Animal Clinic of L.I.C.

★★★★☆
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  • 3201 36TH Ave

    Long Island City, NY 11106

    Map & Directions
  • 347-642-7460

Pets & Animals

Pets & Animals
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4.0 11
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just moved from Manhattan and looking for a vet.someone told me about the Animal Clinic of LIC.checked it out/HORRIBLE!!
place was smelly and dirty..and the cages were dirty..staff were unprofessional..were just sitting,talking and one of the receptionists was on a llong personal call(while I was there) ..was told not a place to BOARD your dogs as they don't WALK them..and the staff don't really tend to the sick animals/ and the worst thing , I also heard that the owner of the clinic is not always around.. how can you run a business or care to the sick animals if she's not always around!!
Thank God, I checked the place before I took my dogs there!!

1
★☆☆☆☆

just moved from Manhattan and looking for a vet.someone told me about the Animal Clinic of LIC.checked it out/HORRIBLE!!
place was smelly and dirty..and the cages were dirty..staff were unprofessional..were just sitting,talking and one of the receptionists was on a llong personal call(while I was there) ..was told not a place to BOARD your dogs as they don't WALK them..and the staff don't really tend to the sick animals/ and the worst thing , I also heard that the owner of the clinic is not always around.. how can you run a business or care to the sick animals if she's not always around!!
Thank God, I checked the place before I took my dogs there!!

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Just the worst vet experience I've ever had. My cat, who is a 13 1/2 year old "little old man", has been to two other vets before in his lifetime - one (Trylon, when we lived out in Forest Hills) for 10 years straight. At both places, every time, he was as good as gold. I moved to Astoria, and not knowing where else to take him, I took him here, since it was close and recommended. Big mistake! My first impression when I walked in was that the place was filthy, and stunk like it hadn't been cleaned in ages. I get him in with the vet, and he was really scared. But animals are very intuitive, so I'm wondering if he sensed something was off. And the second I got him out of there and got him home? He calmed right down.

Against my better judgement, I let them treat him. Two of the three vets there were absolutely terrified of him, and behaved as such, which didn't instill my confidence. Now, I know he was scared, but you'd think a professional vet's office would know how to handle an elderly, frightented house cat.

When they brought him out to me, all the nurses and the other vet said to me was what a bad cat he was, how horribly he misbehaved, how they didn't like him. Is that anything to say to a pet owner, whether or not it's true? Like my cat was the only pet there who was ever scared.

Turns out that also, while they had him back there in his cage, they let him get out, and had to chase him around the office to get him back in again.

I'm in the process of finding a new vet, because he was so scared and they were just so mean to him, so I went to get his records from ACoLIC. They would only give me copies, but since they don't have a copier, they were feeding the pages through the fax machine to make copies. Except the genius at the front desk *didn't unstaple the pages*, so they all kept trying to force through the fax machine in one big clump! And he did it about three times before I finally said, "You still have the staple in! Take the staple out and put them in one at a time!" And while I was there, there was another pet owner picking up her mother's cat. They gave the cat shots that had been unauthorized and expected her to pay for them, and they didn't clean the cat's teeth like they were supposed to - she was ready to pay for a very expensive teeth cleaning, only to find out just before she handed her credit card over that it hadn't been done. They just really don't have it together, they're horribly unprofessional, and I'll happily take my cat to a different vet.

EDIT - February 7, 2009. I'd like to add one more thing that I just found out about this horribly negligent animal clinic! I just took my cat to the new vet I've found (if you want a GREAT vet, go to Steinway Animal Hospital at 25th & Steinway St. Dr. Tadros is excellent!). When they ran his bloodwork and looked over his old records from ACoLIC, it turns out that two years ago, ACoLIC had diagnosed him as having elevated liver levels - and they never told me! I don't know how to read a medical chart, or what normal levels are, so it was up to Dr. Gappas to tell me, and she didn't! Nor did she prescribe any medication for him! This means my cat could have been getting treatment for *the past two years* for a liver ailment, and she never told me! He's going to be okay, the new vet prescribed the medication and food that will bring his liver levels up to normal, but to think he's been sick for two years, and that idiot could have told me in 2007 that he needed this treatment! Do NOT take your pets here!

1
★☆☆☆☆

Just the worst vet experience I've ever had. My cat, who is a 13 1/2 year old "little old man", has been to two other vets before in his lifetime - one (Trylon, when we lived out in Forest Hills) for 10 years straight. At both places, every time, he was as good as gold. I moved to Astoria, and not knowing where else to take him, I took him here, since it was close and recommended. Big mistake! My first impression when I walked in was that the place was filthy, and stunk like it hadn't been cleaned in ages. I get him in with the vet, and he was really scared. But animals are very intuitive, so I'm wondering if he sensed something was off. And the second I got him out of there and got him home? He calmed right down.

Against my better judgement, I let them treat him. Two of the three vets there were absolutely terrified of him, and behaved as such, which didn't instill my confidence. Now, I know he was scared, but you'd think a professional vet's office would know how to handle an elderly, frightented house cat.

When they brought him out to me, all the nurses and the other vet said to me was what a bad cat he was, how horribly he misbehaved, how they didn't like him. Is that anything to say to a pet owner, whether or not it's true? Like my cat was the only pet there who was ever scared.

Turns out that also, while they had him back there in his cage, they let him get out, and had to chase him around the office to get him back in again.

I'm in the process of finding a new vet, because he was so scared and they were just so mean to him, so I went to get his records from ACoLIC. They would only give me copies, but since they don't have a copier, they were feeding the pages through the fax machine to make copies. Except the genius at the front desk *didn't unstaple the pages*, so they all kept trying to force through the fax machine in one big clump! And he did it about three times before I finally said, "You still have the staple in! Take the staple out and put them in one at a time!" And while I was there, there was another pet owner picking up her mother's cat. They gave the cat shots that had been unauthorized and expected her to pay for them, and they didn't clean the cat's teeth like they were supposed to - she was ready to pay for a very expensive teeth cleaning, only to find out just before she handed her credit card over that it hadn't been done. They just really don't have it together, they're horribly unprofessional, and I'll happily take my cat to a different vet.

EDIT - February 7, 2009. I'd like to add one more thing that I just found out about this horribly negligent animal clinic! I just took my cat to the new vet I've found (if you want a GREAT vet, go to Steinway Animal Hospital at 25th & Steinway St. Dr. Tadros is excellent!). When they ran his bloodwork and looked over his old records from ACoLIC, it turns out that two years ago, ACoLIC had diagnosed him as having elevated liver levels - and they never told me! I don't know how to read a medical chart, or what normal levels are, so it was up to Dr. Gappas to tell me, and she didn't! Nor did she prescribe any medication for him! This means my cat could have been getting treatment for *the past two years* for a liver ailment, and she never told me! He's going to be okay, the new vet prescribed the medication and food that will bring his liver levels up to normal, but to think he's been sick for two years, and that idiot could have told me in 2007 that he needed this treatment! Do NOT take your pets here!

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Initially, I was very happy with my experience here. The vets and front desk staff were always kind to my dog and welcoming to me. They stayed open late once to remove a tick from my dog and didn't even charge me. However, the first

3
★★★★★

Initially, I was very happy with my experience here. The vets and front desk staff were always kind to my dog and welcoming to me. They stayed open late once to remove a tick from my dog and didn't even charge me. However, the first

Pros: Nice vets, good beside manner, appear to love pets

Cons: Inconsiderate, unprofessional, stupid

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we just adopted a puppy and got a few friend's recommendations to go this place. the first few times seemed ok..i agree with other postings that say the place does smell, the wait time is definitely unpredictable even if you make an

3
★★★★★

we just adopted a puppy and got a few friend's recommendations to go this place. the first few times seemed ok..i agree with other postings that say the place does smell, the wait time is definitely unpredictable even if you make an

Pros: vets have a good bedside manner

Cons: front desk is not helpful, no communication, more than 1 doctor seeing your pet, pricey

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Recently I took my dogs there to be boarded while we went out of town. I sent a friend by two days later to check on them. She asked the girl at the front desk how my dogs were. The girl replied " Oh Great! They're down stairs playing and

3
★★★★★

Recently I took my dogs there to be boarded while we went out of town. I sent a friend by two days later to check on them. She asked the girl at the front desk how my dogs were. The girl replied " Oh Great! They're down stairs playing and

Pros: seem friendly

Cons: neglect your animals

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As soon as I walked in with my dog Nico I was in a welcomed and clean atmosphere. The doctors and staff helped me with all the information, I have forgotten some questions but they were answered as soon as I walked into the exam room. The doctor explained to me the value of nutrition and the anatomy of my dog. My dog was overweight so we decided to change the diet and give him "Ever Life" vitamins and know he is doing great. I highly recommended my friends and family and even with emergencies they helped me , they were promising and precisely in what they had to do. I Believe if you are in the neighborhood you should stop by.

5
★★★★★

As soon as I walked in with my dog Nico I was in a welcomed and clean atmosphere. The doctors and staff helped me with all the information, I have forgotten some questions but they were answered as soon as I walked into the exam room. The doctor explained to me the value of nutrition and the anatomy of my dog. My dog was overweight so we decided to change the diet and give him "Ever Life" vitamins and know he is doing great. I highly recommended my friends and family and even with emergencies they helped me , they were promising and precisely in what they had to do. I Believe if you are in the neighborhood you should stop by.

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I had the identical experience as the other reviewer: I brought my cat in with a urinary problem, had several checkups over a period of a year that did not help, and then found a tumor on her that a vet who had recently examined her did not catch. I immediately brought her to the Animal Medical Center, but by then it was too large to remove, and I had to put her to sleep shortly thereafter. If I were to do it again, I would have used the AMC as my primary vet, even if I were still living in Astoria, as they offer basic services and have doctors who are better trained and more thorough.

1
★☆☆☆☆

I had the identical experience as the other reviewer: I brought my cat in with a urinary problem, had several checkups over a period of a year that did not help, and then found a tumor on her that a vet who had recently examined her did not catch. I immediately brought her to the Animal Medical Center, but by then it was too large to remove, and I had to put her to sleep shortly thereafter. If I were to do it again, I would have used the AMC as my primary vet, even if I were still living in Astoria, as they offer basic services and have doctors who are better trained and more thorough.

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I stopped by to take some pictures I needed for a show and Dr. Gappas was nice enough to let me use her facility. The office was very clean and that helped with my shoot as well as the animals who were very well taken care of and in good

3
★★★★★

I stopped by to take some pictures I needed for a show and Dr. Gappas was nice enough to let me use her facility. The office was very clean and that helped with my shoot as well as the animals who were very well taken care of and in good

Pros: My animal past years ago but Dr. Gappas helped him live well beyond his years

Cons: Ny traffic, I have to learn how to ride the sub

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Both my cats were patients of Dr. Gappas for a short period of time. I thought she was a good doctor because she is caring and called to follow up on my cats. However after bringing my cat in for a sonogram for her heart (in order to

3
★★★★★

Both my cats were patients of Dr. Gappas for a short period of time. I thought she was a good doctor because she is caring and called to follow up on my cats. However after bringing my cat in for a sonogram for her heart (in order to

Pros: caring

Cons: place smells, is dirty, wait a long time

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This veterinary clinic is fine if you would just like to take your pet for a routine checkup or vaccination. If, however, you have a seriously sick pet, this is not the place to take it. They took a very relaxed, wait and see approach for months when i brought my cat in with urinary problems. She died shortly thereafter, and when I brought my cat there to be cremated, the vet told me, "Yes, I had felt a tumor on her months ago but thought I'd wait and see how things progressed." I had never been informed of this tumor, and if I had, I would have insisted we be much more aggressive in her treatment. Neighbors of mine have had similar experiences with this clinic.

PROS:
CONS: not prepared to handle major health issues in your pet

2
★★☆☆☆

This veterinary clinic is fine if you would just like to take your pet for a routine checkup or vaccination. If, however, you have a seriously sick pet, this is not the place to take it. They took a very relaxed, wait and see approach for months when i brought my cat in with urinary problems. She died shortly thereafter, and when I brought my cat there to be cremated, the vet told me, "Yes, I had felt a tumor on her months ago but thought I'd wait and see how things progressed." I had never been informed of this tumor, and if I had, I would have insisted we be much more aggressive in her treatment. Neighbors of mine have had similar experiences with this clinic.

PROS:
CONS: not prepared to handle major health issues in your pet

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Friendly Staff and Doctors. Prices are reasonable. The Exam fee is $35. To get rabies and annual shots are $17. They require a 24 hour notice for cancellation, and office hours are scheduled by appointment. This office also offers pet i.d. services, and helps to find lost pets in the area.

PROS: Nice clean atmosphere
CONS: May wait long even if you have an appointment

4
★★★★☆

Friendly Staff and Doctors. Prices are reasonable. The Exam fee is $35. To get rabies and annual shots are $17. They require a 24 hour notice for cancellation, and office hours are scheduled by appointment. This office also offers pet i.d. services, and helps to find lost pets in the area.

PROS: Nice clean atmosphere
CONS: May wait long even if you have an appointment

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