Parkway Auto Collision

★★☆☆☆
  • 3722 Fort Hamilton Parkway

    Brooklyn, NY 11218

    Map & Directions
  • 212-586-7700

About Parkway Auto Collision

Hours
M-F 8:00am - 5:00pm

Automotive

Automotive
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2.0 1
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Let's go Pros (-) & Cons(+)
-For starters, I was told my car would be ready in 9 days. 9 days turned into 30 (and thats with me applying pressure around the 25th day.)
-They did not replace nearly half the parts that my insurance provider payed them to replace on my car.
-Poor workmanship (they replaced the hood and afterwards, the hood and bumper has a huge gap. I can fit my whole hand between the hood and the bumper without releasing the hood latch). The radiator assembly is loose (they never replaced it, though it was included in the adjuster's list.)
-When I finally got the call that my car was ready, it was returned with a broken key, the headlights were off centered (causing me to drive at night without being able to see any of the road) and the interior had grease marks on the console and headliner (which was not there when i had my car taken to them).

+They assisted me in saving $ on my deductible.
+They reimbursed me for the key that they damaged.
+Though my experience with Parkway Auto was less than desirable, I will say that Brian did reach out to me after noticing my dissatisfaction with the work, in efforts to rectify my issues. I may have just been one of the few consumers that had a bad experience with Parkway as Brian seems to be a stand up, consumer friendly guy.

2
★★☆☆☆

Let's go Pros (-) & Cons(+)
-For starters, I was told my car would be ready in 9 days. 9 days turned into 30 (and thats with me applying pressure around the 25th day.)
-They did not replace nearly half the parts that my insurance provider payed them to replace on my car.
-Poor workmanship (they replaced the hood and afterwards, the hood and bumper has a huge gap. I can fit my whole hand between the hood and the bumper without releasing the hood latch). The radiator assembly is loose (they never replaced it, though it was included in the adjuster's list.)
-When I finally got the call that my car was ready, it was returned with a broken key, the headlights were off centered (causing me to drive at night without being able to see any of the road) and the interior had grease marks on the console and headliner (which was not there when i had my car taken to them).

+They assisted me in saving $ on my deductible.
+They reimbursed me for the key that they damaged.
+Though my experience with Parkway Auto was less than desirable, I will say that Brian did reach out to me after noticing my dissatisfaction with the work, in efforts to rectify my issues. I may have just been one of the few consumers that had a bad experience with Parkway as Brian seems to be a stand up, consumer friendly guy.

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