Monro Auto Service & Tire Center

★☆☆☆☆
Trust and confidence since 1957.
  • 4009 Vestal Rd

    Vestal, NY 13850-3523

    Map & Directions
  • (607) 729-1254

Automotive

Automotive
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Lets just say my car came out worse than when I brought it in. When I brought it in the coil spring was fractured due to corrosion. This was a recall and would have been replaced free by the manufacturer, but Monro was unaware of this. So I had the work done, and they had me replace the struts as well. Basically because they were unaware of this recall, I spent about $800 instead of maybe $200. One would expect a large chain would have recall information handy. You should go to a local mechanic you can trust.

1
★☆☆☆☆

Lets just say my car came out worse than when I brought it in. When I brought it in the coil spring was fractured due to corrosion. This was a recall and would have been replaced free by the manufacturer, but Monro was unaware of this. So I had the work done, and they had me replace the struts as well. Basically because they were unaware of this recall, I spent about $800 instead of maybe $200. One would expect a large chain would have recall information handy. You should go to a local mechanic you can trust.

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Never go there!!! They are rude and not honest to customers.

My car is nissan altima. I went to monro to check engine since the engine light is on. The check fee is $71 which is high than others. That's fine since it close to my workplace and I still decided to check it. Later they told me the problem came from oxygen sensor which control fuel injector. It will cost $350s. I asked them for discount. But they said it was final price and pushed me to do it and said if I didn't do it my car will have big damage or total broken. I said I will check the price within other places. I called nissan dealer for the price: the sensor is $148 and laber is $65 (one hour service). I called the monro again and asked the detail about part's price and laber fee. First they didn't like to say. I said I have right to know the detail before do the service. Later they told me the parts price was $248 and laber fee is $121 (one and half hour service) which was almost double than others. I ask them which vender did they order the part? But they won't like to tell me. I checked the price for the parts at different places which is around $148 and on sell will be $101. We can clearly see the Monro overcharge for the laber fee and dishonest for the parts price. I also asked them for checking report. But they said they haven't any report for checking because I didn't decide to get next service. So I decided to go to another place although I have already spent $71 for engine checking.

Never, Never, Never go there.

1
★☆☆☆☆

Never go there!!! They are rude and not honest to customers.

My car is nissan altima. I went to monro to check engine since the engine light is on. The check fee is $71 which is high than others. That's fine since it close to my workplace and I still decided to check it. Later they told me the problem came from oxygen sensor which control fuel injector. It will cost $350s. I asked them for discount. But they said it was final price and pushed me to do it and said if I didn't do it my car will have big damage or total broken. I said I will check the price within other places. I called nissan dealer for the price: the sensor is $148 and laber is $65 (one hour service). I called the monro again and asked the detail about part's price and laber fee. First they didn't like to say. I said I have right to know the detail before do the service. Later they told me the parts price was $248 and laber fee is $121 (one and half hour service) which was almost double than others. I ask them which vender did they order the part? But they won't like to tell me. I checked the price for the parts at different places which is around $148 and on sell will be $101. We can clearly see the Monro overcharge for the laber fee and dishonest for the parts price. I also asked them for checking report. But they said they haven't any report for checking because I didn't decide to get next service. So I decided to go to another place although I have already spent $71 for engine checking.

Never, Never, Never go there.

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Message from Monro Auto Service & Tire Center

Because you need to TRUST who's working on your car. Schedule an appointment online. We have extended hours and convenient locations to make it easier for you to do business with Monro. Save up to 50% over dealer prices on complete factory scheduled maintenance. From oil changes to brakes and belts, Monro's experienced technicians can perform all of the required tasks to keep your vehicle running like new and your warranty in effect. Our Best Price Guarantee—we'll beat any competitor's advertised price or written quote by 5%—ensures you never pay too much for your repairs. Monro is also one of the largest independent tire dealers in the United States. Our One Easy Price includes free mounting & balancing, valve stems, and a free alignment check, free lifetime rotations, and our 30-day Best Price and Ride Guarantees. We carry thousands of tires in stock and ready to install at your convenience.. A/C Service (in select stores),Air Filter,Alignments,Battery,Brakes,Breather Filter,Canister Filter,Cooling System Service,C-V Boots/Joints,Engine Tune-Up,Exhaust System,Fan-Accessory Belts,Fuel Filter,Fuel Injector Cleaning,Muffler,Oil Change Service,Oxygen Sensor,PCV Valve,Power Steering Flush,Rear Axle Bearings/Seals,Shock Absorbers & Struts,State Inspections (in select stores),Steering Parts,Suspension Parts,Tire Rotation,Transmission Maintenance,Universal Joints,Wheel Bearing Repack/Seals,Wiper Blades.

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  • Trust and confidence since 1957.
 

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