Lyric Hi Fi & Video

★★★★☆
  • 1221 Lexington Ave

    New York, NY 10028

    Map & Directions
  • 212-439-1900

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4.0 4
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I have been a Hifi fanatic all my life. When I first visited Lyric, I was impressed by the selection of products. I had just moved to NY and needed a new high end system.

I found what I wanted and spent what could have bought me a nice German sport car on a brand new top of the line system. All went well until my Mark Levinson amp failed a few years later.

I went back to Lyric for support..Lenny quoted me a $700 fee just to look at the amp and basically told my to buy a new one.

What I learned later is that Lenny also FAILED to tell me that the warranty on my amp had been extended due to known FAULTY components from Mark Levison.

This Mark Levison amp was the first amp in my life that failed me. The support I received from Lyrics was appalling.

1
★☆☆☆☆

I have been a Hifi fanatic all my life. When I first visited Lyric, I was impressed by the selection of products. I had just moved to NY and needed a new high end system.

I found what I wanted and spent what could have bought me a nice German sport car on a brand new top of the line system. All went well until my Mark Levinson amp failed a few years later.

I went back to Lyric for support..Lenny quoted me a $700 fee just to look at the amp and basically told my to buy a new one.

What I learned later is that Lenny also FAILED to tell me that the warranty on my amp had been extended due to known FAULTY components from Mark Levison.

This Mark Levison amp was the first amp in my life that failed me. The support I received from Lyrics was appalling.

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Bad office decent sales.

3
★★★★★

Bad office decent sales.

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The store itself is a little old skool upper east side for my taste, but the product lines stocked are excellent. They have a very good selection of certain manufactures. The salesmen were un hurried and relaxed, which is unusual for a Hifi store.

2
★★★★★

The store itself is a little old skool upper east side for my taste, but the product lines stocked are excellent. They have a very good selection of certain manufactures. The salesmen were un hurried and relaxed, which is unusual for a Hifi store.

Pros: Great selection. Friendly, knowledgeable and honest sales staff.

Cons: Store decor could be brought up to date

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This place is definitely not for beginners. You will need to know your stuff to be able to take advantage of their services. Great staff, very knowledgable, eager to help. However, as a beginner I was a little intimidated by their jargon. I just dont some of the basic terms and its sometimes tough for them to explain to me. So be prepared when you get in there.

PROS: knowledgable
CONS: could be intimidating

4
★★★★☆

This place is definitely not for beginners. You will need to know your stuff to be able to take advantage of their services. Great staff, very knowledgable, eager to help. However, as a beginner I was a little intimidated by their jargon. I just dont some of the basic terms and its sometimes tough for them to explain to me. So be prepared when you get in there.

PROS: knowledgable
CONS: could be intimidating

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