Laundry Boy

★☆☆☆☆

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Iris Cleaners

88 E 31st St New York, NY

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I'd give these guys 0 stars if I could. I created this account simply to review them. They are DREADFUL. STAY AWAY! Not only is the place dirty, with rude workers and management, and with a high number of out of order machines, but tonight, they closed (at least) an hour early. I put my laundry in the dryer and stepped out to run a couple of errands, planning on returning to collect my laundry at 9pm, when it would be finished. Since they aren't supposed to close until 10pm, I figured this would be no problem. I returned at 9, only to find that they had closed, without warning, with my laundry still inside and no way to get it. Surely, as a regular customer, they could have warned me when I put my clothes in the dryer, that they'd be closing early. Needless to say, I WILL NEVER BE RETURNING. Since it is, in my opinion, not an okay business practice to close early when customers are still using your facilities, I also plan to report them. And I am apparently not the only one to feel this way - when I looked them up with the BBB, I found that they'd been given an F, the worst possible rating, for multiple complaints that they had failed to respond to. In short, THEY SUCK. BIGTIME.

0
★☆☆☆☆

I'd give these guys 0 stars if I could. I created this account simply to review them. They are DREADFUL. STAY AWAY! Not only is the place dirty, with rude workers and management, and with a high number of out of order machines, but tonight, they closed (at least) an hour early. I put my laundry in the dryer and stepped out to run a couple of errands, planning on returning to collect my laundry at 9pm, when it would be finished. Since they aren't supposed to close until 10pm, I figured this would be no problem. I returned at 9, only to find that they had closed, without warning, with my laundry still inside and no way to get it. Surely, as a regular customer, they could have warned me when I put my clothes in the dryer, that they'd be closing early. Needless to say, I WILL NEVER BE RETURNING. Since it is, in my opinion, not an okay business practice to close early when customers are still using your facilities, I also plan to report them. And I am apparently not the only one to feel this way - when I looked them up with the BBB, I found that they'd been given an F, the worst possible rating, for multiple complaints that they had failed to respond to. In short, THEY SUCK. BIGTIME.

Pros: NONE

Cons: EVERYTHING YOU COULD THINK OF

 

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