Malibu Diner

★☆☆☆☆
  • 163 W 23rd St

    New York, NY 10011

    Map & Directions
  • 212-691-1369

About Malibu Diner

Categories
Hours
Monday 6:00 AM - 12:00 AM Tuesday 4:00 AM - 3:59 AM Wednesday 4:00 AM - 3:59 AM Thursday 4:00 AM - 3:59 AM Friday 4:00 AM - 3:59 AM Saturday 4:00 AM - 3:59 AM Sunday 4:00 AM - 3:59 AM

Education

Education
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long time customer (over 5yrs) and i am now finally sorry to say, stay away
the service has finally gotten so bad i have sworn to stay away
this past saturday, tony our waiter was the worst i ever had in my 5 yr experience there, have never had a waiter talk back to me and tell me i did not know what i was talking about
after 5 yrs, i do believe i know the menu better than a waiter of only a couple of months
the problem?
brunch always comes with a couple of free mini muffins and a small bowl of fruit salad to keep you busy until the food comes, and for 5 yrs i have been ordering a sangria and using the fruit in it
he never brought the fruit or muffins and when i asked him about it he told me i was wrong, nothing extra came with the brunch
he actually picked up a menu and started to read it to, putting it in my face, and pointing to the brunch instructions
i told him to take it out of my face and stop pointing at the menu
i said i have been coming there for 5 yrs now and know what i am talking about
he just got more rude, when i found the manager in the back (a former waiter) and told him about it they had a conversation in spanish (they apparently did not know that i understood every word)
they were rude and had some very unflattering things to say

with the current state of the economy and more and more people not eating out and going to less expensive places to eat, you would figure a diner like this which is not all that cheap would try and be nicer to its customers, especially long time customers

they are not doing anything to improve, acutally they are getting worse and worse

find somewhere else to eat

0
★☆☆☆☆

long time customer (over 5yrs) and i am now finally sorry to say, stay away
the service has finally gotten so bad i have sworn to stay away
this past saturday, tony our waiter was the worst i ever had in my 5 yr experience there, have never had a waiter talk back to me and tell me i did not know what i was talking about
after 5 yrs, i do believe i know the menu better than a waiter of only a couple of months
the problem?
brunch always comes with a couple of free mini muffins and a small bowl of fruit salad to keep you busy until the food comes, and for 5 yrs i have been ordering a sangria and using the fruit in it
he never brought the fruit or muffins and when i asked him about it he told me i was wrong, nothing extra came with the brunch
he actually picked up a menu and started to read it to, putting it in my face, and pointing to the brunch instructions
i told him to take it out of my face and stop pointing at the menu
i said i have been coming there for 5 yrs now and know what i am talking about
he just got more rude, when i found the manager in the back (a former waiter) and told him about it they had a conversation in spanish (they apparently did not know that i understood every word)
they were rude and had some very unflattering things to say

with the current state of the economy and more and more people not eating out and going to less expensive places to eat, you would figure a diner like this which is not all that cheap would try and be nicer to its customers, especially long time customers

they are not doing anything to improve, acutally they are getting worse and worse

find somewhere else to eat

Pros: none

Cons: worst watiers in all of new york

 

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