Renaissance New York Hotel Times Square

love it, love it, love it.....what more can i say. we were a bachelorette party that stayed there, ages ranged from 23-28. We loved the whole decor and the location. Eric, the concierge was the greatest person. He will help you out with anything that you need. I t was my first time in New York, so you know I needed much help and he was there for me. He helped me even before I checked in the hotel, I would call him asking all types of questions. Love you Eric.

This is a terrible hotel. Let's begin with the lobby. Oh, wait. There isn't one. You enter from 7th Avenue into a dank box with two rickety elevators that take you to the third floor, where you find... another dank box. This one has a tiny bar and several temporary desks. A video projector blinds you as you exit the elevator, projecting meaningless sperm-like squiggles in a possible attempt to distract you from the disgusting space. Following a twisting passageway, you arrive at three elevators. Two and a half, actually, as one of them was used primarily to trap guests throughout our stay - to the point that hotel employees - ever helpful - joked about it. Once you arrive in your room, the space is actually fairly nice, if somewhat dirty. As I type this I literally cannot converse with others in my room, because of the 'minor' construction noise that begins on the floor above at 7am every day. The location is great, right in the middle of Times Square. But don't expect a view - the side of the hotel that would have one is blocked by that giant Coca Cola sign. There is a view of one thing, though - the four other hotels you should have stayed at: the Sheraton, the W, the Westin and the Marriott Marquis.

What an incredible choice for our first visit to NYC. the location was unsurpassed. The hotel was everything we could have asked for; excellant concerige services, equaled by the bell captains, the restaurant wait staff. the size and comfort of the bathtub was perfect for tired muscles. We spent most of the day out on the town, what a wonderful place to retire to and recover for the next adventure. We plan to return within the next six months and intend to stay here again. Houseleeping worked around our schedule!

I got this hotel through a name your own price website, checked in around 11pm and was out by 7am (didn't visit the bar or restaurant), so I wasn't there long, however, I was thoroughly impressed with the room during my brief stay.

Rooms were a good size, very nicely furnished and clean, and I particularly liked the large, marble bathroom. Staff was pleasant though my interaction with them was limited.

Among the hotels in Times Square, this is a personal favorite that I'd surely visit again.

The Beverly Hills and London Renaissance hotels are great. This one stinks. Our room was not ready until 3 in the afternoon -- though we did see dozens of others -- who came AFTER us -- go straight to their rooms. The clerk was unprofessional, giggly, distracted. Entered the wrong exp. date on my card -- then acted like it was MY bad credit that had caused the card to be declined. No, girlie: YOUR mistake. Made many other mistakes with our reservation (very confused about checkout date, no matter how many times we reminded them.) Wine at the hotel restaurant: literally undrinkable.