Bay Ridge Honda

★★★★☆
Our clients come from all over for our award winning service.
  • 8801 4th Ave

    Brooklyn, NY 11209

    Map & Directions
  • 718-836-4600

4.4444 27
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No haggling involved. Best terms offered. Reliable and durable cars. Best salesman ever: Mark Anthony Esmade. He really went out of his way to get me the best deals. I will definitely recommend him to friends and coworkers.

3
★★★★★

No haggling involved. Best terms offered. Reliable and durable cars. Best salesman ever: Mark Anthony Esmade. He really went out of his way to get me the best deals. I will definitely recommend him to friends and coworkers.

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Wonderful customer service skills the sales woman had, she really made my first time purchase a breeze. The financial worker was a pleasure to work with, he gave me every detail behind the expense of the car and made sure i was getting

3
★★★★★

Wonderful customer service skills the sales woman had, she really made my first time purchase a breeze. The financial worker was a pleasure to work with, he gave me every detail behind the expense of the car and made sure i was getting

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Great Service!! All workers were very friendly and helpful! They even called me after my purchase!! I highly recommend Bay Ridge Honda!! Thank you to Ricardo Hernandez for all your help !! I love my new Honda!

3
★★★★★

Great Service!! All workers were very friendly and helpful! They even called me after my purchase!! I highly recommend Bay Ridge Honda!! Thank you to Ricardo Hernandez for all your help !! I love my new Honda!

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We leased our first Honda CRV and from the first moment we step foot inside Bay Ridge Honda, We were treated like family. We came in at their most busiest time and although there was much going on Mark Anthony gave us the attention and

3
★★★★★

We leased our first Honda CRV and from the first moment we step foot inside Bay Ridge Honda, We were treated like family. We came in at their most busiest time and although there was much going on Mark Anthony gave us the attention and

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I went to Bay Ridge Honda for my new CR-V EX-L. They had been highly recommended from a few family members and I knew I would have the same experience. I was not disappointed - from the moment I stepped foot in the door I was treated

3
★★★★★

I went to Bay Ridge Honda for my new CR-V EX-L. They had been highly recommended from a few family members and I knew I would have the same experience. I was not disappointed - from the moment I stepped foot in the door I was treated

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George Gambino with his excellent customer service and professionalism was very pleasant to work with , he handed me down to one of his sales associate Andy feldman who was superberb in his information on all the vehicles on the floor and

3
★★★★★

George Gambino with his excellent customer service and professionalism was very pleasant to work with , he handed me down to one of his sales associate Andy feldman who was superberb in his information on all the vehicles on the floor and

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I have been buying and leasing cars from Elizabeth Polanco @ Bay Ridge Honda for over 10 years. I have to say its like buying from my own family no hassle or pressure in anyway. Elizabeth Is a true professional sales representative, she

3
★★★★★

I have been buying and leasing cars from Elizabeth Polanco @ Bay Ridge Honda for over 10 years. I have to say its like buying from my own family no hassle or pressure in anyway. Elizabeth Is a true professional sales representative, she

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I heard about Bay Ridge Honda through a friend but never thought that I would travel from Dutchess County NY to Brooklyn. My experience at Bay Ridge confirmed that I made the right choice. The customer service was exemplary on every level;

3
★★★★★

I heard about Bay Ridge Honda through a friend but never thought that I would travel from Dutchess County NY to Brooklyn. My experience at Bay Ridge confirmed that I made the right choice. The customer service was exemplary on every level;

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GREAT PLACE TO GET A CAR OR GET A CAR SERVICED. WE'VE BEEN GOING THERE FOR YEARS AND HAVE ALWAYS BEEN SATISFIED. THANK YOU BAY RIDGE HONDA!

3
★★★★★

GREAT PLACE TO GET A CAR OR GET A CAR SERVICED. WE'VE BEEN GOING THERE FOR YEARS AND HAVE ALWAYS BEEN SATISFIED. THANK YOU BAY RIDGE HONDA!

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I just purchased a 2009 Honda Civic. I had the pleasure to work with Jeff Goldberg. Mr. Goldberg was very insightful and helpful throughout the process in purchasing my vehicle. I feel it was an excellent choice to have gone to Bay Ridge

3
★★★★★

I just purchased a 2009 Honda Civic. I had the pleasure to work with Jeff Goldberg. Mr. Goldberg was very insightful and helpful throughout the process in purchasing my vehicle. I feel it was an excellent choice to have gone to Bay Ridge

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Unbelievible service. The worst. Waited for 4 hours just to get into the shop. Stay away from this place!!!

3
★★★★★

Unbelievible service. The worst. Waited for 4 hours just to get into the shop. Stay away from this place!!!

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impossible charges for work. Went in with an electrical problem due to dead battery. They said I needed a new battery and alternator. Total bill? $950! $950!

How often would you expect to get ripped off through this dealership!

3
★★★★★

impossible charges for work. Went in with an electrical problem due to dead battery. They said I needed a new battery and alternator. Total bill? $950! $950!

How often would you expect to get ripped off through this dealership!

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I hate sales men so its just another place where they are annoying too. Place is well kept. Staff alittle old but prices are decent. Shop around. Theres always better deals somewhere. Good luck

3
★★★★★

I hate sales men so its just another place where they are annoying too. Place is well kept. Staff alittle old but prices are decent. Shop around. Theres always better deals somewhere. Good luck

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STAY AWAY !! from Bay Ridge Honda, specially from their pre-owned dealer. I went in last week April 20,2011 looking for a pre-owened Honda Fit, after gruelling negotiation they finally reduced $500.00 to match what a near by dealer with

3
★★★★★

STAY AWAY !! from Bay Ridge Honda, specially from their pre-owned dealer. I went in last week April 20,2011 looking for a pre-owened Honda Fit, after gruelling negotiation they finally reduced $500.00 to match what a near by dealer with

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I had my mind made up on leasing a 2011 Honda Civic. The salesman, Robert Scarpaci, and I came to an agreement of $139 per month. I left with the understanding that the car will be ready the next day. When I called the next day to

3
★★★★★

I had my mind made up on leasing a 2011 Honda Civic. The salesman, Robert Scarpaci, and I came to an agreement of $139 per month. I left with the understanding that the car will be ready the next day. When I called the next day to

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Went to Bay Ridge Honda today. I have purchased many Hondas over the years (one a year on average), even worked for a Honda dealership many years back. Today was the worst sales experience I have ever had at a Honda dealership. I went

3
★★★★★

Went to Bay Ridge Honda today. I have purchased many Hondas over the years (one a year on average), even worked for a Honda dealership many years back. Today was the worst sales experience I have ever had at a Honda dealership. I went

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Well, I have never looked the devil in the eye until I dealt with Craig Bono at Bay Ridge Honda. He confused us, manipulated us, threatened and dismissed us, he looked right in my eyes and lied ... ultimately he ripped us off every way he

3
★★★★★

Well, I have never looked the devil in the eye until I dealt with Craig Bono at Bay Ridge Honda. He confused us, manipulated us, threatened and dismissed us, he looked right in my eyes and lied ... ultimately he ripped us off every way he

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I recently purchased a new 2010 Honda Accord It was an excellent experience there was no high pressure. The sales person was polite and very courteous Mr Baldassare answered all of my questions. The sales manager Mr. Hank Bersten was a man of his word

5
★★★★★

I recently purchased a new 2010 Honda Accord It was an excellent experience there was no high pressure. The sales person was polite and very courteous Mr Baldassare answered all of my questions. The sales manager Mr. Hank Bersten was a man of his word

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This is the worst place I have ever went to buy a car. I received a quote over the internet and wanted to close the deal at that price. They refused to honor it and the sales manager was downright rude and hostile. My sales rep Greg Keeler told me the car would be ready in a day and now two weeks later he has not returned one of my follow up calls. I am so sorry that I ever got mixed up with these crooks. I am sure we are going to wind up in court at some point. STAY AWAY from them and run fast to a honest dealer!!!

0
★☆☆☆☆

This is the worst place I have ever went to buy a car. I received a quote over the internet and wanted to close the deal at that price. They refused to honor it and the sales manager was downright rude and hostile. My sales rep Greg Keeler told me the car would be ready in a day and now two weeks later he has not returned one of my follow up calls. I am so sorry that I ever got mixed up with these crooks. I am sure we are going to wind up in court at some point. STAY AWAY from them and run fast to a honest dealer!!!

Pros: none

Cons: Sales manager and sales staff

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We went to Bay Ridge Honda with an open mind hoping for the best. As soon as I got out of the car I was "greeted" by a women smoking next to the front door that said "That do you want?" After bypassing that person we were then introduced to the sales man that had nothing positive to say about Honda at all. The man said that we could not test drive the car and kept on saying negative things about the Honda Civic. When asked if he could tell us something positive about the car he said "it sells itself" After that comment we walked out of the store. DON'T WAIST YOUR TIME HERE!! The service was terrible!

0
★☆☆☆☆

We went to Bay Ridge Honda with an open mind hoping for the best. As soon as I got out of the car I was "greeted" by a women smoking next to the front door that said "That do you want?" After bypassing that person we were then introduced to the sales man that had nothing positive to say about Honda at all. The man said that we could not test drive the car and kept on saying negative things about the Honda Civic. When asked if he could tell us something positive about the car he said "it sells itself" After that comment we walked out of the store. DON'T WAIST YOUR TIME HERE!! The service was terrible!

Pros: There where none

Cons: The entire experience

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I bought a 2008 Honda got from these people. The salesman played some kind of "I have to ask my manager" game when we started talking about price. They wouldn't go down on the price so I tried to get some accessories at low cost. They charged me double for what they accessories cost. I found out because a few weeks after I bought the car they sent me an advertising email with the price of my accessory that was $50 less than I paid for it. I told them I needed the car right away, they said they needed a day to prepare it but I had to work that day so we agreed I'd pickup the car after 6pm the next day. The day of the pickup I get a call saying that if I don't pickup the car before 4pm that day I wouldn't be able to get the car for 3 days because they were too busy to give it to me. It was a 3 sat weekend. I guess they figured since they made the sale they didn't have to accomidate me. I bought they car in july 2008 and it's now April 2009 and I still get angry when I think about how they treated me. If you can find another dealership you should go there. Don't go here. To top it all off when they gave me my car it had some bayridge sticker on it that I have been carefully scraping off these past months because I don't want to give them free advertising

0
★☆☆☆☆

I bought a 2008 Honda got from these people. The salesman played some kind of "I have to ask my manager" game when we started talking about price. They wouldn't go down on the price so I tried to get some accessories at low cost. They charged me double for what they accessories cost. I found out because a few weeks after I bought the car they sent me an advertising email with the price of my accessory that was $50 less than I paid for it. I told them I needed the car right away, they said they needed a day to prepare it but I had to work that day so we agreed I'd pickup the car after 6pm the next day. The day of the pickup I get a call saying that if I don't pickup the car before 4pm that day I wouldn't be able to get the car for 3 days because they were too busy to give it to me. It was a 3 sat weekend. I guess they figured since they made the sale they didn't have to accomidate me. I bought they car in july 2008 and it's now April 2009 and I still get angry when I think about how they treated me. If you can find another dealership you should go there. Don't go here. To top it all off when they gave me my car it had some bayridge sticker on it that I have been carefully scraping off these past months because I don't want to give them free advertising

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We were really up front with these guys, telling them that we'd just started our research and wanted to test drive the model we thought suited us. Our sales rep was respectful and answered all of our questions. We didn't even get close to negotiating on price, so we're not sure how they manage that aspect of the transaction. So far so good. We did over-hear some sales conversations that were a bit pushy, but nothing more than you'd expect when negotiating with a car dealer.

1
★★★☆☆

We were really up front with these guys, telling them that we'd just started our research and wanted to test drive the model we thought suited us. Our sales rep was respectful and answered all of our questions. We didn't even get close to negotiating on price, so we're not sure how they manage that aspect of the transaction. So far so good. We did over-hear some sales conversations that were a bit pushy, but nothing more than you'd expect when negotiating with a car dealer.

Pros: Respectful, attentive

Cons: Mild pressure

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My boyfriend and I went to purchase a car from Bayridge Honda. I was the one who would be purchasing the car, but my salesperson was only making eye contact and speaking with my boyfriend, completely ignoring me. After this went on for several minutes, I asked him to please include me in the conversation. Once we negotiated our lease deal, we filled out a "purchase order" and left a $500 deposit. We were assured it would be a matter of days before our car was ready. We never heard from them and had to make several calls inquiring about the status. Finally after 30 days, we were told "sorry, couldn't find a car for you". Getting my deposit back was a whole other story. I played phone tag with sales managers, was hung up and am going through my bank to get the refund. DO NOT deal with them.

On a more pleasant note, Honda of New Rochelle was happy to help us out. They located a car in two days, took care of all our paperwork and communicated every step of the way. Our salesman, DJ, was VERY nice and deserves your business much more than Bay Ridge.

0
★☆☆☆☆

My boyfriend and I went to purchase a car from Bayridge Honda. I was the one who would be purchasing the car, but my salesperson was only making eye contact and speaking with my boyfriend, completely ignoring me. After this went on for several minutes, I asked him to please include me in the conversation. Once we negotiated our lease deal, we filled out a "purchase order" and left a $500 deposit. We were assured it would be a matter of days before our car was ready. We never heard from them and had to make several calls inquiring about the status. Finally after 30 days, we were told "sorry, couldn't find a car for you". Getting my deposit back was a whole other story. I played phone tag with sales managers, was hung up and am going through my bank to get the refund. DO NOT deal with them.

On a more pleasant note, Honda of New Rochelle was happy to help us out. They located a car in two days, took care of all our paperwork and communicated every step of the way. Our salesman, DJ, was VERY nice and deserves your business much more than Bay Ridge.

Pros: NONE

Cons: Sexist, UnCommunicative, RUDE, don't deliver on promises

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Visit

youtube dot com then: /watch?v=uL8YaCIydyE

To see Chris Gonzalez Sales Manager Caught on Video.

Chris Gonzalez - Bay Ridge Honda Sales Manager 718 836 4600

Police Report was Filed on July 3rd 2007 for Threatening and Harassing a costumer.

Said he would HlT a customer "In the Fu&%king Face if I see you outside here",

calling the costumer a "F@ggot" and throwing all the signed documents for new car purchase across the sales floor (seen laying beside car in video).

"Get the F&^k out, you aren't even a costumer to me, I don't make enough money on this car (2007 Honda Fit) to have to put up with you."

He says he has freedom of speech in America, that he can say whatever he wants, even as a manager.

Chris is pictured on the phone faking a call to "Security" to scare off the costumer. In fact he was the one to have have police question him and have a harassment report filed against him.

George Gambino, Store Manager, said "Chris must have had a bad day," and admitted that he would write Chris Gonzalez up, but that it "doesn't sound like much" of a punishment.

My opinion - DO NOT SHOP AT BAY RIDGE HONDA - GOOGLE the name, you'll see NOTHING BUT BAD REVIEWS.

0
★☆☆☆☆

Visit

youtube dot com then: /watch?v=uL8YaCIydyE

To see Chris Gonzalez Sales Manager Caught on Video.

Chris Gonzalez - Bay Ridge Honda Sales Manager 718 836 4600

Police Report was Filed on July 3rd 2007 for Threatening and Harassing a costumer.

Said he would HlT a customer "In the Fu&%king Face if I see you outside here",

calling the costumer a "F@ggot" and throwing all the signed documents for new car purchase across the sales floor (seen laying beside car in video).

"Get the F&^k out, you aren't even a costumer to me, I don't make enough money on this car (2007 Honda Fit) to have to put up with you."

He says he has freedom of speech in America, that he can say whatever he wants, even as a manager.

Chris is pictured on the phone faking a call to "Security" to scare off the costumer. In fact he was the one to have have police question him and have a harassment report filed against him.

George Gambino, Store Manager, said "Chris must have had a bad day," and admitted that he would write Chris Gonzalez up, but that it "doesn't sound like much" of a punishment.

My opinion - DO NOT SHOP AT BAY RIDGE HONDA - GOOGLE the name, you'll see NOTHING BUT BAD REVIEWS.

Pros: thumbs down

Cons: threatened!!!!

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My Husband and I went there to see a car we found on their website. We called to confirm it was in stock and made an appointment to see the car. When we arrived we were asked to wait while the man went to look for the car. 20 minutes later he returned to say he did not know where the car was. The computer stated it was there, he could not find it. No explaination or offers for anything else, just said he did not know and went off again to ask someone else. Came back another 20 minutes later, this time said sorry. There was no offer to see anything else. Apparently they do not know where their cars are and don't seem worried when they go missing.

1
★★★☆☆

My Husband and I went there to see a car we found on their website. We called to confirm it was in stock and made an appointment to see the car. When we arrived we were asked to wait while the man went to look for the car. 20 minutes later he returned to say he did not know where the car was. The computer stated it was there, he could not find it. No explaination or offers for anything else, just said he did not know and went off again to ask someone else. Came back another 20 minutes later, this time said sorry. There was no offer to see anything else. Apparently they do not know where their cars are and don't seem worried when they go missing.

Pros: wont bother you if you have a strong idea of what you want

Cons: wont bother you if you have a strong idea of what you want

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Extremely aggressive salespeople that try to throw everything they can in order to maximize profit, even if it you are explicitly not interested. Go to another dealer.

0
★☆☆☆☆

Extremely aggressive salespeople that try to throw everything they can in order to maximize profit, even if it you are explicitly not interested. Go to another dealer.

Pros: They have good cars

Cons: They have bad service

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I dont know why Citysearch considers Bay Ridge Honda to be a Recommended car dealer. Perhaps its because they give you free water, coffee, or hot chocolate. Nevertheless, Bay Ridge Hondas extremely aggressive sales department should be avoided by the faint-hearted and consumers working within a budget. My experience trying to buy a Honda Civic 2006 EX from Bay Ridge Honda left me wondering how far the company would go to extract a high profit margin from consumers. The salesman started negotiations by stating that the Civic EX had actually risen in price by a few hundred dollars above the manufacturers suggested retail price because the Civic had won MotorTrends 2006 Car of the Year award.

Before visiting any new car dealership, get a copy of Consumer Reports New Car Price Service to learn the difference between the manufacturers suggested retail price and the dealers cost for your chosen car.

0
★☆☆☆☆

I dont know why Citysearch considers Bay Ridge Honda to be a Recommended car dealer. Perhaps its because they give you free water, coffee, or hot chocolate. Nevertheless, Bay Ridge Hondas extremely aggressive sales department should be avoided by the faint-hearted and consumers working within a budget. My experience trying to buy a Honda Civic 2006 EX from Bay Ridge Honda left me wondering how far the company would go to extract a high profit margin from consumers. The salesman started negotiations by stating that the Civic EX had actually risen in price by a few hundred dollars above the manufacturers suggested retail price because the Civic had won MotorTrends 2006 Car of the Year award.

Before visiting any new car dealership, get a copy of Consumer Reports New Car Price Service to learn the difference between the manufacturers suggested retail price and the dealers cost for your chosen car.

 

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