Parkway Pediatrics & Adlscnt

★★★★☆
  • 353 Island Cottage Rd

    Rochester, NY 14612

    Map & Directions
  • 585-225-2610

About Parkway Pediatrics & Adlscnt

Hours
Evening

Health & Medical

Health & Medical
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4.0 3
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please please don't take your kids there they are very shady people I had Dr Hester once and he lost my childs cultures. My son has ADHD and we lost our insurance temporarily and I asked for an appointment because his behavior in school

3
★★★★★

please please don't take your kids there they are very shady people I had Dr Hester once and he lost my childs cultures. My son has ADHD and we lost our insurance temporarily and I asked for an appointment because his behavior in school

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We went to Dr. Hessert for 19+ years until he switched to Parkway Pediatrics. While at a well-visit, we mentioned a health concern for our child. Come to find out, by mentioning that health concern, the billing department charged us for both a well-visit AND a sick-visit for that one appointment. This is shady billing practice and puts parents off of actually being able to talk to their doctor about their health concerns whenever appropriate.
Dr. Hessert was wonderful when we mention this situation to him, said it sounds like there was some confusion and he was fine to waive the fee. The office manager, on the other hand, said that Dr. Hessert demanded we pay the fee. I tend to believe Dr. Hessert especially since he even helped us to find another physician for our family when we decided to leave because of this situation. I hope people avoid this type of business practice at all costs.

1
★☆☆☆☆

We went to Dr. Hessert for 19+ years until he switched to Parkway Pediatrics. While at a well-visit, we mentioned a health concern for our child. Come to find out, by mentioning that health concern, the billing department charged us for both a well-visit AND a sick-visit for that one appointment. This is shady billing practice and puts parents off of actually being able to talk to their doctor about their health concerns whenever appropriate.
Dr. Hessert was wonderful when we mention this situation to him, said it sounds like there was some confusion and he was fine to waive the fee. The office manager, on the other hand, said that Dr. Hessert demanded we pay the fee. I tend to believe Dr. Hessert especially since he even helped us to find another physician for our family when we decided to leave because of this situation. I hope people avoid this type of business practice at all costs.

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I originally chose this place because it was close to home and then we decided to move from Greece to Ontario. Well we are staying with this pediatrician because they are so worth the drive. They are so friendly and we have never waited very long to be seen. If any of my children were sick we would get seen immediatly. The waiting area is great for the kids. It is clean and there are lots of fun toys to play with.

5
★★★★★

I originally chose this place because it was close to home and then we decided to move from Greece to Ontario. Well we are staying with this pediatrician because they are so worth the drive. They are so friendly and we have never waited very long to be seen. If any of my children were sick we would get seen immediatly. The waiting area is great for the kids. It is clean and there are lots of fun toys to play with.

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