Phoenix Gymnastics Inc

★★★☆☆
  • 222 Bethpage Sweet Hollow Rd # 2

    Old Bethpage, NY 11804

    Map & Directions
  • 516-753-1125

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Stay away at all costs! The owner (and his wife) are completely unprepared to deal with children and their parents in any mature, rational, professional level/capacity. They are terrible business people, terrible with customer service, and just bad examples of people in general. Mind you, I have 3 children and all of them had attended Phoenix at one point or another -- we've always had lovely, young female coaches, and it was smooth sailing with the exception of the fact that the owner's wife, Jolie, pounces on you for money the very day it's due, the very second you walk in, regardless of the situation. (once she followed me into the bathroom as I was carrying my daughter who had just had an accident in her pants because she fell asleep on her way over to class) -- she certainly knows how to make you feel like all you are to them is money in the bank. My youngest son (just turned 6) has been coached by the owner since the start of this school year only -- I had heard unfavorable rumblings about him, but had never dealt with him on a personal level until now. Yesterday, my son wore pull on "jeans" (no buttons, no zippers - Charlie Rocket brand) and the man comes out into the lobby full of waiting parents and siblings, pushing my 6 year old from behind. He had what could only be described as rage in his eyes as he berated BOTH of us in front of the room screaming about how my son is wearing jeans -- apparently an unwritten no-no. I tried to calm the situation down by saying "Ok, not a problem, he'll sit this class out" -- I think he took that as being disrespectful (I believe he expected me to leave immediately, not realizing my 3 year old daughter was still in the room) and then proceeded to berate and degrade my 6 year old and myself -- spewing at us that "he don't listen. He jump in the foam fit when it not his turn." Agreed, that is dangerous, and had he come out to tell me that in any other way, I certainly would have handled appropriately, but seeing as this was my son's only known offense, I was never given the opportunity. This man was on a hate-filled, crazed rant and embarrassed himself and his entire business in the process. All to yell at a small child. His clear intention was to make either one or both of us cry; my son proceeded to collapse into tears and cry in hysterics; I turned red and shaky in embarrassment and shock -- I should mention, I'm also 9 months pregnant. I had a friend who shuffled my son away to a different area with the promise of some gum -- if only I hadn't been as blindsided, I would have protected my child better from the evil inside this man. We left pretty promptly, once I was able to get to my daughter and usher us all out, only to be bombarded by text messages from friends who were still in the lobby, informing me that Jolie was bad-mouthing me (falling on deaf ears) and saying how "it's funny that she didn't care about the safety aspect." I'm known as an over-disciplinarian, and these people were all first hand witnesses to what transpired -- she made herself look ridiculous and silly; they must think everyone is stupid. The scariest thing is that there was no buildup to this situation. No prior altercations, no "hey, can you talk to your son about . . ." -- he's the sweetest boy who has come out every week since the first week with a sticker and a smile on his face saying what a good time he had at gymnastics. I posted what happened on a local board, and was absolutely shocked to learn that there were at least 15 other similar stories -- being screamed at, even manhandled by this man/monster. This was the most shockingly terrifying display of instability by a coach who deals with children ever. I would constantly live in fear that the other shoe could drop at any time. If you do decide to send your children there, god bless, but proceed with caution.

1
★☆☆☆☆

Stay away at all costs! The owner (and his wife) are completely unprepared to deal with children and their parents in any mature, rational, professional level/capacity. They are terrible business people, terrible with customer service, and just bad examples of people in general. Mind you, I have 3 children and all of them had attended Phoenix at one point or another -- we've always had lovely, young female coaches, and it was smooth sailing with the exception of the fact that the owner's wife, Jolie, pounces on you for money the very day it's due, the very second you walk in, regardless of the situation. (once she followed me into the bathroom as I was carrying my daughter who had just had an accident in her pants because she fell asleep on her way over to class) -- she certainly knows how to make you feel like all you are to them is money in the bank. My youngest son (just turned 6) has been coached by the owner since the start of this school year only -- I had heard unfavorable rumblings about him, but had never dealt with him on a personal level until now. Yesterday, my son wore pull on "jeans" (no buttons, no zippers - Charlie Rocket brand) and the man comes out into the lobby full of waiting parents and siblings, pushing my 6 year old from behind. He had what could only be described as rage in his eyes as he berated BOTH of us in front of the room screaming about how my son is wearing jeans -- apparently an unwritten no-no. I tried to calm the situation down by saying "Ok, not a problem, he'll sit this class out" -- I think he took that as being disrespectful (I believe he expected me to leave immediately, not realizing my 3 year old daughter was still in the room) and then proceeded to berate and degrade my 6 year old and myself -- spewing at us that "he don't listen. He jump in the foam fit when it not his turn." Agreed, that is dangerous, and had he come out to tell me that in any other way, I certainly would have handled appropriately, but seeing as this was my son's only known offense, I was never given the opportunity. This man was on a hate-filled, crazed rant and embarrassed himself and his entire business in the process. All to yell at a small child. His clear intention was to make either one or both of us cry; my son proceeded to collapse into tears and cry in hysterics; I turned red and shaky in embarrassment and shock -- I should mention, I'm also 9 months pregnant. I had a friend who shuffled my son away to a different area with the promise of some gum -- if only I hadn't been as blindsided, I would have protected my child better from the evil inside this man. We left pretty promptly, once I was able to get to my daughter and usher us all out, only to be bombarded by text messages from friends who were still in the lobby, informing me that Jolie was bad-mouthing me (falling on deaf ears) and saying how "it's funny that she didn't care about the safety aspect." I'm known as an over-disciplinarian, and these people were all first hand witnesses to what transpired -- she made herself look ridiculous and silly; they must think everyone is stupid. The scariest thing is that there was no buildup to this situation. No prior altercations, no "hey, can you talk to your son about . . ." -- he's the sweetest boy who has come out every week since the first week with a sticker and a smile on his face saying what a good time he had at gymnastics. I posted what happened on a local board, and was absolutely shocked to learn that there were at least 15 other similar stories -- being screamed at, even manhandled by this man/monster. This was the most shockingly terrifying display of instability by a coach who deals with children ever. I would constantly live in fear that the other shoe could drop at any time. If you do decide to send your children there, god bless, but proceed with caution.

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My daughter loves this place.They really helped her with her tumbling.She needs this experience for cheer leading and they have helped her so much here.It's a very clean and professional place.The prices here are good.The people are helpful.I would recommend.

4
★★★★☆

My daughter loves this place.They really helped her with her tumbling.She needs this experience for cheer leading and they have helped her so much here.It's a very clean and professional place.The prices here are good.The people are helpful.I would recommend.

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