Scholet Furniture Store

★★★★★
  • 5611 NY-12

    Norwich, NY 13815

    Map & Directions
  • 607-334-9696

About Scholet Furniture Store

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Wonderful historic building. Friendly help who answered all question + went above + beyond to satisfy our needs. Thank you. Friendly store.

3
★★★★★

Wonderful historic building. Friendly help who answered all question + went above + beyond to satisfy our needs. Thank you. Friendly store.

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Very helpful staff did a great job every thing fits perfectly in my new house.

3
★★★★★

Very helpful staff did a great job every thing fits perfectly in my new house.

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I thought I would have to shop in a large city to get these prices! The price I paid was lower than that of Binghamton and Utica!! Same great quality at lower prices.

3
★★★★★

I thought I would have to shop in a large city to get these prices! The price I paid was lower than that of Binghamton and Utica!! Same great quality at lower prices.

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Great customer service & new their product. Very helpful couldn't have asked for more.

3
★★★★★

Great customer service & new their product. Very helpful couldn't have asked for more.

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From the moment we walked in (it was our 1st visit) we felt welcome. We were impressed by the knowledge of the sales person. Everyone we came in contact with including the deliverymen were very friendly.

3
★★★★★

From the moment we walked in (it was our 1st visit) we felt welcome. We were impressed by the knowledge of the sales person. Everyone we came in contact with including the deliverymen were very friendly.

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Very professional, pleasant and considerate even removed his shoes and put up with an over friendly dog. Can't say enough good things. A good experience for a new customer to your firm. We hope to be a repeat customer in the future.

5
★★★★★

Very professional, pleasant and considerate even removed his shoes and put up with an over friendly dog. Can't say enough good things. A good experience for a new customer to your firm. We hope to be a repeat customer in the future.

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3 out of 3 people found this review helpful.

Business Response:

Thank you for your response. We are very proud of our service tech. We look forward to seeing you again at Scholet Furniture
.

Staff even explained how to take the chair apart to make it easier to move/pack. Your technician was very polite, he removed his snowy shoes before coming in. Also, he was very careful not to accidently scratch my other furniture while moving the parts to fix the chair.

5
★★★★★

Staff even explained how to take the chair apart to make it easier to move/pack. Your technician was very polite, he removed his snowy shoes before coming in. Also, he was very careful not to accidently scratch my other furniture while moving the parts to fix the chair.

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4 out of 4 people found this review helpful.

Business Response:

Thank you for your response. We are very proud of our service tech. We look forward to seeing you again at Scholet Furniture
.

Customer service was great! Always excellent help!

3
★★★★★

Customer service was great! Always excellent help!

.

I have been shopping at Scholet's for 25 years and have always been very happy with the staff and my furniture!!! All my friends + family shop here!

5
★★★★★

I have been shopping at Scholet's for 25 years and have always been very happy with the staff and my furniture!!! All my friends + family shop here!

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5 out of 5 people found this review helpful.

Business Response:

Thank you for your response. I am so glad to hear of your great experence with Scholet Furniture. We look forward to being able to serve you for another 25 years and more.
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The professional staff and the technician were exceptionally professional and the best service I have ever had. Plus I plan to buy another chair in the near future.

P.S. The technician was very thoughtful and took his shoes off. Most don't even think of it.

5
★★★★★

The professional staff and the technician were exceptionally professional and the best service I have ever had. Plus I plan to buy another chair in the near future.

P.S. The technician was very thoughtful and took his shoes off. Most don't even think of it.

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6 out of 6 people found this review helpful.

Business Response:

Thank you for your response. We are very proud of our service tech. We look forward to seeing you again at Scholet Furniture.
.

You did everything so well. You are great to do bussness with.

3
★★★★★

You did everything so well. You are great to do bussness with.

.

Everything was great, technician very nice, very helpful.

3
★★★★★

Everything was great, technician very nice, very helpful.

.

I love my furniture! The sales staff was very helpful.

3
★★★★★

I love my furniture! The sales staff was very helpful.

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I feel that our problem was taken care of with professionalism + courtesy and expedience.

3
★★★★★

I feel that our problem was taken care of with professionalism + courtesy and expedience.

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Very helpful + friendly. made it very enjoyable + the furniture looks great!

3
★★★★★

Very helpful + friendly. made it very enjoyable + the furniture looks great!

.

Everything was taken care of within 2 weeks. We're very happy with the results.

3
★★★★★

Everything was taken care of within 2 weeks. We're very happy with the results.

.

Very professional, pleasant and considerate even removed his shoes and put up with an over friendly dog. Can't say enough good things. A good experience for a new customer to your firm. We hope to be a repeat customer in the future.

3
★★★★★

Very professional, pleasant and considerate even removed his shoes and put up with an over friendly dog. Can't say enough good things. A good experience for a new customer to your firm. We hope to be a repeat customer in the future.

.

Staff even explained how to take the chair apart to make it easier to move/pack. Your technician was very polite, he removed his snowy shoes before coming in. Also, he was very careful not to accidently scratch my other furniture while

3
★★★★★

Staff even explained how to take the chair apart to make it easier to move/pack. Your technician was very polite, he removed his snowy shoes before coming in. Also, he was very careful not to accidently scratch my other furniture while

.

Service technician was very nice - even took his shoes off before entering our house - wasn't necessary but very thoughtful. Everything was great and appreciated!

3
★★★★★

Service technician was very nice - even took his shoes off before entering our house - wasn't necessary but very thoughtful. Everything was great and appreciated!

.

The table that was damaged was rectified in a very orderly manner. Thank you.

3
★★★★★

The table that was damaged was rectified in a very orderly manner. Thank you.

.

Delivery group were great - very neat + very professional. Would recommend your store to anyone.

3
★★★★★

Delivery group were great - very neat + very professional. Would recommend your store to anyone.

.

Your professional staff and your technician was exceptionally professional and the best service I have ever had. Plus I plan to buy another chair in the near future. Thank you. P.S. Your technician was very thoughtful and took his shoes

3
★★★★★

Your professional staff and your technician was exceptionally professional and the best service I have ever had. Plus I plan to buy another chair in the near future. Thank you. P.S. Your technician was very thoughtful and took his shoes

.

I have been shopping at Scholet's for 25 years and have always been very happy with the staff and my furniture!!! All my friends + family shop here!

3
★★★★★

I have been shopping at Scholet's for 25 years and have always been very happy with the staff and my furniture!!! All my friends + family shop here!

.

This place was my worst shopping experience EVER !!! Was promised things ( they would have my old couch donated to a woman's shelter and I would therefore have a receipt for tax time ...) then told they aren't responsible for what their sales people say ( can you imagine?) and that to have the old couch removed they will actually CHARGE ME . The "old" couch is nice . I was only going to get rid of it because I thought it would go to an organization that needed it more then me ..

Three couch deliveries later - NEW couch still has ,upon arrival , a rip in it ! The people at the customer service number start out with a nice tone but that sours as one after another my furniture continues to ARRIVE at my home damaged. At one point he said to me that although I bought a brand new leather sofa it "Not top of the line..." well excuse me for still expecting a new piece of furniture to arrive without any damage. They kept offering to bring a new one but after the last one I said forget it ( this all took weeks and I had guests coming and needed the sofa. I did buy two and one was not damaged ..lucky on that one I guess) so now the last offer was to come and just replace the back part that's ripped , at this point I don't want them coming to my home anymore and really just wanted some money back ..But no . So here am with torn brand new furniture and a really bad taste in my mouth for scholet. So my advice STAY AWAY !!

Wish I could add the picture of the damage... Which FYI , I was asked to send to customer service even though THEIR DELIVARY MAN SAW AND NOTED IT . So My word alone obviously wouldn't have been enough ( guess the customer isnt always right at scholet ) The guy at CS KEPT saying he inspected the sofa and it was fine. I had to finally say "Do you want me to e-mail a picture for goodness sake?" he said YES , That's when I really got PO-ed.

1
★☆☆☆☆

This place was my worst shopping experience EVER !!! Was promised things ( they would have my old couch donated to a woman's shelter and I would therefore have a receipt for tax time ...) then told they aren't responsible for what their sales people say ( can you imagine?) and that to have the old couch removed they will actually CHARGE ME . The "old" couch is nice . I was only going to get rid of it because I thought it would go to an organization that needed it more then me ..

Three couch deliveries later - NEW couch still has ,upon arrival , a rip in it ! The people at the customer service number start out with a nice tone but that sours as one after another my furniture continues to ARRIVE at my home damaged. At one point he said to me that although I bought a brand new leather sofa it "Not top of the line..." well excuse me for still expecting a new piece of furniture to arrive without any damage. They kept offering to bring a new one but after the last one I said forget it ( this all took weeks and I had guests coming and needed the sofa. I did buy two and one was not damaged ..lucky on that one I guess) so now the last offer was to come and just replace the back part that's ripped , at this point I don't want them coming to my home anymore and really just wanted some money back ..But no . So here am with torn brand new furniture and a really bad taste in my mouth for scholet. So my advice STAY AWAY !!

Wish I could add the picture of the damage... Which FYI , I was asked to send to customer service even though THEIR DELIVARY MAN SAW AND NOTED IT . So My word alone obviously wouldn't have been enough ( guess the customer isnt always right at scholet ) The guy at CS KEPT saying he inspected the sofa and it was fine. I had to finally say "Do you want me to e-mail a picture for goodness sake?" he said YES , That's when I really got PO-ed.

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0 out of 7 people found this review helpful.

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More about Scholet Furniture Store

Today, Scholet Furniture enjoys the reputation of being the number one home furnishings retailer in each market it serves. We serve our current markets through a new state of the art distribution center. We continue to grow with a total of four retail locations in Cobleskill, Norwich and Oneonta, New York. Use our Store Locator to find a Scholet Furniture store near you.

 

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