All City Glass & Mirror

★☆☆☆☆
  • 1964 Utica Ave Ste 1

    Brooklyn, NY 11234

    Map & Directions
  • 718-444-7400

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I had an appointment with All City Glass & Mirror for a Friday afternoon between 1:00 and 3:00pm. I left work early and they never showed. I called and was told I would be called back. They didn't call back. I missed a call on Saturday and when I checked the message it was All City calling to see if I was around. I wasn't, but when I called back they made me feel as if I was at fault for not being available. I found this somewhat funny since never was there any mention of them coming/working on Saturday. I rescheduled for the following week, today - Thursday 8/19/10. I left work early AGAIN and AGAIN they never showed. This time I was told I could set something up for Saturday, but couldn't be given a guarantee they'd show. I explained that since I was already left in the lurch TWICE I should be the first appointment. That was met with nothing but contempt. For all I know this company could be the best company in all of NYC, but do you really want to be treated like I was treated just to find out? This company doesn't know how to treat the customer so you'd probably be much better off using someone else.

1
★☆☆☆☆

I had an appointment with All City Glass & Mirror for a Friday afternoon between 1:00 and 3:00pm. I left work early and they never showed. I called and was told I would be called back. They didn't call back. I missed a call on Saturday and when I checked the message it was All City calling to see if I was around. I wasn't, but when I called back they made me feel as if I was at fault for not being available. I found this somewhat funny since never was there any mention of them coming/working on Saturday. I rescheduled for the following week, today - Thursday 8/19/10. I left work early AGAIN and AGAIN they never showed. This time I was told I could set something up for Saturday, but couldn't be given a guarantee they'd show. I explained that since I was already left in the lurch TWICE I should be the first appointment. That was met with nothing but contempt. For all I know this company could be the best company in all of NYC, but do you really want to be treated like I was treated just to find out? This company doesn't know how to treat the customer so you'd probably be much better off using someone else.

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Message from All City Glass & Mirror

All City Glass & Mirror are your number one choice when it comes to residential and commercial glass, mirror and windows. From fabrication to removal, we provide everything in between. Our specialists can assist you when it comes to design, installation, repair or replacements. We specialize in commercial glass storefront service, shower enclosure installations, custom mirrors and window replacements.

More about All City Glass & Mirror

Storefront glass installations, shower enclosure installation, glass repair, mirror repair, ceiling and wall mirroring, custom mirrors

 

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