Moorhus Computers

★★★☆☆
  • 141 Ulster Ave Ste 1B

    Saugerties, NY 12477

    Map & Directions
  • 845-246-0458

About Moorhus Computers

Computer & Internet Services

Computer & Internet Services
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2.5 2
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I had a laptop that needed to have the power jack replaced. I took it to Moorhus Computers in Saugerties on a Saturday and was told by the woman on duty that she did not have any pricing information and that there were no technicians in that day and that they would be in on Monday. She said I could leave it and someone would call with the repair cost either Monday or Tuesday. I received a call on Tuesday with a quote of $275 to replace the jack. I told the technician that I did not want the repair done and that I would pick it up the next day. When I went in to pick it up, I was told that I was being charged a $45 "diagnostic fee". I explained to the man there that I did not ask for or need any diagnostic work as I already knew what was wrong with the computer. He would not concede and ultimately told me "either you pay it or you don't get your computer back". I was furious with not only the attitude of the employee, but with the fact that I was out and out robbed by these people. Stay away from this operation. There are other honest repair shops in the area, as I have since found out. Don't make the same mistake I did.

1
★☆☆☆☆

I had a laptop that needed to have the power jack replaced. I took it to Moorhus Computers in Saugerties on a Saturday and was told by the woman on duty that she did not have any pricing information and that there were no technicians in that day and that they would be in on Monday. She said I could leave it and someone would call with the repair cost either Monday or Tuesday. I received a call on Tuesday with a quote of $275 to replace the jack. I told the technician that I did not want the repair done and that I would pick it up the next day. When I went in to pick it up, I was told that I was being charged a $45 "diagnostic fee". I explained to the man there that I did not ask for or need any diagnostic work as I already knew what was wrong with the computer. He would not concede and ultimately told me "either you pay it or you don't get your computer back". I was furious with not only the attitude of the employee, but with the fact that I was out and out robbed by these people. Stay away from this operation. There are other honest repair shops in the area, as I have since found out. Don't make the same mistake I did.

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I am not what you would call someone who is very computer literate so when my computer recently experienced problems I did not know what to do. I tried to have someone explain to me what to do over the phone but this even proved too difficult. I did not want to cause any more harm so i brought it to this place and they fixed it with no problem. I feel that I was charged a fair price.

4
★★★★☆

I am not what you would call someone who is very computer literate so when my computer recently experienced problems I did not know what to do. I tried to have someone explain to me what to do over the phone but this even proved too difficult. I did not want to cause any more harm so i brought it to this place and they fixed it with no problem. I feel that I was charged a fair price.

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