Frank's Basement Systems

★★★☆☆
Franks Basements
  • 90 Pearce Ave

    Tonawanda, NY 14150

    Map & Directions
  • 716-402-4832

Home Construction & Remodeling

Home Construction & Remodeling
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They replaced a wall in our basement. The wall is perfect (as far as we know). They completely messed up our yard without fixing it. They broke a kitchen window and replaced it with plexiglass. We were told that they would fix the damage to our yard before they started. I have also called no less than 10 times for them to replace my window with glass. The work was good but the small details and customer satisfaction were horrible. I eventually stopped calling.

1
★★★☆☆

They replaced a wall in our basement. The wall is perfect (as far as we know). They completely messed up our yard without fixing it. They broke a kitchen window and replaced it with plexiglass. We were told that they would fix the damage to our yard before they started. I have also called no less than 10 times for them to replace my window with glass. The work was good but the small details and customer satisfaction were horrible. I eventually stopped calling.

Pros: good work, professional workers

Cons: not done on time, lawn left a mess, replaced window wrong

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