All Pets Veterinary Care: Hatzidimitriou Peggy DVM

★★★★☆
  • 21-79 Steinway St, Long Island City, NY 11105 null

    Astoria, NY 11105

    Map & Directions
  • 718-956-7387

About All Pets Veterinary Care: Hatzidimitriou Peggy DVM

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Dr. Peggy and staff are all very good and caring. I trust them and my dog does too. Sometimes staff could be overworked but never rude!! We all have difficult days, dont we?
If for any reason she can not provide with a solution to my dog's health problem, she will send me to the right place and she follow it up from there. Teresa Argomedo

5
★★★★★

Dr. Peggy and staff are all very good and caring. I trust them and my dog does too. Sometimes staff could be overworked but never rude!! We all have difficult days, dont we?
If for any reason she can not provide with a solution to my dog's health problem, she will send me to the right place and she follow it up from there. Teresa Argomedo

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Overall I'm satisfied with the service my pet has received here, but the staff woman is rude and always on edge every time I come in, so much so that I've considered changing vets.

1
★★★☆☆

Overall I'm satisfied with the service my pet has received here, but the staff woman is rude and always on edge every time I come in, so much so that I've considered changing vets.

Pros: Affordable

Cons: Staff is rude every time I come in or call in

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DO NOT go to Dr. Peggy unless you can handle an extremely rude office management staff. The actual vet, Dr. Peggy, is qualified, caring, generous with her time, and thorough in her explanations, but you will ALWAYS have to deal with her often rude, self-righteous, argumentative, and unprofessional staff (e.g., Laura). My husband and I tried to transfer vets from Dr. Glasser to Dr. Peggy, because Dr. Glasser??s pay scale had become unaffordable. We were not willing to bring our older, dying cat in to see Dr. Peggy, because he had just been examined five months earlier by Dr. Glasser. After careful review of Dr. Glasser??s records that we had forwarded to Dr. Peggy, Dr. Peggy agreed that no further testing was needed at this time and she offered additional insight into Dr. Glasser??s examination. She suggested that we try a low-protein moist food for our cat, but after letting us sample a can, she suddenly said the only way she would prescribe the food is if we brought our older cat in for further testing. Talk about bait and switch!!! My husband and I have already spent $1500 this year on vet bills and special food for our ailing cat and as you can imagine, we don??t want our older cat to suffer any more needless testing as he hates visiting the vet. Dr. Peggy??s staff hung up the phone several times on my husband and/or me once we requested our records be returned to us. Ironically, we had already scheduled an annual check up for our younger cat with Dr. Peggy, Dr. Peggy would make money on selling us the prescription cat food, and we had promised to euthanize our older cat at her office at the appropriate time. Our hearts were broken by her rude staff and their uncalled for harsh manner. We are suffering enough knowing that we are about to lose our 17-year-old baby and what we needed most was compassion and respect for our budget, especially in these rough economic times. Please note, after numerous polite and then ultimately forceful requests to get our cats?? medical records returned to us, Dr. Peggy FINALLY mailed our records back to us. The postage date on the envelope revealed that the records were never actually mailed out until we had been pushed to raise our voices on the phone. No one should be pushed to such extremes. Moral of story: (1) It is very difficult to transfer vets and one must be wary of financial exploitation via unnecessary tests and office visits and (2) GOOD customer service from veterinary staff is essential. Dr. Peggy??s staff desperately needs etiquette training!!! You CAN do better in Western Queens. Please do yourself a favor and don??t waste your time at this vet.

1
★☆☆☆☆

DO NOT go to Dr. Peggy unless you can handle an extremely rude office management staff. The actual vet, Dr. Peggy, is qualified, caring, generous with her time, and thorough in her explanations, but you will ALWAYS have to deal with her often rude, self-righteous, argumentative, and unprofessional staff (e.g., Laura). My husband and I tried to transfer vets from Dr. Glasser to Dr. Peggy, because Dr. Glasser??s pay scale had become unaffordable. We were not willing to bring our older, dying cat in to see Dr. Peggy, because he had just been examined five months earlier by Dr. Glasser. After careful review of Dr. Glasser??s records that we had forwarded to Dr. Peggy, Dr. Peggy agreed that no further testing was needed at this time and she offered additional insight into Dr. Glasser??s examination. She suggested that we try a low-protein moist food for our cat, but after letting us sample a can, she suddenly said the only way she would prescribe the food is if we brought our older cat in for further testing. Talk about bait and switch!!! My husband and I have already spent $1500 this year on vet bills and special food for our ailing cat and as you can imagine, we don??t want our older cat to suffer any more needless testing as he hates visiting the vet. Dr. Peggy??s staff hung up the phone several times on my husband and/or me once we requested our records be returned to us. Ironically, we had already scheduled an annual check up for our younger cat with Dr. Peggy, Dr. Peggy would make money on selling us the prescription cat food, and we had promised to euthanize our older cat at her office at the appropriate time. Our hearts were broken by her rude staff and their uncalled for harsh manner. We are suffering enough knowing that we are about to lose our 17-year-old baby and what we needed most was compassion and respect for our budget, especially in these rough economic times. Please note, after numerous polite and then ultimately forceful requests to get our cats?? medical records returned to us, Dr. Peggy FINALLY mailed our records back to us. The postage date on the envelope revealed that the records were never actually mailed out until we had been pushed to raise our voices on the phone. No one should be pushed to such extremes. Moral of story: (1) It is very difficult to transfer vets and one must be wary of financial exploitation via unnecessary tests and office visits and (2) GOOD customer service from veterinary staff is essential. Dr. Peggy??s staff desperately needs etiquette training!!! You CAN do better in Western Queens. Please do yourself a favor and don??t waste your time at this vet.

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DO NOT go to Dr. Peggy unless you can handle an extremely rude office management staff. The actual vet, Dr. Peggy, is qualified, caring, generous with her time, and thorough in her explanations, but you will ALWAYS have to deal with her often rude, self-righteous, argumentative, and unprofessional staff (e.g., Laura). My husband and I tried to transfer vets from Dr. Glasser to Dr. Peggy, because Dr. Glasser??s pay scale had become unaffordable. We were not willing to bring our older, dying cat in to see Dr. Peggy, because he had just been examined five months earlier by Dr. Glasser. After careful review of Dr. Glasser??s records that we had forwarded to Dr. Peggy, Dr. Peggy agreed that no further testing was needed at this time and she offered additional insight into Dr. Glasser??s examination. She suggested that we try a low-protein moist food for our cat, but after letting us sample a can, she suddenly said the only way she would prescribe the food is if we brought our older cat in for further testing. Talk about bait and switch!!! My husband and I have already spent $1500 this year on vet bills and special food for our ailing cat and as you can imagine, we don??t want our older cat to suffer any more needless testing as he hates visiting the vet. Dr. Peggy??s staff hung up the phone several times on my husband and/or me once we requested our records be returned to us. Ironically, we had already scheduled an annual check up for our younger cat with Dr. Peggy, Dr. Peggy would make money on selling us the prescription cat food, and we had promised to euthanize our older cat at her office at the appropriate time. Our hearts were broken by her rude staff and their uncalled for harsh manner. We are suffering enough knowing that we are about to lose our 17-year-old baby and what we needed most was compassion and respect for our budget, especially in these rough economic times. Please note, after numerous polite and then ultimately forceful requests to get our cats?? medical records returned to us, Dr. Peggy FINALLY mailed our records back to us. The postage date on the envelope revealed that the records were never actually mailed out until we had been pushed to raise our voices on the phone. No one should be pushed to such extremes. Moral of story: (1) It is very difficult to transfer vets and one must be wary of financial exploitation via unnecessary tests and office visits and (2) GOOD customer service from veterinary staff is essential. Dr. Peggy??s staff desperately needs etiquette training!!! You CAN do better in Western Queens?please do yourself a favor and don??t waste your time at this vet.

0
★☆☆☆☆

DO NOT go to Dr. Peggy unless you can handle an extremely rude office management staff. The actual vet, Dr. Peggy, is qualified, caring, generous with her time, and thorough in her explanations, but you will ALWAYS have to deal with her often rude, self-righteous, argumentative, and unprofessional staff (e.g., Laura). My husband and I tried to transfer vets from Dr. Glasser to Dr. Peggy, because Dr. Glasser??s pay scale had become unaffordable. We were not willing to bring our older, dying cat in to see Dr. Peggy, because he had just been examined five months earlier by Dr. Glasser. After careful review of Dr. Glasser??s records that we had forwarded to Dr. Peggy, Dr. Peggy agreed that no further testing was needed at this time and she offered additional insight into Dr. Glasser??s examination. She suggested that we try a low-protein moist food for our cat, but after letting us sample a can, she suddenly said the only way she would prescribe the food is if we brought our older cat in for further testing. Talk about bait and switch!!! My husband and I have already spent $1500 this year on vet bills and special food for our ailing cat and as you can imagine, we don??t want our older cat to suffer any more needless testing as he hates visiting the vet. Dr. Peggy??s staff hung up the phone several times on my husband and/or me once we requested our records be returned to us. Ironically, we had already scheduled an annual check up for our younger cat with Dr. Peggy, Dr. Peggy would make money on selling us the prescription cat food, and we had promised to euthanize our older cat at her office at the appropriate time. Our hearts were broken by her rude staff and their uncalled for harsh manner. We are suffering enough knowing that we are about to lose our 17-year-old baby and what we needed most was compassion and respect for our budget, especially in these rough economic times. Please note, after numerous polite and then ultimately forceful requests to get our cats?? medical records returned to us, Dr. Peggy FINALLY mailed our records back to us. The postage date on the envelope revealed that the records were never actually mailed out until we had been pushed to raise our voices on the phone. No one should be pushed to such extremes. Moral of story: (1) It is very difficult to transfer vets and one must be wary of financial exploitation via unnecessary tests and office visits and (2) GOOD customer service from veterinary staff is essential. Dr. Peggy??s staff desperately needs etiquette training!!! You CAN do better in Western Queens?please do yourself a favor and don??t waste your time at this vet.

Pros: Decent vet, but bad staff

Cons: Office staff is downright abusive

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Today I took my cat to ALL PETS VETRINARY CARE and discovered the best vet clinic I have ever been to.
Both the doctor and her staff were friendly, kind and has paid full attention to all my questions and concerns. The doctor was very through, knowledgeable and explained every detail in the examination and treatment phase, taking into account previous use of medications and my cats diet that were not ideal. They also talked and pet my cat, Poka, all through the process, which made him (and me) calmer. The doctor and her assistant were not at all forceful or in a rush like other vets I've seen.
I highly recommend their great and highly affordable services to anyone who has a pet.

2
★★★★★

Today I took my cat to ALL PETS VETRINARY CARE and discovered the best vet clinic I have ever been to.
Both the doctor and her staff were friendly, kind and has paid full attention to all my questions and concerns. The doctor was very through, knowledgeable and explained every detail in the examination and treatment phase, taking into account previous use of medications and my cats diet that were not ideal. They also talked and pet my cat, Poka, all through the process, which made him (and me) calmer. The doctor and her assistant were not at all forceful or in a rush like other vets I've seen.
I highly recommend their great and highly affordable services to anyone who has a pet.

Pros: great and highly affordable services

Cons: non

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Ive been taking my cat to All Pets the past 7 years. Everyone there is so pet friendly. Dr. H is very knowledgeable and compassionate. She is extremely honest and will even refer you out if she doesnt not know the answer to something. They are very fairly priced. Dr. H is not out to get your money. I highly recommend.

The only flaw is that you usually wind up waiting a long time to see the vet.

5
★★★★★

Ive been taking my cat to All Pets the past 7 years. Everyone there is so pet friendly. Dr. H is very knowledgeable and compassionate. She is extremely honest and will even refer you out if she doesnt not know the answer to something. They are very fairly priced. Dr. H is not out to get your money. I highly recommend.

The only flaw is that you usually wind up waiting a long time to see the vet.

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Wow...I have to say basically the same things as everyone else has said. Dr. Hatzi is GREAT. She is a wonderful vet. Its really sad that so many vets out there will actually take advantage of a pet owner who loves her animal...with unnecessary tests and medications. :( This is NOT the case with this clinic. One word of advice, though- the office staff is not the friendliest. Sometimes, they have come very, very close to actually being rude on the phone. However, this is NOT the case when you are actually in the office. Actually, quite the opposite. This has left me scratching my head on more than one occasion. Either way, these guys are well recommended..also pretty reasonably priced as well.

2
★★★★★

Wow...I have to say basically the same things as everyone else has said. Dr. Hatzi is GREAT. She is a wonderful vet. Its really sad that so many vets out there will actually take advantage of a pet owner who loves her animal...with unnecessary tests and medications. :( This is NOT the case with this clinic. One word of advice, though- the office staff is not the friendliest. Sometimes, they have come very, very close to actually being rude on the phone. However, this is NOT the case when you are actually in the office. Actually, quite the opposite. This has left me scratching my head on more than one occasion. Either way, these guys are well recommended..also pretty reasonably priced as well.

Pros: Vet is great. Wonderful and very caring. Called me at home to give me test results on more than one occasion when she knew that I was worried. Also very reasonaly priced.

Cons: Office staff that is sometimes not pleasant over the phone.

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THIS IS MY KINDA PLACE! Like many animal owners, I take better care of them, than of myself. I moved to Astoria and started searching for a good, caring vet. Turns out, she's 5 blocks from my apt! THIS IS NOT THE PLACE FOR YOU IF IT'S ALL ABOUT YOU, THE OWNER. Dr. Hatzidimitriou ("Dr Hatzi") is all about the animals....she's calm, caring, focused, thoughtful and thorough. She'll look for creative solutions if you've got a picky eater, medicine taker, whatever. You get the truth, kindly delivered, and the realistic options (my mom cat had breast cancer - and has recovered fully). The staff is excellent - again, it's all about the animals - some may seem a bit brusque at first, but they are all marshmallows really....just go with the flow...again, your pet comes first here. This is a busy neighborhood practice, and it is a doc's office, so a wait is inevitable -- just remember, when it's your turn, you and your pet won't be rushed through...a very very good thing. Prices are very reasonable, care is excellent...just ask my Senna & Avery.

2
★★★★★

THIS IS MY KINDA PLACE! Like many animal owners, I take better care of them, than of myself. I moved to Astoria and started searching for a good, caring vet. Turns out, she's 5 blocks from my apt! THIS IS NOT THE PLACE FOR YOU IF IT'S ALL ABOUT YOU, THE OWNER. Dr. Hatzidimitriou ("Dr Hatzi") is all about the animals....she's calm, caring, focused, thoughtful and thorough. She'll look for creative solutions if you've got a picky eater, medicine taker, whatever. You get the truth, kindly delivered, and the realistic options (my mom cat had breast cancer - and has recovered fully). The staff is excellent - again, it's all about the animals - some may seem a bit brusque at first, but they are all marshmallows really....just go with the flow...again, your pet comes first here. This is a busy neighborhood practice, and it is a doc's office, so a wait is inevitable -- just remember, when it's your turn, you and your pet won't be rushed through...a very very good thing. Prices are very reasonable, care is excellent...just ask my Senna & Avery.

Pros: thorough, caring, no pressure, reasonable prices, convenient

Cons: maybe a couple magazines to read while waiting?

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I have been taking my cats to Dr. Peggy for 4years and they're both healthy and fit. Once my wife took her cat to Dr. Peggy she won't even think of taking her anywhere else. Dr Peggy is very knowledgeable and extremely compassionate about the animals. If there's a question she cannot answer immediately, she will research and get back to you immediately. We don't trust our pets with anyone else.

5
★★★★★

I have been taking my cats to Dr. Peggy for 4years and they're both healthy and fit. Once my wife took her cat to Dr. Peggy she won't even think of taking her anywhere else. Dr Peggy is very knowledgeable and extremely compassionate about the animals. If there's a question she cannot answer immediately, she will research and get back to you immediately. We don't trust our pets with anyone else.

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Very caring! A real health care service for your animal. In it for the love of animals.. you can tell!! Also Dr. H knows her limits she will refer you out if she can't take care of it. Rare that u meet such a humble doctor... I wish this was my primary care dr!!!! She talks to you; calls u back right within a reasonable time period. the staff is very supportive ... real pet people! you feel like family when u are in there. (This is a real old sckool NY place.. love it or leave it. Can u dig it ... I knew that you could!) reasonable prices not a rip off!

5
★★★★★

Very caring! A real health care service for your animal. In it for the love of animals.. you can tell!! Also Dr. H knows her limits she will refer you out if she can't take care of it. Rare that u meet such a humble doctor... I wish this was my primary care dr!!!! She talks to you; calls u back right within a reasonable time period. the staff is very supportive ... real pet people! you feel like family when u are in there. (This is a real old sckool NY place.. love it or leave it. Can u dig it ... I knew that you could!) reasonable prices not a rip off!

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I brought my cat in for the first time when she was sick and could not have asked for a better experience. Dr. Hatzi was thorough but gentle- and all around just excellent. I thought the office staff was really great (I don't know why people have negative things to say about Lisa, I thought she was kind to my pet and personable and professional with me.) I just moved to the area and was really worried about getting a new Vet- but I'm completely satisfied and can't imagine anyone better!

2
★★★★★

I brought my cat in for the first time when she was sick and could not have asked for a better experience. Dr. Hatzi was thorough but gentle- and all around just excellent. I thought the office staff was really great (I don't know why people have negative things to say about Lisa, I thought she was kind to my pet and personable and professional with me.) I just moved to the area and was really worried about getting a new Vet- but I'm completely satisfied and can't imagine anyone better!

Pros: WONDERFUL vet, great staff, inexpensive

Cons: don't have one...

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My dog is 3 years old now and I've taken her to Dr. Hatzidimitriou since her first puppy check-up. With only a couple of minor hiccups in all of that time, I would recommend All Pets to anyone in the Astoria area.

The staff has always been very professional and courteous to both me and my dog, and it is obvious that every single person in that office cares for the animals they treat.

I did feel Dr. Hatzidimitriou made one mistake in the past 3 years - she wouldn't let us get our dog spayed at the usual time (6 mos.) because she is small for her breed and Dr. Hatzidimitriou did not believe she was developed enough until she was 8 or 9 months old. When we finally scheduled the surgery, our dog went into heat 3 days before, so we had to wait another 3 months. As frustrating as this was, I would always prefer for our vet to err on the side of caution when it comes to a surgical matter. Additionally, she needed some puppy teeth removed during the surgery, and they were not removed completely so she had to go back in a month or two later. But this was a surgical error, not that of Dr. Hatzi, who she saw regularly for check ups.

On weekends they are very busy and they are not open very late on week nights. I was always early or on time for my Saturday appointments, but often needed to wait about an hour before I could be seen because they were always running late - I recommend taking the earliest Saturday appointments you can get to help minimize this.

Additionally, I have overheard Dr. Hatzi with other patients in the examining room and she can come off as a bit crticial or use a preachy tone with owners at times. I never experienced this with her personally, but I think she was just opinionated if she felt an owner might not be doing the right things for their pet and wanted to give the best advice possible - this can be frustrating to some, but again I think shows that she cares very much for the animals.

2
★★★★☆

My dog is 3 years old now and I've taken her to Dr. Hatzidimitriou since her first puppy check-up. With only a couple of minor hiccups in all of that time, I would recommend All Pets to anyone in the Astoria area.

The staff has always been very professional and courteous to both me and my dog, and it is obvious that every single person in that office cares for the animals they treat.

I did feel Dr. Hatzidimitriou made one mistake in the past 3 years - she wouldn't let us get our dog spayed at the usual time (6 mos.) because she is small for her breed and Dr. Hatzidimitriou did not believe she was developed enough until she was 8 or 9 months old. When we finally scheduled the surgery, our dog went into heat 3 days before, so we had to wait another 3 months. As frustrating as this was, I would always prefer for our vet to err on the side of caution when it comes to a surgical matter. Additionally, she needed some puppy teeth removed during the surgery, and they were not removed completely so she had to go back in a month or two later. But this was a surgical error, not that of Dr. Hatzi, who she saw regularly for check ups.

On weekends they are very busy and they are not open very late on week nights. I was always early or on time for my Saturday appointments, but often needed to wait about an hour before I could be seen because they were always running late - I recommend taking the earliest Saturday appointments you can get to help minimize this.

Additionally, I have overheard Dr. Hatzi with other patients in the examining room and she can come off as a bit crticial or use a preachy tone with owners at times. I never experienced this with her personally, but I think she was just opinionated if she felt an owner might not be doing the right things for their pet and wanted to give the best advice possible - this can be frustrating to some, but again I think shows that she cares very much for the animals.

Pros: Caring staff, Friendly Service, knowledgeable treatment

Cons: long waits on Saturdays, limited hours after work

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Dr. Hatzi and her staff at All Pets saved my dog's life. I brought my dog into Dr. Hatzi's office with an infection that was due to a surgery (performed by another vet) . Dr. Hatzi spent nearly a month treating my Daisy, in an effort to stop the infection. We were going in to the office up to twice a week and we always got expert, loving professional care from everyone in the office. It was obvious that all there were extremely concerned with the health and recovery of my dog. They also knew that my fiance and I were on a budget, and they literally gave us medicine for free, and cut care costs whenever possible.

Eventually, another surgery was needed. Unlike the previous bad surgery that caused us to seek out All Pets in the first place, the second surgery was excellently performed. My dog, after being sick and infected for a month due to the previous surgery, healed in a matter of days after the second surgery, performed at All Pets. Dr. Hatzi was able to provide me with a thorough understanding of what the previous vet had done wrong with their surgery, and what she had done to correct it. I now have an extremely fit, happy, healthy and energetic dog who - despite all those visits - still loves her vet. I cannot thank Dr. Hatzi and her staff enough, nor recommend them more highly!

5
★★★★★

Dr. Hatzi and her staff at All Pets saved my dog's life. I brought my dog into Dr. Hatzi's office with an infection that was due to a surgery (performed by another vet) . Dr. Hatzi spent nearly a month treating my Daisy, in an effort to stop the infection. We were going in to the office up to twice a week and we always got expert, loving professional care from everyone in the office. It was obvious that all there were extremely concerned with the health and recovery of my dog. They also knew that my fiance and I were on a budget, and they literally gave us medicine for free, and cut care costs whenever possible.

Eventually, another surgery was needed. Unlike the previous bad surgery that caused us to seek out All Pets in the first place, the second surgery was excellently performed. My dog, after being sick and infected for a month due to the previous surgery, healed in a matter of days after the second surgery, performed at All Pets. Dr. Hatzi was able to provide me with a thorough understanding of what the previous vet had done wrong with their surgery, and what she had done to correct it. I now have an extremely fit, happy, healthy and energetic dog who - despite all those visits - still loves her vet. I cannot thank Dr. Hatzi and her staff enough, nor recommend them more highly!

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Dr. Hatzi and her staff at All Pets saved my dog's life. I brought my dog into Dr. Hatzi's office with an infection that was due to a surgery (performed by another vet) . Dr. Hatzi spent nearly a month treating my Daisy, in an effort to stop the infection. We were going in to the office up to twice a week and we always got expert, loving professional care from everyone in the office. It was obvious that all there were extremely concerned with the health and recovery of my dog. They also knew that my fiance and I were on a budget, and they literally gave us medicine for free, and cut care costs whenever possible.

Eventually, another surgery was needed. Unlike the previous bad surgery that caused us to seek out All Pets in the first place, the second surgery was excellently performed. My dog, after being sick and infected for a month due to the previous surgery, healed in a matter of days after the second surgery, performed at All Pets. Dr. Hatzi was able to provide me with a thorough understanding of what the previous vet had done wrong with their surgery, and what she had done to correct it. I now have an extremely fit, happy, healthy and energetic dog who - despite all those visits - still loves her vet. I cannot thank Dr. Hatzi and her staff enough, nor recommend them more highly!

2
★★★★★

Dr. Hatzi and her staff at All Pets saved my dog's life. I brought my dog into Dr. Hatzi's office with an infection that was due to a surgery (performed by another vet) . Dr. Hatzi spent nearly a month treating my Daisy, in an effort to stop the infection. We were going in to the office up to twice a week and we always got expert, loving professional care from everyone in the office. It was obvious that all there were extremely concerned with the health and recovery of my dog. They also knew that my fiance and I were on a budget, and they literally gave us medicine for free, and cut care costs whenever possible.

Eventually, another surgery was needed. Unlike the previous bad surgery that caused us to seek out All Pets in the first place, the second surgery was excellently performed. My dog, after being sick and infected for a month due to the previous surgery, healed in a matter of days after the second surgery, performed at All Pets. Dr. Hatzi was able to provide me with a thorough understanding of what the previous vet had done wrong with their surgery, and what she had done to correct it. I now have an extremely fit, happy, healthy and energetic dog who - despite all those visits - still loves her vet. I cannot thank Dr. Hatzi and her staff enough, nor recommend them more highly!

Pros: Caring, Knowledgeable Vet, Helpful, Caring Staff

Cons: Street Parking

.

Dr Hatzi is a great vet I had to put my cat my buddy of 16yrs to sleep she was very good to him and me,
I was very broken up over him and she was kind to me, then i bring her a very sick kitten and she got him healthy, Now the bad news, the office staff is the worse staff i had ever met, Rude argumentative
bitchy and out and out disrespectful. I spent a lot of money in that office I don't feel anyone has the right to treat people the way I was treated in that office, Dr Hatiz needs to visit her office and clean it out before Lisa and the other staff members do it for her, at this writing i;m not very sure I will go back

1
★★★☆☆

Dr Hatzi is a great vet I had to put my cat my buddy of 16yrs to sleep she was very good to him and me,
I was very broken up over him and she was kind to me, then i bring her a very sick kitten and she got him healthy, Now the bad news, the office staff is the worse staff i had ever met, Rude argumentative
bitchy and out and out disrespectful. I spent a lot of money in that office I don't feel anyone has the right to treat people the way I was treated in that office, Dr Hatiz needs to visit her office and clean it out before Lisa and the other staff members do it for her, at this writing i;m not very sure I will go back

Pros: Great Vet

Cons: Lisa needs a muzzle

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I've brought my cat in several times and Dr. Hatzi has always been wonderful. My pet is a "caution" cat, meaning she is a complete nightmare when it comes to the vet (they have to wear gloves, etc) but Dr. Hatzi and her staff have always treated her and ME with respect and treated her not as a problematic animal, but a pet who has a difficult time with being examined and requires extra attention. It's true that sometimes her staff is not really great at the front desk or on the phone -- I attribute this to the fact that they are primarily vet assistants and are wonders in the exam room, just maybe not so much in the reception area. If you can get past this, you can expect excellent animal care. And at an affordable price. I would have given 5 stars if not for the sometimes prickly front desk service.

2
★★★★☆

I've brought my cat in several times and Dr. Hatzi has always been wonderful. My pet is a "caution" cat, meaning she is a complete nightmare when it comes to the vet (they have to wear gloves, etc) but Dr. Hatzi and her staff have always treated her and ME with respect and treated her not as a problematic animal, but a pet who has a difficult time with being examined and requires extra attention. It's true that sometimes her staff is not really great at the front desk or on the phone -- I attribute this to the fact that they are primarily vet assistants and are wonders in the exam room, just maybe not so much in the reception area. If you can get past this, you can expect excellent animal care. And at an affordable price. I would have given 5 stars if not for the sometimes prickly front desk service.

Pros: Fantastic vet, wonderful exam room experience, affordable.

Cons: Receptionist is rude at times, ambience is mediocre at best.

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I have been taking my dog to Dr H for a while now. The reason for that is, she is an amazing vet, very trustworthy. Although like the rest of the reviews --- I can not understand why there is a certain staff member still working there. I would give her name if I knew it !!!! She has been there for as long as I have been taking my dog. I have gotten into multiple arguments over the phone with her. Her attitude is even more disgusting in person. I haven't and will never let her handle my dog.

The reason i put up with her is of course Dr H. I would rather my dog get the best care by an amazing vet with a bitchy staff member, then a phony staff with a doc that is trying to give me a run for my money or giving my dog unnecessary shots that causes future damage. Like at Triple a on 21st Ave in Astoria queens. Or the animal clinic which is by the same owner on Steinway and 30something ave. Do not take your pet to these two clinics!!!!!!!!!!!!!!!!!!!! Basically please do your best research to take your loved one the a vet that will not harm your pet. There is plenty of them out there I know from experience.

1
★★★☆☆

I have been taking my dog to Dr H for a while now. The reason for that is, she is an amazing vet, very trustworthy. Although like the rest of the reviews --- I can not understand why there is a certain staff member still working there. I would give her name if I knew it !!!! She has been there for as long as I have been taking my dog. I have gotten into multiple arguments over the phone with her. Her attitude is even more disgusting in person. I haven't and will never let her handle my dog.

The reason i put up with her is of course Dr H. I would rather my dog get the best care by an amazing vet with a bitchy staff member, then a phony staff with a doc that is trying to give me a run for my money or giving my dog unnecessary shots that causes future damage. Like at Triple a on 21st Ave in Astoria queens. Or the animal clinic which is by the same owner on Steinway and 30something ave. Do not take your pet to these two clinics!!!!!!!!!!!!!!!!!!!! Basically please do your best research to take your loved one the a vet that will not harm your pet. There is plenty of them out there I know from experience.

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I have two cats and a dog. My cats have been going there for years and my dog was recently adopted so he just started. I once went to another vet because it was a free offer from a pet shop and it was horrible. It cost an arm and a leg and they did all these unnecessary tasks and charged me for the smallest things individually. What i thought was included in the exam wasn't. I went right back to All Pets and I'm so glad I did. The staff is 100% animal friendly. They're not just workers, but rather play a role in the whole "animal environment." The prices are very reasonable and the vet is very nice and helpful. Dr. Hadzidimitriou has never let me down. Very friendly people. Great with my animals. I moved away from their area but i pay the cab fare to take my animals to All Pets.

5
★★★★★

I have two cats and a dog. My cats have been going there for years and my dog was recently adopted so he just started. I once went to another vet because it was a free offer from a pet shop and it was horrible. It cost an arm and a leg and they did all these unnecessary tasks and charged me for the smallest things individually. What i thought was included in the exam wasn't. I went right back to All Pets and I'm so glad I did. The staff is 100% animal friendly. They're not just workers, but rather play a role in the whole "animal environment." The prices are very reasonable and the vet is very nice and helpful. Dr. Hadzidimitriou has never let me down. Very friendly people. Great with my animals. I moved away from their area but i pay the cab fare to take my animals to All Pets.

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I've tried several health care providers for my cats, and none met with my approval except for "All Pets"! Dr. "Hatzi" and her staff are professional, thorough and kind. Most important is my cats love them!

PROS: gentle, kind, professional
CONS: parking

5
★★★★★

I've tried several health care providers for my cats, and none met with my approval except for "All Pets"! Dr. "Hatzi" and her staff are professional, thorough and kind. Most important is my cats love them!

PROS: gentle, kind, professional
CONS: parking

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It seems the common complaint in these reviews is about the office staff- I have found them to be rather brusque over the phone but pretty accomodating and polite at the office. I appreciate the gentle and respectful way they handle my pet in the exam room. They never pick her up by the scruff of the neck- a practice I find totally innapropriate for a full grown animal yet many vets do it anyway. Dr. Hatzi herself seems really on top of her game and is always easy to deal with. She is responsive to questions and very informative. While vet visits are never cheap I find the staff at All Pets to be less concerned about money than an animals well being. The only problem I have is that there is often a long wait- but this is because they are very attentive to emergency walk-ins.

2
★★★★★

It seems the common complaint in these reviews is about the office staff- I have found them to be rather brusque over the phone but pretty accomodating and polite at the office. I appreciate the gentle and respectful way they handle my pet in the exam room. They never pick her up by the scruff of the neck- a practice I find totally innapropriate for a full grown animal yet many vets do it anyway. Dr. Hatzi herself seems really on top of her game and is always easy to deal with. She is responsive to questions and very informative. While vet visits are never cheap I find the staff at All Pets to be less concerned about money than an animals well being. The only problem I have is that there is often a long wait- but this is because they are very attentive to emergency walk-ins.

Pros: gentle handling, saturday hours

Cons: long wait

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GREAT vet, and although assistant was also great with animals, TERRIBLE with people - uncaring and not listening, unecessarily rude.

1
★★☆☆☆

GREAT vet, and although assistant was also great with animals, TERRIBLE with people - uncaring and not listening, unecessarily rude.

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It was some time ago that I visited but the experience was so bad that it's worth noting. I even wrote to the Vet. Very rude & unprofessional office.

PROS: Clean space
CONS: Unprofessional Service

2
★★☆☆☆

It was some time ago that I visited but the experience was so bad that it's worth noting. I even wrote to the Vet. Very rude & unprofessional office.

PROS: Clean space
CONS: Unprofessional Service

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Dr. H is great, if you can get by the super-rude office staff! They are totally unreliable and could give a flying you-know-what if your pet is dying.

0
★☆☆☆☆

Dr. H is great, if you can get by the super-rude office staff! They are totally unreliable and could give a flying you-know-what if your pet is dying.

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Dr. Hatzi is a great vet, when my cat was very ill, she showed great compassion even in his dying. She is a very caring women and I highly recommend anyone to take their pets there.

2
★★★★★

Dr. Hatzi is a great vet, when my cat was very ill, she showed great compassion even in his dying. She is a very caring women and I highly recommend anyone to take their pets there.

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Dr. Hatzi is by far the best vet I know. She is equally skilled in assisting both animals and their owners. When one of my cats needed to be put to sleep she offered my cat the best care possible. She was also with my family throughout this decision offering sound advice and emotional support. She made this very difficult choice as comfortable as it could be; for this I am eternally grateful. She has shown the same care, compassion, and ability with my families other pets. My only recommendation is that if you decide to visit Dr. Hatzi request the first appointment in the morning. This reduces how much time you may need to wait.

2
★★★★★

Dr. Hatzi is by far the best vet I know. She is equally skilled in assisting both animals and their owners. When one of my cats needed to be put to sleep she offered my cat the best care possible. She was also with my family throughout this decision offering sound advice and emotional support. She made this very difficult choice as comfortable as it could be; for this I am eternally grateful. She has shown the same care, compassion, and ability with my families other pets. My only recommendation is that if you decide to visit Dr. Hatzi request the first appointment in the morning. This reduces how much time you may need to wait.

Pros: pet & human friendly, compassionate, sound care and dx

 

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