The UPS Store

★★★☆☆
Mon - Fri 08:30-07:00, Sat 09:00-04:00
  • 1843 Central Ave

    Colonie, NY 12205

    Map & Directions
  • 518-452-7877

About The UPS Store

Categories
  • Business Services
  • Printing
  • Flags & Banner Manufacturers
  • Passport Photos
  • Travel Visa
  • New Passport
  • Passport Renewal
  • Computer Rental & Leasing
Details
  • Passport Photos
Hours
M-F 8:30am-7pm, Sa 9am-2:30pm, Su Closed
Emails
  • store4706@theupsstore.com
Phones
  • Fax (518-452-0877)
Keywords
  • Shipping Services
  • Shipping Supplies
  • Mailbox Services
  • Copy Services
  • Printing Services
  • Sign Printing
  • Marketing Products
  • Office Supplies
  • Business Services
  • Freight Shipping
Products
  • Office Products
  • Mailing Supplies
  • Moving Boxes
  • Stamps & Postage
Services
  • Shipping Services
  • Packing Services
  • Professional Printing Services
  • Mailbox Services
  • Notary Services
  • Freight & Furniture Shipping
  • Small Business Services
  • Document Shredding
  • Faxing
  • Computer Access
  • Notary Services
  • Passport/Photo ID Services
Product Services
Programs

Printing Products

    Printing Services

      Mailbox Services

        Small Business Services

          Mailing Services

            Shipping Services

              Packing Services

                Freight

                  Additional Products and Services

                    2.6667 3
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                    .

                    Went to have 75 copies done on card stock . Copy was so light it was unreadable.\r
                    Went to KInkos and gave then the same thing to copy and they did a beautiful job. I went back to get a refund and he said I gave him a light copy and

                    3
                    ★★★★★

                    Went to have 75 copies done on card stock . Copy was so light it was unreadable.\r
                    Went to KInkos and gave then the same thing to copy and they did a beautiful job. I went back to get a refund and he said I gave him a light copy and

                    .

                    Repeated incompetence at this store. Despite the advice of a couple of other business owners and locals not to use this store- I gave them the benefit of the doubt in order to support local business. I've given them 4 (yes FOUR) trys. Some type of problem each time. They're not only incompetent, but their prices are excessive as compared to other UPS packaging stores. On top of all of this, they are completely unprofessional and boorish when handling any dilemma. I'm done giving them a try. Thumbs down to this store.

                    0
                    ★☆☆☆☆

                    Repeated incompetence at this store. Despite the advice of a couple of other business owners and locals not to use this store- I gave them the benefit of the doubt in order to support local business. I've given them 4 (yes FOUR) trys. Some type of problem each time. They're not only incompetent, but their prices are excessive as compared to other UPS packaging stores. On top of all of this, they are completely unprofessional and boorish when handling any dilemma. I'm done giving them a try. Thumbs down to this store.

                    Pros: good parking, clean, easy access

                    Cons: Excessive charges, incompetent staff and owner, You'll get frustrated if you go here

                    .

                    I ordered 2 copies with lamination. I wanted both sides to have the image and explained to the owner the copies would be going up in my window. When I went to hang the copies in my window I noticed that the copies were not done in the same area of the paper and therefore you could see the front image from the back and vice versa. One image started at the top of the paper and the the other image was lower on the paper, they looked ridiculous and distracting. I thought the store would make the copies again correct the problem. When I went to pick up the copies I was told by the store owner that they were only able to copy the image on one side. He then told me he did not charge me for the copy paper ($1.40 each) but would have to charge me for the lamination charge for each copy ($3.49 each). I asked how he thought this was fair, as I had explained to him that the copies were going up on my window and he being the "professional" should have noticed that the off center images would not be suitable. The owner then got very rude with me, saying that he made what I "ordered", that I looked at it, took it and paid for it. He also felt it necessary to point out to me that he "did not get his supplies for free". I again explained my position that "he" should have realized the images would show through if not uniform in placement. This man did not budge an inch. I am shocked that an owner of a local business, one that touts itself as a "neighborhood location" would quibble over such a small amount of money and provide such unprofessional and rude service to his "neighbors". It is ridiculous for this owner to make such a big deal and lose a customer over exactly $6.98, of which the majority is profit. I could understand if it was a costly, project but such a hard stance over 2 lamination charges? This owner and location is not the friendly neighborhood store I am accustomed to and I would highly recommend taking your business to another UPS Store that is.

                    0
                    ★☆☆☆☆

                    I ordered 2 copies with lamination. I wanted both sides to have the image and explained to the owner the copies would be going up in my window. When I went to hang the copies in my window I noticed that the copies were not done in the same area of the paper and therefore you could see the front image from the back and vice versa. One image started at the top of the paper and the the other image was lower on the paper, they looked ridiculous and distracting. I thought the store would make the copies again correct the problem. When I went to pick up the copies I was told by the store owner that they were only able to copy the image on one side. He then told me he did not charge me for the copy paper ($1.40 each) but would have to charge me for the lamination charge for each copy ($3.49 each). I asked how he thought this was fair, as I had explained to him that the copies were going up on my window and he being the "professional" should have noticed that the off center images would not be suitable. The owner then got very rude with me, saying that he made what I "ordered", that I looked at it, took it and paid for it. He also felt it necessary to point out to me that he "did not get his supplies for free". I again explained my position that "he" should have realized the images would show through if not uniform in placement. This man did not budge an inch. I am shocked that an owner of a local business, one that touts itself as a "neighborhood location" would quibble over such a small amount of money and provide such unprofessional and rude service to his "neighbors". It is ridiculous for this owner to make such a big deal and lose a customer over exactly $6.98, of which the majority is profit. I could understand if it was a costly, project but such a hard stance over 2 lamination charges? This owner and location is not the friendly neighborhood store I am accustomed to and I would highly recommend taking your business to another UPS Store that is.

                    Message from The UPS Store

                    More about The UPS Store

                    Colonie Mailbox Services, Digital Printing & Document Services, Packing & Shipping, Moving Boxes & Packaging Materials, Notary Services, Passport/ID Photo Services, Office and Mailing Supplies.

                     

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