Kmaarat has incredible Customer Service!!.........I never write reviews. I just don't. I also find that I am more inclined to think about writing a review when I am dissatisfied, however, I couldn't NOT write a review this time.
I purchased a clearance entertainment center for 299$.....it was an awesome deal! However shipping was 139$.....still a great deal for the product. The package came in two packages so I opted to have the office at my old address refuse delivery and then I would re-order. Well, several days later I got one package. I called UPS to ask where the other package was and they said one had been delivered at the old place and one at the new place. I call my old place and they insisted it wasn't there. So now I had 1/2 of an entertainment center. UGH..... WELL i COULDN'T BE MORE WRONG -- THEY WERE AWESOME!
FIRST, the rep I got did everything he could to locate another unit online and in the stores so they would just send me it.......but because it was on clearance there were none available......which saddens me because I really wanted it, however, then I started worrying about how they weren't going to refund me because I only had 1/2 the unit. The rep told me I would get a full refund.
I know Kmart took a loss on this product BIG TIME...........however, I can tell you for sure that they saved a customer and not only that but I am MUCH more likely to use them then I was before this situation. I will also make sure all my friends know how wonderful this experience was regarding Kmart (not UPS though).......Target was great.......
AWESOME AWESOME AWESOME EXPERIENCE!! THANK YOU KMART!!!
It's a K-Mart - not too much to expect. The store is pretty clean and neatly laid out, but the organization doesn't really make sense. I couldn't find socks for the life of me. They were way in the back of the store, nowhere near the underwear and undergarments where I thought they should be. I went on a Monday night and there was only one lane open, with the line stretching nearly to the socks. It's great for what it is, though, a cheap department store for the basic stuff, and every once in a while you get a really good find.
This inexpensive department store has something for everyone. Their clothing department has sizes ranging from Newborn to Plus and offers affordable styles for men and women. They also have a large selection of athletic gear for both adults and children.
Beware! Their toy department is always stocked with the latest hot items for the kiddos. This wonderful feature is great during the holidays when ??you?, aka ??Santa? want to get the kids the best possible gifts for the best possible price. However, on the regular Saturday, this department can be a bit challenging if you??re traveling with the little ones. It is just filled with cool toys and games and your child, like mine, is sure to want something!
They also have an electronic department which offers gaming systems, and games. Again, watch out if you are shopping with your kids! The electronics department has their own register where you can normally check out rather quickly. They are also very helpful in this department because it is staffed well.
The house wears department has everything from shower curtains and towels to patio furniture and BBQ??s. I have yet to find help in the house wares department. I suppose house wears doesn??t bring in all that much $$$, so why have lots of people working in it right?
You can also go grocery shopping and get prescriptions filled at most K-Mart stores.
These do it all department like stores seem to be a big hit among most people as they are a great way to get all those errands done in one place and not break the bank while doing so.
Kmart has absolutely everything, from daily food needs to clothing for the whole family. The stores are usually spacious and they are the essence of one stop shopping. Sometimes prices vary by store, however in general prices are very good and the staff is quite helpful. In addition, they have specials which can be found in their circulars.