Cohen's Fashion Optical

★★★☆☆
  • 167 W 72nd St

    New York, NY 10023

    Map & Directions
  • 212-769-1410

About Cohen's Fashion Optical

Categories
  • Optical Goods Stores
  • Optometrists
  • Opticians
  • Contact Lenses
Hours
M-Th 10am-7pm, F-Sa 10am-6pm, Su 11am-5pm (Doctor's Hours: Mon: 10:30 am - 6:00 pm; Tues: 10:30 am - 6:00 pm; Wed: 10:30 am - 6:00 pm; Thurs: 10:30 am - 6:00 pm; Fri: 10:30 am - 6:00 pm; Sat: 10:30 am - 6:00 pm)
Phones
  • Toll Free (800-393-9440)
Payment Options
  • American Express
  • Cash
  • Check
  • Diners Club
  • Discover
  • Financing
  • MasterCard
  • Traveler's Check
  • Visa
Brands
  • Gucci
  • Dita
  • Tom Ford
  • RayBan
  • Prada 
Services
  • Eye Exams(walk-ins&app)
Languages
  • English

Shopping

Shopping
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.

I bought a Living Social coupon for an eye exam + prescription glasses at Cohen's Fashion Optical's at 167 West 72nd Street, New York, NY 10023. The deal details can be seen below. I called the store and told them about the coupon and asked if I could come that day. They told me that it was OK. I drove from New Rochelle, Westchester to the store. It took me 2 hours to get there. I came into the store and spoke with Fina. She helped me pick a frame for $100. She also showed me different options of lenses. I decided on polarized lenses which were $90. She said that the exam was $45 and quoted me $235 plus tax. We agreed on the price. Then, I got the eye exam by a very nice doctor who checked my eyes and confirmed that my Rx has not changed in the last 2 years. Then, after all of this a manager showed up (his name is Alex) and told me that I was not eligible for those frames. The following is the list of things he told me:

1. Certain frames were not for sale to the public.
2. He gets these frames for the insurance company and that he was not allowed to sell them to me.
3. He stated that the deal was on expensive designer frames only. When I asked him to read the details of the deal and the coupon (as well as the contract), he said "Our head quarters made this deal with Living Social. It is their fault. We can't honor this deal...You have to buy a $500 frame.

When I told him that the contract was clear and that I should be able to buy any brand, he said "Only great brands are eligible". When I asked him what "great brands" mean, he had no explanation.

Cohen's Fashion Optical is run by scam artists. There were three other customers at the store when I was there. We were all in the same situation. Cohen's Fashion Optical's created this marketing advertisement, took our money and refused to provide us the glasses. They are trying to upsell us frames that are $500 and up. The contract is very clear about what we are eligible for.

These days, they have a very similar promotion with Groupon. I contacted the store and the district manager. The coupon details are straight forward. Yet, the management has e-mailed me to inform me that "cheap frames" were not part of that promotion. There is no small print that states this fact. They are scamming people buy making them think that one can buy cheaper frames. Yet, once you are in their store, they limit one's choices to the most expensive frames.

STAY AWAY FROM ANY COHEN'S FASHION OPTICAL STORES, ESPECIALLY THIS ONE.

1
★☆☆☆☆

I bought a Living Social coupon for an eye exam + prescription glasses at Cohen's Fashion Optical's at 167 West 72nd Street, New York, NY 10023. The deal details can be seen below. I called the store and told them about the coupon and asked if I could come that day. They told me that it was OK. I drove from New Rochelle, Westchester to the store. It took me 2 hours to get there. I came into the store and spoke with Fina. She helped me pick a frame for $100. She also showed me different options of lenses. I decided on polarized lenses which were $90. She said that the exam was $45 and quoted me $235 plus tax. We agreed on the price. Then, I got the eye exam by a very nice doctor who checked my eyes and confirmed that my Rx has not changed in the last 2 years. Then, after all of this a manager showed up (his name is Alex) and told me that I was not eligible for those frames. The following is the list of things he told me:

1. Certain frames were not for sale to the public.
2. He gets these frames for the insurance company and that he was not allowed to sell them to me.
3. He stated that the deal was on expensive designer frames only. When I asked him to read the details of the deal and the coupon (as well as the contract), he said "Our head quarters made this deal with Living Social. It is their fault. We can't honor this deal...You have to buy a $500 frame.

When I told him that the contract was clear and that I should be able to buy any brand, he said "Only great brands are eligible". When I asked him what "great brands" mean, he had no explanation.

Cohen's Fashion Optical is run by scam artists. There were three other customers at the store when I was there. We were all in the same situation. Cohen's Fashion Optical's created this marketing advertisement, took our money and refused to provide us the glasses. They are trying to upsell us frames that are $500 and up. The contract is very clear about what we are eligible for.

These days, they have a very similar promotion with Groupon. I contacted the store and the district manager. The coupon details are straight forward. Yet, the management has e-mailed me to inform me that "cheap frames" were not part of that promotion. There is no small print that states this fact. They are scamming people buy making them think that one can buy cheaper frames. Yet, once you are in their store, they limit one's choices to the most expensive frames.

STAY AWAY FROM ANY COHEN'S FASHION OPTICAL STORES, ESPECIALLY THIS ONE.

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Cohen's on West 72nd Street -- DISASTER!
I live in Califormia, always use Cohen's on trips to NYC, bring in my own frames.
Late Oct. 2009 bought fabulous $300 frames at Oliver Peeples on Madison, brought into Cohen's for optical glass at great prices.
Got on Jet Blue back to OAK. Got call on my cell glasses ready for pickup. Gave them my address in the Napa Valley.
Waited.
Waited.
Waited.
Now March 11 of next year.
Never received glasses.
No tracking number. Nothing.

1
★☆☆☆☆

Cohen's on West 72nd Street -- DISASTER!
I live in Califormia, always use Cohen's on trips to NYC, bring in my own frames.
Late Oct. 2009 bought fabulous $300 frames at Oliver Peeples on Madison, brought into Cohen's for optical glass at great prices.
Got on Jet Blue back to OAK. Got call on my cell glasses ready for pickup. Gave them my address in the Napa Valley.
Waited.
Waited.
Waited.
Now March 11 of next year.
Never received glasses.
No tracking number. Nothing.

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.

I never had so much fun shopping for glasses. The clerk was joking around with me and telling me how good I looked in some frames and how bad some were, she seemed like she really loved her job making the customers look good and fashionable. The prices were reasonable and she kept making discounts on the different coatings and tints, adding in some for free. The doctor was a riot joking around in about 8 languages, he was so friendly and funny. I got an accurate prescription and from the clerk I got a pair of really great quality glasses that I am proud to wear. I will go back for another pair soon. I really love my glasses.

5
★★★★★

I never had so much fun shopping for glasses. The clerk was joking around with me and telling me how good I looked in some frames and how bad some were, she seemed like she really loved her job making the customers look good and fashionable. The prices were reasonable and she kept making discounts on the different coatings and tints, adding in some for free. The doctor was a riot joking around in about 8 languages, he was so friendly and funny. I got an accurate prescription and from the clerk I got a pair of really great quality glasses that I am proud to wear. I will go back for another pair soon. I really love my glasses.

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I went into the Cohen's on 106 east 23rd st. on Sunday just browsing. The cute, perky assistant was very patient and knew her stuff. I walked out with 2 pairs of really nice glasses and an exam for a lot less than I would have paid anywhere else. 2 days later I got a phone call letting me know that everything was ready for me to pick up. I'm very happy with my glasses and I'll keep going back to them.

5
★★★★★

I went into the Cohen's on 106 east 23rd st. on Sunday just browsing. The cute, perky assistant was very patient and knew her stuff. I walked out with 2 pairs of really nice glasses and an exam for a lot less than I would have paid anywhere else. 2 days later I got a phone call letting me know that everything was ready for me to pick up. I'm very happy with my glasses and I'll keep going back to them.

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The frames were top designers and the price was about average but when you add in the free pair and free eye exam it came out costing much less than Lenscrafters who want 150 dollars just for an eye exam.

4
★★★★☆

The frames were top designers and the price was about average but when you add in the free pair and free eye exam it came out costing much less than Lenscrafters who want 150 dollars just for an eye exam.

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.

I never had a more pleasant experience in getting glasses than I did here. On a sunday I went in 10 minutes before the store was supposed to close at 5 PM, but the clerk Beatrice and the doctor stayed until almost 6 PM helping me pick out glasses and the doctor even gave me an eye exam after he was supposed to go home. They never hurried me at all, and they were so pleasant and joking around, the doctor was so funny during the exam he cracked me up and Beatrice was extremely friendly. I finally found the perfect frame for my face and 3 days later the glasses were ready. I wish I could remember the doctor's name because I recommend him, his prescription was perfect. I even got a second pair of glasses for free all I had to pay for was the lenses which was not much.

5
★★★★★

I never had a more pleasant experience in getting glasses than I did here. On a sunday I went in 10 minutes before the store was supposed to close at 5 PM, but the clerk Beatrice and the doctor stayed until almost 6 PM helping me pick out glasses and the doctor even gave me an eye exam after he was supposed to go home. They never hurried me at all, and they were so pleasant and joking around, the doctor was so funny during the exam he cracked me up and Beatrice was extremely friendly. I finally found the perfect frame for my face and 3 days later the glasses were ready. I wish I could remember the doctor's name because I recommend him, his prescription was perfect. I even got a second pair of glasses for free all I had to pay for was the lenses which was not much.

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.

if you are looking for basic prescription eyewear, or just regular sunglasses, this is one additional place to check out. Beware though, unlike a major competitor (lenscrafters), they don't do returns, so make sure you really love whatever you pick out re prescription eyewear

3
★★★☆☆

if you are looking for basic prescription eyewear, or just regular sunglasses, this is one additional place to check out. Beware though, unlike a major competitor (lenscrafters), they don't do returns, so make sure you really love whatever you pick out re prescription eyewear

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1 out of 1 people found this review helpful.

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