Ulster Savings Bank

★★★☆☆
  • 226 Main St

    New Paltz, NY 12561

    Map & Directions
  • 845-255-5470

About Ulster Savings Bank

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Finance

Finance
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3.0 3
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Bar none, the worst banking experience I've ever had. I recently bought a home and my attorney recommended going with Ulster because I needed to close quickly. Big mistake. They missed every date, in spite of my attorney, my home inspector, my real estate agent, and everyone else in the process delivering what they needed to deliver ahead of schedule. The most frustrating part was that they missed those dates because their own people just couldn't communicate with each other. I (and my attorney, who at the end of the process was as frustrated as I was) was passed from one department to the next like a hot potato at every step. Nobody at Ulster managed the process. It was always "oh, well now you have to call Sue... and then Sue would say, oh, Bob handles that... and on and on". And it wasn't just one issue, it was through every single step in the process. Never once did anyone take ownership. Never once did anyone apologize. It was simply horrible. My advice is to stay far away from this bank.

1
★☆☆☆☆

Bar none, the worst banking experience I've ever had. I recently bought a home and my attorney recommended going with Ulster because I needed to close quickly. Big mistake. They missed every date, in spite of my attorney, my home inspector, my real estate agent, and everyone else in the process delivering what they needed to deliver ahead of schedule. The most frustrating part was that they missed those dates because their own people just couldn't communicate with each other. I (and my attorney, who at the end of the process was as frustrated as I was) was passed from one department to the next like a hot potato at every step. Nobody at Ulster managed the process. It was always "oh, well now you have to call Sue... and then Sue would say, oh, Bob handles that... and on and on". And it wasn't just one issue, it was through every single step in the process. Never once did anyone take ownership. Never once did anyone apologize. It was simply horrible. My advice is to stay far away from this bank.

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This has been my bank since I was 5. They have grown and expaned but still give great service. The bank has competitive rates and the staff is friendly and knows me. Many of the employees have grown up in the town and know you by name. They off all the various savings of any bank.

4
★★★★☆

This has been my bank since I was 5. They have grown and expaned but still give great service. The bank has competitive rates and the staff is friendly and knows me. Many of the employees have grown up in the town and know you by name. They off all the various savings of any bank.

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I like the feel of credit unions better than big banks. The people here know who I am and it makes my banking needs so much better. I know where my money is at all times with no hidden fees add to the mix of things. The interest rates are very compeitive with other places but it's the people who work here that makes a huge difference to where I do my banking.

4
★★★★☆

I like the feel of credit unions better than big banks. The people here know who I am and it makes my banking needs so much better. I know where my money is at all times with no hidden fees add to the mix of things. The interest rates are very compeitive with other places but it's the people who work here that makes a huge difference to where I do my banking.

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