty walls or broken light bulb.

PROS: you don't live in the dorms....keg parties
CONS: expensive, landlord has agreement with town clown [police] to patrol

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1 out of 1 people found this review helpful.

 

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