Mattydale Animal Hospital - Thea M Wallace, DVM

★★★☆☆
  • 2703 Brewerton Rd

    Syracuse, NY 13211

    Map & Directions
  • 315-455-5915

About Mattydale Animal Hospital - Thea M Wallace, DVM

Hours
Mon-Fri 9am-6pm, Sat 9am-12pm

Pets & Animals

Pets & Animals
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Took my fear aggressive dog to mattydale hospital for the first time. They didn't want me to be with her during the exam so I went to the waiting room. When they brought my dog out, they informed me that during the exam she ripped out one

3
★★★★★

Took my fear aggressive dog to mattydale hospital for the first time. They didn't want me to be with her during the exam so I went to the waiting room. When they brought my dog out, they informed me that during the exam she ripped out one

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I wouldn't go ANYWHERE ELSE! Dr. Leshkivich and Dr. Wallace are THE BEST THERE IS. My wife and I had 6 dogs, 2 cats and 5 bearded dragons when we started going to Mattydale Animal Hospital many years ago. I absolutely LOVE the fact that these Doctors "listen" to you, and go through EVERY OPTION with you. They ALLOW YOU to be in control of what is or isn't done. They do not "guilt you" into ANYTHING. I love their "we can do this right now, and then later on when you can, we can do step two if need be" attitude. I also respect Dr. L's knowledge of exotics. Our bearded dragons are in the best capable hands. If Dr. L is limited in ANYWAY she will direct you to a Professional that has an expertise in that specific problem. Same can be said for Dr. Wallace. I find this invaluable! The communication between these two Doctors is FANTASTIC. A VERY WELL OILED MACHINE that only time can perfect (and they have been together in practice for over 10 years!!) TRUST ME. YOU WON'T FIND BETTER!! **P.S. I DO NOT WORK THERE, NEVER HAVE!** We had just moved to Syracuse from Long Island, and tried 2 Animal Hospitals before finding Mattydale and STAYING WITH THEM through the years. We had a discrepancy in our bill twice. BUT if you bring this up and ask it WILL BE ADJUSTED. OURS WAS. -Many Thanks Brian from Eastwood, Syracuse

5
★★★★★

I wouldn't go ANYWHERE ELSE! Dr. Leshkivich and Dr. Wallace are THE BEST THERE IS. My wife and I had 6 dogs, 2 cats and 5 bearded dragons when we started going to Mattydale Animal Hospital many years ago. I absolutely LOVE the fact that these Doctors "listen" to you, and go through EVERY OPTION with you. They ALLOW YOU to be in control of what is or isn't done. They do not "guilt you" into ANYTHING. I love their "we can do this right now, and then later on when you can, we can do step two if need be" attitude. I also respect Dr. L's knowledge of exotics. Our bearded dragons are in the best capable hands. If Dr. L is limited in ANYWAY she will direct you to a Professional that has an expertise in that specific problem. Same can be said for Dr. Wallace. I find this invaluable! The communication between these two Doctors is FANTASTIC. A VERY WELL OILED MACHINE that only time can perfect (and they have been together in practice for over 10 years!!) TRUST ME. YOU WON'T FIND BETTER!! **P.S. I DO NOT WORK THERE, NEVER HAVE!** We had just moved to Syracuse from Long Island, and tried 2 Animal Hospitals before finding Mattydale and STAYING WITH THEM through the years. We had a discrepancy in our bill twice. BUT if you bring this up and ask it WILL BE ADJUSTED. OURS WAS. -Many Thanks Brian from Eastwood, Syracuse

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I am new to this office and I come here with lots of experience with both excellent and mediocre veterinarians. My dog appeared ill so I was referred by my neighbor to this office. My first impression was very good. When I arrived I was allowing my dog to smell and get used to the place and I was greeted immediately and put into a room. The tech was cheerful and friendly. The doctor, the younger one, saw my dog and was very astute to my dog's sensitivity and display of discomfort. Tests were done. X-rays were taken. I paid what I expected to pay. The hospital seems very well equipped to handle almost anything. Only one thing bothered me. While waiting for the x-rays to be done, I heard a tech loudly and repeatedly yelling at a dog in the treatment room to sit and lay down. I was really hoping it wasn't my dog she was yelling at. There is no place in a vet practice for that type of behavior. It destroys patient trust. If I were the vet I would give her notice. Otherwise, I would go back there again. I would suggest the vet give new patients a tour of the facility and allow them access to where the dogs get treated. Maybe the backroom behavior would improve if the 'help' knew they were watched.

3
★★★☆☆

I am new to this office and I come here with lots of experience with both excellent and mediocre veterinarians. My dog appeared ill so I was referred by my neighbor to this office. My first impression was very good. When I arrived I was allowing my dog to smell and get used to the place and I was greeted immediately and put into a room. The tech was cheerful and friendly. The doctor, the younger one, saw my dog and was very astute to my dog's sensitivity and display of discomfort. Tests were done. X-rays were taken. I paid what I expected to pay. The hospital seems very well equipped to handle almost anything. Only one thing bothered me. While waiting for the x-rays to be done, I heard a tech loudly and repeatedly yelling at a dog in the treatment room to sit and lay down. I was really hoping it wasn't my dog she was yelling at. There is no place in a vet practice for that type of behavior. It destroys patient trust. If I were the vet I would give her notice. Otherwise, I would go back there again. I would suggest the vet give new patients a tour of the facility and allow them access to where the dogs get treated. Maybe the backroom behavior would improve if the 'help' knew they were watched.

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my sister and I have the same breed of puppy from the same litter, we would get over charged big time, until we switched totally. Her bill was $55 and mine was $120 for the same visit... so either I was being overcharged by double or her puppy wasnt getting everything he was suppose to. They are so inconsistent and despite negative reviews we try to give it a shot and I would reccomend to anyone PLEASE DONT GO THERE!!! save yourself the hassle and find a caring place that will love your pet. Shame on you Mattydale hospital for running a game on your customers.... and anyone that gave this place 5 stars is because they work there and want to keep their job, because the secretary asked me where to find the reviews...hahaha.

1
★☆☆☆☆

my sister and I have the same breed of puppy from the same litter, we would get over charged big time, until we switched totally. Her bill was $55 and mine was $120 for the same visit... so either I was being overcharged by double or her puppy wasnt getting everything he was suppose to. They are so inconsistent and despite negative reviews we try to give it a shot and I would reccomend to anyone PLEASE DONT GO THERE!!! save yourself the hassle and find a caring place that will love your pet. Shame on you Mattydale hospital for running a game on your customers.... and anyone that gave this place 5 stars is because they work there and want to keep their job, because the secretary asked me where to find the reviews...hahaha.

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0 out of 1 people found this review helpful.

.

I read a few bad reviews on how Mattydale Animal Hospital, I thought I would give them a try anyhow. I have 3 sisters, we all got puppy pugs from the same litter, they all needed their shots and physical exam around the same time. I went first to feel them out and reffered my sisters! Me and my sisters all got charged differently, recieved different treatments and recieved different advice. Yet their health is all the same?? I'm not even sure if our pets got the shots we paid for. I don't trust this place at all. I'm currently attending another vet. I love my pug and want whats best for him. You should to, this place doesn't care about whats good for your pets, whats good for their pocket. My honest opinion
I gave them one star cause I had to in order to post this! I wouldn't give them more stars even if they refunded my money!

1
★☆☆☆☆

I read a few bad reviews on how Mattydale Animal Hospital, I thought I would give them a try anyhow. I have 3 sisters, we all got puppy pugs from the same litter, they all needed their shots and physical exam around the same time. I went first to feel them out and reffered my sisters! Me and my sisters all got charged differently, recieved different treatments and recieved different advice. Yet their health is all the same?? I'm not even sure if our pets got the shots we paid for. I don't trust this place at all. I'm currently attending another vet. I love my pug and want whats best for him. You should to, this place doesn't care about whats good for your pets, whats good for their pocket. My honest opinion
I gave them one star cause I had to in order to post this! I wouldn't give them more stars even if they refunded my money!

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.

Although their prices can sometimes be high, I found that their cost for an office visit is pretty average. I never felt guilted into buying more expensive treatments or medicine - they were more than willing to offer me alternatives. Dr Wallace is one of the best vets I have ever had and showed me a lot of compassion when I had to have one of my cats put down. They do indeed send sympathy cards and make arrangements for your pet if needed. I wouldn't hesitate to recommend them.

5
★★★★★

Although their prices can sometimes be high, I found that their cost for an office visit is pretty average. I never felt guilted into buying more expensive treatments or medicine - they were more than willing to offer me alternatives. Dr Wallace is one of the best vets I have ever had and showed me a lot of compassion when I had to have one of my cats put down. They do indeed send sympathy cards and make arrangements for your pet if needed. I wouldn't hesitate to recommend them.

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1 out of 3 people found this review helpful.

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The place provides excellent care but goes to extreme measures to suck every possible dollar out of you. There are strong guilt approaches they use to guide you purchase unnecessary items. They even went as far as charging a prescription fee for issuing a prescription for heartworm medicine for my dog to petmeds.com. One, lower your prices and attempt to compete with others' prices. I was guilted into purchasing the brandname heartguard medicine for $120 a year the first year my dog went there and found a generic form for $55 for a years supply online the following year. Two, you are issuing a prescription for a DOG not a human. Three, a dog in the Northeast really doesn't need heartworm medicine during witner months. Has anybody in Syracuse, NY ever been bitten by a mosquito in January?????????????????

1
★☆☆☆☆

The place provides excellent care but goes to extreme measures to suck every possible dollar out of you. There are strong guilt approaches they use to guide you purchase unnecessary items. They even went as far as charging a prescription fee for issuing a prescription for heartworm medicine for my dog to petmeds.com. One, lower your prices and attempt to compete with others' prices. I was guilted into purchasing the brandname heartguard medicine for $120 a year the first year my dog went there and found a generic form for $55 for a years supply online the following year. Two, you are issuing a prescription for a DOG not a human. Three, a dog in the Northeast really doesn't need heartworm medicine during witner months. Has anybody in Syracuse, NY ever been bitten by a mosquito in January?????????????????

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1 out of 1 people found this review helpful.

.

I always used to take my animals to Mattydale Animal Hospital. They are so nice and the location is convenient. When I had to have my 16-year old cat put to sleep, they even sent me a sympathy card. Nice people.

1
★☆☆☆☆

I always used to take my animals to Mattydale Animal Hospital. They are so nice and the location is convenient. When I had to have my 16-year old cat put to sleep, they even sent me a sympathy card. Nice people.

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2 out of 3 people found this review helpful.

 

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