Sobel Service Ctr

★☆☆☆☆
  • 100 Northern Blvd

    Great Neck, NY 11021

    Map & Directions
  • 516-482-5800

About Sobel Service Ctr

Details
Hours
Mon-Fri 9am-5:30pm, Sat 9am-4:45pm
1.3333 3
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This place is a disgrace. I had taken in a 5 month old vacuum that I had purchased from there and they tried to charge me over $300 to fix it. I was told that I had blown my motor and board thats why my machine had no power. I was told it was NOT covered under warranty. I called Miele directly and they gave me other places to go as I told them i felt that Sobel vacuum wasn't being honest and trying to pull a fast one. I left with my vacuum and went to another vacuum store. The GENTLEMEN in the other store said the only problem was a defective power cord probably from yanking it out of the outlet too hard ( which i always do ) and charged me $70 which was very fair. DO NOT GO TO SOBEL VACUUM THERE ARE OTHER GUYS AROUND WORTH THE DRIVE!!!!!!!!!!!

1
★☆☆☆☆

This place is a disgrace. I had taken in a 5 month old vacuum that I had purchased from there and they tried to charge me over $300 to fix it. I was told that I had blown my motor and board thats why my machine had no power. I was told it was NOT covered under warranty. I called Miele directly and they gave me other places to go as I told them i felt that Sobel vacuum wasn't being honest and trying to pull a fast one. I left with my vacuum and went to another vacuum store. The GENTLEMEN in the other store said the only problem was a defective power cord probably from yanking it out of the outlet too hard ( which i always do ) and charged me $70 which was very fair. DO NOT GO TO SOBEL VACUUM THERE ARE OTHER GUYS AROUND WORTH THE DRIVE!!!!!!!!!!!

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Took in a carpet tool that has a large piece of carpet string wrapped around the roller causing it to stop. Walked in to have it removed and the first thing they said to me might be burned out motor or need a new bearing, without even looking at it. I asked them to look at it and call me before any work done. As I suspected, they called the next day and said the motor was burnt out. I picked it up and took it where I purchased it 2 years earlier and they fixed it with no problem. The motor was fine. Sobel also wanted me to buy a new machine. I told him this was top of the line and I paid $800 for it. He was not pleasant and telling me that he had better machines. I'm only sorry I took my previous machine there a couple of times. Do not recommend them at all.

1
★☆☆☆☆

Took in a carpet tool that has a large piece of carpet string wrapped around the roller causing it to stop. Walked in to have it removed and the first thing they said to me might be burned out motor or need a new bearing, without even looking at it. I asked them to look at it and call me before any work done. As I suspected, they called the next day and said the motor was burnt out. I picked it up and took it where I purchased it 2 years earlier and they fixed it with no problem. The motor was fine. Sobel also wanted me to buy a new machine. I told him this was top of the line and I paid $800 for it. He was not pleasant and telling me that he had better machines. I'm only sorry I took my previous machine there a couple of times. Do not recommend them at all.

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I took an older but wonderful machine into them for a minor repair. All the wanted to do was to sell me a new expensive machine that might have worked as well as my old one, but my old one is just fine, thank you very much. The new one would have cost 25 times the price of the repair. I insisted on the repair and they did that well, but the pressure to buy was so great that I will no longer patronize them.

2
★★☆☆☆

I took an older but wonderful machine into them for a minor repair. All the wanted to do was to sell me a new expensive machine that might have worked as well as my old one, but my old one is just fine, thank you very much. The new one would have cost 25 times the price of the repair. I insisted on the repair and they did that well, but the pressure to buy was so great that I will no longer patronize them.

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