Verizon

★★☆☆☆
  • 3951 Vestal Pkwy E

    Vestal, NY 13850

    Map & Directions
  • 607-763-1000

About Verizon

Categories
  • Cell Phones
  • Consumer Electronics Stores
  • Telephone Service
Details
  • Phone Equipment
Hours
M-Th 10am-8pm, F 8am-8pm, Sa 10am-8pm, Su 11am-5pm
Languages
  • English

Communications & Utilities

Communications & Utilities
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Radioshack

3713 Vestal Pkwy E Vestal, NY

2.0 3
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I always liked working with Bob Wargo, who I know worked for Verizon Wireless in Vestal for over 9 years. He knew great customer service and was HONEST. I personally feel that HONESTY IS OPTIONAL at this particular location. I am personally having problems with my LG phone that I purchased from that store June 2009 and the battery does not hold a charge all day and I have to ride it out until Feb. 2011. The warranty for your batteries are 1 year I am told, but at the time the battery was still working fine. This is the 2nd time that this same situation has happened concerning battery life. I have been a customer since 2001 when this place was Frontier Cellular. I would give this business a star (1). I don't want to make them think I just don't like less than honest people.

1
★☆☆☆☆

I always liked working with Bob Wargo, who I know worked for Verizon Wireless in Vestal for over 9 years. He knew great customer service and was HONEST. I personally feel that HONESTY IS OPTIONAL at this particular location. I am personally having problems with my LG phone that I purchased from that store June 2009 and the battery does not hold a charge all day and I have to ride it out until Feb. 2011. The warranty for your batteries are 1 year I am told, but at the time the battery was still working fine. This is the 2nd time that this same situation has happened concerning battery life. I have been a customer since 2001 when this place was Frontier Cellular. I would give this business a star (1). I don't want to make them think I just don't like less than honest people.

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.

I would NEVER recommend Verizon Wireless. I brought back a cell phone (beginning of 2008) in brand-new condition, less than a month after purchase with receipt. I was promised to have the full amount refunded back into my bank account within hours. It took me 5 visits to the store, many phone calls, a complaint to 'a dispute resolution company' (apparently, I cannot name other companies) and over 2 months of trouble before the money was deposited into my account. The most annoying thing was that I didn't lose my cool and I handled it patiently and the Representatives and the Managers at the Vestal store made me look like I did something wrong or I was inconveniencing them and they NEVER once apologized for the inconvenice that they caused me. They had no problem taking the money out of my account so why make it THAT difficult to put the money back in??? I did do some search on the company and I am not the only one that has had issues when asking for a refund from Verizon Wireless.

0
★☆☆☆☆

I would NEVER recommend Verizon Wireless. I brought back a cell phone (beginning of 2008) in brand-new condition, less than a month after purchase with receipt. I was promised to have the full amount refunded back into my bank account within hours. It took me 5 visits to the store, many phone calls, a complaint to 'a dispute resolution company' (apparently, I cannot name other companies) and over 2 months of trouble before the money was deposited into my account. The most annoying thing was that I didn't lose my cool and I handled it patiently and the Representatives and the Managers at the Vestal store made me look like I did something wrong or I was inconveniencing them and they NEVER once apologized for the inconvenice that they caused me. They had no problem taking the money out of my account so why make it THAT difficult to put the money back in??? I did do some search on the company and I am not the only one that has had issues when asking for a refund from Verizon Wireless.

Cons: Unprofessional, Inefficient, Poor Customer Service, Misleading

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If your looking for the best service and coverage, be sure to pick Verizon Wireless. We've used a cell phone with them for 2 years and have been extremely pleased with the service!

4
★★★★☆

If your looking for the best service and coverage, be sure to pick Verizon Wireless. We've used a cell phone with them for 2 years and have been extremely pleased with the service!

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