Elegant Entries Inc

★☆☆☆☆

About Elegant Entries Inc

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Home & Garden

Home & Garden
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The company is the worst, i installed some doors from them at one point and i was told by a lilly johnson who was the sales person that i had 11 years warranty on the doors well that was a lie there was no warranty. I kept having problems with the door and complained a few times until they fixed it and then when the other problems came up they refused to fix it until one day the door broke and I almost lost my life, if i didnt step away from the door .The door was heavy. Eventually they came and fixed it and they said that the wrong parts were used thats why it failed, anyway i believe it was a frank also that came and checked it out and well after i told him about his service and how bad it was and well i cursed at him a few times (which he deserved i had to deal with the problem door for about 3-4 years before it almost killed me) well he called me back to curse me out and that shows he doesnt know how to deal with his customers. The quality of the door was very poor the customer service was poor along with being lied to and cursed at. This company does bad business so be very carefull with who you deal with. Elegant entries gets a 0 rating from me

1
★☆☆☆☆

The company is the worst, i installed some doors from them at one point and i was told by a lilly johnson who was the sales person that i had 11 years warranty on the doors well that was a lie there was no warranty. I kept having problems with the door and complained a few times until they fixed it and then when the other problems came up they refused to fix it until one day the door broke and I almost lost my life, if i didnt step away from the door .The door was heavy. Eventually they came and fixed it and they said that the wrong parts were used thats why it failed, anyway i believe it was a frank also that came and checked it out and well after i told him about his service and how bad it was and well i cursed at him a few times (which he deserved i had to deal with the problem door for about 3-4 years before it almost killed me) well he called me back to curse me out and that shows he doesnt know how to deal with his customers. The quality of the door was very poor the customer service was poor along with being lied to and cursed at. This company does bad business so be very carefull with who you deal with. Elegant entries gets a 0 rating from me

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