Royal Pools & Spas

★★★★★
  • 5008 Route 17M

    New Hampton, NY 10958

    Map & Directions
  • 845-374-3969

About Royal Pools & Spas

Hours
Sun 11am-3pm, Mon-Sat 8am-4pm
4.625 8
Hi! Sign in to let us know how Royal Pools & Spas was?
Write a Review
.

Im trying to find Royal pools in Middletown! this is company I used! Matt and Beth are the owners of the company, and I was in constant contact with them during the whole process. (My husband and I Im sure were annoying as we kept changing the plans , size and position of the pool!) They were both amazing and everything was done right on time! I had called Orange county pools as well as every other pool company in our area, and I am STILL awaiting a call back from any of these companies! Reliable, honest and upfront.. these are words that best describe Royal pools!! Matt was onsite here during the excavation process and stayed here to introduce me to the next crew that would do the installation. I'll post again when the pool is up for a while and let you know.

5
★★★★★

Im trying to find Royal pools in Middletown! this is company I used! Matt and Beth are the owners of the company, and I was in constant contact with them during the whole process. (My husband and I Im sure were annoying as we kept changing the plans , size and position of the pool!) They were both amazing and everything was done right on time! I had called Orange county pools as well as every other pool company in our area, and I am STILL awaiting a call back from any of these companies! Reliable, honest and upfront.. these are words that best describe Royal pools!! Matt was onsite here during the excavation process and stayed here to introduce me to the next crew that would do the installation. I'll post again when the pool is up for a while and let you know.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been a customer of Royal Pools & Spas for the last 26 years. I owned a pool for 18 years and the last 8 years I own a hot tub. Both were purchased at Royal Pools & Spas. Royal Pools & Spas is a family owned business who take pride in their business and customers. They take all the time you need to teach you how to take care of your pools & spas. Any problems they are right there to help in every way possible and won't stop till you are satisfied. A very large plus is their chemical dept. to test and balance your water, which is a complimentary feature. I would never go or shop at any other pool & spa store unless it was at Royal Pools & Spas in their New Hampton or Newburgh locations. I would highly recommend Royal Pools & Spas to all.

5
★★★★★

I have been a customer of Royal Pools & Spas for the last 26 years. I owned a pool for 18 years and the last 8 years I own a hot tub. Both were purchased at Royal Pools & Spas. Royal Pools & Spas is a family owned business who take pride in their business and customers. They take all the time you need to teach you how to take care of your pools & spas. Any problems they are right there to help in every way possible and won't stop till you are satisfied. A very large plus is their chemical dept. to test and balance your water, which is a complimentary feature. I would never go or shop at any other pool & spa store unless it was at Royal Pools & Spas in their New Hampton or Newburgh locations. I would highly recommend Royal Pools & Spas to all.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

\r
Awesome...we couldn't ask for any better customer service! We purchased a nice used Sundance 880 series Spa from the owner Matt and his wife Beth at a great price and they delivered it to us here in PA, The old unit was removed,

3
★★★★★

\r
Awesome...we couldn't ask for any better customer service! We purchased a nice used Sundance 880 series Spa from the owner Matt and his wife Beth at a great price and they delivered it to us here in PA, The old unit was removed,

.

The sale of our home in October 2012 ended 18 years of pleasure with our Royal pool. Throughout the years, Beth and her wonderful staff have served our pool needs in an exemplary manner. We will never forget the great relationship we developed and the outstanding service they provided, and would recommend them unconditionally.

5
★★★★★

The sale of our home in October 2012 ended 18 years of pleasure with our Royal pool. Throughout the years, Beth and her wonderful staff have served our pool needs in an exemplary manner. We will never forget the great relationship we developed and the outstanding service they provided, and would recommend them unconditionally.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been a customer of Royal Pools since 1989. When I get my water tested I am always given good advice and the correct chemicals to keep my water crystal clear. The staff at Royal Pools is very helpful and professional. They are a wonderful company and I will continue to deal to with them in the future.

5
★★★★★

I have been a customer of Royal Pools since 1989. When I get my water tested I am always given good advice and the correct chemicals to keep my water crystal clear. The staff at Royal Pools is very helpful and professional. They are a wonderful company and I will continue to deal to with them in the future.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been a customer of the company for years. They have always had the products I need in stock. Their in-store help has been great. They are trusted advisors for all pool owners.

5
★★★★★

I have been a customer of the company for years. They have always had the products I need in stock. Their in-store help has been great. They are trusted advisors for all pool owners.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been a customer of Royal Pools for years. Their customer service is superior. Any questions I have ever had regarding my pool, their staff has always been very helpful & informative. I've had them service my pool for years, as well as open it & they always do a wonderful job. Anytime I bring my pool water sample in for analysis, the technicians are quick to help me with a simplified print out of exactly what I need to do. I would highly recommend Royal Pools to anyone I know who's looking for excellent service & quality pool supplies.

5
★★★★★

I have been a customer of Royal Pools for years. Their customer service is superior. Any questions I have ever had regarding my pool, their staff has always been very helpful & informative. I've had them service my pool for years, as well as open it & they always do a wonderful job. Anytime I bring my pool water sample in for analysis, the technicians are quick to help me with a simplified print out of exactly what I need to do. I would highly recommend Royal Pools to anyone I know who's looking for excellent service & quality pool supplies.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This is the worst company ever and i do mean the worst company. I hired them to fix a lousy heating element in my jacuzzi and they have since been here five times, charged me 3 times and this last time which was just 2 days ago, they refuse to come back because i had had it and yelled and now two days later it is not working again. The owner is an idiot and they do not back up anything they do. I have a complaint now filed with the BBB

1
★☆☆☆☆

This is the worst company ever and i do mean the worst company. I hired them to fix a lousy heating element in my jacuzzi and they have since been here five times, charged me 3 times and this last time which was just 2 days ago, they refuse to come back because i had had it and yelled and now two days later it is not working again. The owner is an idiot and they do not back up anything they do. I have a complaint now filed with the BBB

Was this review helpful to you?
Ratings_icons Ratings_icons

Wait, you're the expert.

If you've been to or used Royal Pools & Spas, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review