All Pets Veterinary Care

Dr. Peggy and staff are all very good and caring. I trust them and my dog does too. Sometimes staff could be overworked but never rude!! We all have difficult days, dont we?
If for any reason she can not provide with a solution to my dog's health problem, she will send me to the right place and she follow it up from there. Teresa Argomedo

Posted 11/25/09 | Report Abuse

Was this review helpful to you?

DO NOT go to Dr. Peggy unless you can handle an extremely rude office management staff. The actual vet, Dr. Peggy, is qualified, caring, generous with her time, and thorough in her explanations, but you will ALWAYS have to deal with her often rude, self-righteous, argumentative, and unprofessional staff (e.g., Laura). My husband and I tried to transfer vets from Dr. Glasser to Dr. Peggy, because Dr. Glassers pay scale had become unaffordable. We were not willing to bring our older, dying cat in to see Dr. Peggy, because he had just been examined five months earlier by Dr. Glasser. After careful review of Dr. Glassers records that we had forwarded to Dr. Peggy, Dr. Peggy agreed that no further testing was needed at this time and she offered additional insight into Dr. Glassers examination. She suggested that we try a low-protein moist food for our cat, but after letting us sample a can, she suddenly said the only way she would prescribe the food is if we brought our older cat in for further testing. Talk about bait and switch!!! My husband and I have already spent $1500 this year on vet bills and special food for our ailing cat and as you can imagine, we dont want our older cat to suffer any more needless testing as he hates visiting the vet. Dr. Peggys staff hung up the phone several times on my husband and/or me once we requested our records be returned to us. Ironically, we had already scheduled an annual check up for our younger cat with Dr. Peggy, Dr. Peggy would make money on selling us the prescription cat food, and we had promised to euthanize our older cat at her office at the appropriate time. Our hearts were broken by her rude staff and their uncalled for harsh manner. We are suffering enough knowing that we are about to lose our 17-year-old baby and what we needed most was compassion and respect for our budget, especially in these rough economic times. Please note, after numerous polite and then ultimately forceful requests to get our cats medical records returned to us, Dr. Peggy FINALLY mailed our records back to us. The postage date on the envelope revealed that the records were never actually mailed out until we had been pushed to raise our voices on the phone. No one should be pushed to such extremes. Moral of story: (1) It is very difficult to transfer vets and one must be wary of financial exploitation via unnecessary tests and office visits and (2) GOOD customer service from veterinary staff is essential. Dr. Peggys staff desperately needs etiquette training!!! You CAN do better in Western Queens. Please do yourself a favor and dont waste your time at this vet.

Posted 06/18/09 | Report Abuse

Was this review helpful to you?

Ive been taking my cat to All Pets the past 7 years. Everyone there is so pet friendly. Dr. H is very knowledgeable and compassionate. She is extremely honest and will even refer you out if she doesnt not know the answer to something. They are very fairly priced. Dr. H is not out to get your money. I highly recommend.

The only flaw is that you usually wind up waiting a long time to see the vet.

Posted 01/12/09 | Report Abuse

Was this review helpful to you?

I have been taking my cats to Dr. Peggy for 4years and they're both healthy and fit. Once my wife took her cat to Dr. Peggy she won't even think of taking her anywhere else. Dr Peggy is very knowledgeable and extremely compassionate about the animals. If there's a question she cannot answer immediately, she will research and get back to you immediately. We don't trust our pets with anyone else.

Posted 08/20/08 | Report Abuse

Was this review helpful to you?

Very caring! A real health care service for your animal. In it for the love of animals.. you can tell!! Also Dr. H is knows her limits she will refer you out if she can't take care of it. Rare that u meet such a humble doctor... I wish this was my primary care dr!!!! She talks to you; calls u back right within a reasonable time period. the staff is very supportive ... real pet people! you feel like family when u are in there. (This is a real old sckool NY place.. love it or leave it. Can u dig it ... I knew that you could!) reasonable prices not a rip off!

Posted 08/06/08 | Report Abuse

Was this review helpful to you?

Dr. Hatzi and her staff at All Pets saved my dog's life. I brought my dog into Dr. Hatzi's office with an infection that was due to a surgery (performed by another vet) . Dr. Hatzi spent nearly a month treating my Daisy, in an effort to stop the infection. We were going in to the office up to twice a week and we always got expert, loving professional care from everyone in the office. It was obvious that all there were extremely concerned with the health and recovery of my dog. They also knew that my fiance and I were on a budget, and they literally gave us medicine for free, and cut care costs whenever possible.

Eventually, another surgery was needed. Unlike the previous bad surgery that caused us to seek out All Pets in the first place, the second surgery was excellently performed. My dog, after being sick and infected for a month due to the previous surgery, healed in a matter of days after the second surgery, performed at All Pets. Dr. Hatzi was able to provide me with a thorough understanding of what the previous vet had done wrong with their surgery, and what she had done to correct it. I now have an extremely fit, happy, healthy and energetic dog who - despite all those visits - still loves her vet. I cannot thank Dr. Hatzi and her staff enough, nor recommend them more highly!

Posted 01/21/08 | Report Abuse

Was this review helpful to you?

I have two cats and a dog. My cats have been going there for years and my dog was recently adopted so he just started. I once went to another vet because it was a free offer from a pet shop and it was horrible. It cost an arm and a leg and they did all these unnecessary tasks and charged me for the smallest things individually. What i thought was included in the exam wasn't. I went right back to All Pets and I'm so glad I did. The staff is 100% animal friendly. They're not just workers, but rather play a role in the whole "animal environment." The prices are very reasonable and the vet is very nice and helpful. Dr. Hadzidimitriou has never let me down. Very friendly people. Great with my animals. I moved away from their area but i pay the cab fare to take my animals to All Pets.

Posted 03/31/07 | Report Abuse

Was this review helpful to you?

I've tried several health care providers for my cats, and none met with my approval except for "All Pets"! Dr. "Hatzi" and her staff are professional, thorough and kind. Most important is my cats love them!

PROS: gentle, kind, professional
CONS: parking

Posted 08/03/06 | Report Abuse

Was this review helpful to you?

It was some time ago that I visited but the experience was so bad that it's worth noting. I even wrote to the Vet. Very rude & unprofessional office.

PROS: Clean space
CONS: Unprofessional Service

Posted 03/16/06 | Report Abuse

Was this review helpful to you?