Prestige Camera

★☆☆☆☆
  • 315 E 89th St

    Brooklyn, NY 11236

    Map & Directions
  • 718-257-5888

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.

I wish my brother had done some research on these guys before he spent $3000 on a TV, 4yr Warranty, 3yr Lamp Replacement, and a TV Stand that he didn't need as the TV already has a stand.

In August of 06 he purchased a Samsung DLP TV. The online price was approx. $1500. He was then talked into a warranty ($399), lamp replacement ($299), and a TV stand ($199). He eventually talked to someone to confirm his order and it was at that time he told the salesperson/scam artist, that he really didn't want the extra stuff he just wanted the TV. The sales guy went on to tell my brother that he was on recording saying he would purchase the "extras" and if he didn't he would have to cancel the whole order. My brother still really wanted the TV so he went ahead with the order. After the TV and stand arrived he sent the stand back and ended up eating $50 in shipping costs.

This brings me to present day.. On February 19, 2009 the TV started having issues i.e. randomly turning on and off by itself, only sound- no picture. We still have all of the paperwork and we figured the process of getting it handled under the warranty would be pretty simple. Boy were we wrong. Come to find out Prestige Camera was supposed to send a booklet for our warranty with a 13 digit membership number. This number should also have been documented on our invoice, which it wasn't. I also noticed that on the invoice it doesn't specify the ammont he paid for each individual item, it's all listed as the price of the TV? Anyhow, both companies are saying that the other was responsible for sending him this number and unfortunately, until we have that number there's nothing the warranty place can do. I've pretty much given up talking to these companies. I'll call them and ask them (Prestige) to pull up my order and they can't find it because it's "too old" and then the next time I call it magically appears? Needless to say I contacted the AG office. Sound familiar? I suggest you do the same 718-722-3949.

0
★☆☆☆☆

I wish my brother had done some research on these guys before he spent $3000 on a TV, 4yr Warranty, 3yr Lamp Replacement, and a TV Stand that he didn't need as the TV already has a stand.

In August of 06 he purchased a Samsung DLP TV. The online price was approx. $1500. He was then talked into a warranty ($399), lamp replacement ($299), and a TV stand ($199). He eventually talked to someone to confirm his order and it was at that time he told the salesperson/scam artist, that he really didn't want the extra stuff he just wanted the TV. The sales guy went on to tell my brother that he was on recording saying he would purchase the "extras" and if he didn't he would have to cancel the whole order. My brother still really wanted the TV so he went ahead with the order. After the TV and stand arrived he sent the stand back and ended up eating $50 in shipping costs.

This brings me to present day.. On February 19, 2009 the TV started having issues i.e. randomly turning on and off by itself, only sound- no picture. We still have all of the paperwork and we figured the process of getting it handled under the warranty would be pretty simple. Boy were we wrong. Come to find out Prestige Camera was supposed to send a booklet for our warranty with a 13 digit membership number. This number should also have been documented on our invoice, which it wasn't. I also noticed that on the invoice it doesn't specify the ammont he paid for each individual item, it's all listed as the price of the TV? Anyhow, both companies are saying that the other was responsible for sending him this number and unfortunately, until we have that number there's nothing the warranty place can do. I've pretty much given up talking to these companies. I'll call them and ask them (Prestige) to pull up my order and they can't find it because it's "too old" and then the next time I call it magically appears? Needless to say I contacted the AG office. Sound familiar? I suggest you do the same 718-722-3949.

Pros: There are none.

Cons: SCAM!

.

Avoid them like the plague! I love the camera I got but after biting on thier great price, i got a follow up call asking if I needed a lens. I had not heard of this before but got it. Then it was the battery. I ended up paying less than the price at local stores but alot more than the Circuit City close out price. The extended battery I received was not a Nikon and their free overnight delivery turned out to be a 5 day ground and was $19.95. I would suggest if you use them to get the names of the very rude sales or customer service reps that you speak with regularly. They also lie becasue my camera was about $50 less only 19 days later on their site. And when I questioned the 21 day warranty they said there is a 15% rstock but my ticket states it is a 5%. Neither are on the 21 day logo on the website. I would stay away at all costs from Prestige.

0
★☆☆☆☆

Avoid them like the plague! I love the camera I got but after biting on thier great price, i got a follow up call asking if I needed a lens. I had not heard of this before but got it. Then it was the battery. I ended up paying less than the price at local stores but alot more than the Circuit City close out price. The extended battery I received was not a Nikon and their free overnight delivery turned out to be a 5 day ground and was $19.95. I would suggest if you use them to get the names of the very rude sales or customer service reps that you speak with regularly. They also lie becasue my camera was about $50 less only 19 days later on their site. And when I questioned the 21 day warranty they said there is a 15% rstock but my ticket states it is a 5%. Neither are on the 21 day logo on the website. I would stay away at all costs from Prestige.

Pros: Not Many

Cons: Dishonest and rude sales and customer service personnel!

.

Stay away from Prestige Camera. They use deceptive advertising and high pressure calls to get you to buy other items for more money than they advertise. If you place an order on the internet, they have to speak with you to "confirm" your oder. This is when they talk you into other items. They also charge more than advertised for shipping or charge a handling charge. When you get your purchase the invoice will have a "package price". No way to know what each individual item costs=== but it will be more than you wanted to pay. They also operate under several other names. I also dealt with them under the name Broadway Photo. Same problemsI

0
★☆☆☆☆

Stay away from Prestige Camera. They use deceptive advertising and high pressure calls to get you to buy other items for more money than they advertise. If you place an order on the internet, they have to speak with you to "confirm" your oder. This is when they talk you into other items. They also charge more than advertised for shipping or charge a handling charge. When you get your purchase the invoice will have a "package price". No way to know what each individual item costs=== but it will be more than you wanted to pay. They also operate under several other names. I also dealt with them under the name Broadway Photo. Same problemsI

.

im writing this review because i purchased a camera from prestige camera online like many of you guys and was scared the whole time after reading reviews. i wrote this review just so not all of you guys will be as terrified as me after purchasing the camera. Let me start by saying i found prestige camera by a friend who was random online web shopping for me. prestigecamera had the cheepest prices for the nikon s60 so i continued to purchase the camera. The instant i confirmed the original price of the camera increased because of taxes since i live in brooklyn new york also which is normal. The next thing i realized was that i was charged a handling charge, even though it said free shipping. This handling charge in somthing i didnt expect because i saw free shipping. so next morning i was called in the morning and told that my camera only last half a hour and should purchase their battery for $70. i told them i would decide later, and called nikon to see if it even existed and if that was true.afterwards i called prestige camera back and told them i didnt want the extra battery. This is when i thought the company was really fishy, and lookeed up online reviews.

1
★★☆☆☆

im writing this review because i purchased a camera from prestige camera online like many of you guys and was scared the whole time after reading reviews. i wrote this review just so not all of you guys will be as terrified as me after purchasing the camera. Let me start by saying i found prestige camera by a friend who was random online web shopping for me. prestigecamera had the cheepest prices for the nikon s60 so i continued to purchase the camera. The instant i confirmed the original price of the camera increased because of taxes since i live in brooklyn new york also which is normal. The next thing i realized was that i was charged a handling charge, even though it said free shipping. This handling charge in somthing i didnt expect because i saw free shipping. so next morning i was called in the morning and told that my camera only last half a hour and should purchase their battery for $70. i told them i would decide later, and called nikon to see if it even existed and if that was true.afterwards i called prestige camera back and told them i didnt want the extra battery. This is when i thought the company was really fishy, and lookeed up online reviews.

Pros: got the camera but not much cheeper

Cons: horrible customer service, and hidden charges

.

sorry im same guy as below but this website is conusing and cut me off so i made a new account heres rest of what i was goign to write.

I know i should have done this from the start, but after reading all your reviews i was nervous i was going to get a dud camera, or a broken one, or not at all. I got a email 3 days later telling me my tracking number. a week and a half later i recieved my camera, which is kind of late. I was still scared i got a dud, but i charged the battery full and tested the camera for a good 2 weeks and everythign worked out okay. So i would just liek to tell you guys yes they will charge you an extra $20 for handling charged even though it says freeshipping, and it will not come within a week like i expected even though i live in the same city(brooklyn). In the end i saved maybe 10 bucks at most, i dont think it was worth it because for same price after handling i could have purchased this camera on bestbuy online with a memory card. so guys dont be scared if you already purchased it from prestigecamera i got my camera and i was legit and authentic us version, just avoid buying the battery when they call you the original battery is fine it doesnt last half an hour like thay said.

1
★★☆☆☆

sorry im same guy as below but this website is conusing and cut me off so i made a new account heres rest of what i was goign to write.

I know i should have done this from the start, but after reading all your reviews i was nervous i was going to get a dud camera, or a broken one, or not at all. I got a email 3 days later telling me my tracking number. a week and a half later i recieved my camera, which is kind of late. I was still scared i got a dud, but i charged the battery full and tested the camera for a good 2 weeks and everythign worked out okay. So i would just liek to tell you guys yes they will charge you an extra $20 for handling charged even though it says freeshipping, and it will not come within a week like i expected even though i live in the same city(brooklyn). In the end i saved maybe 10 bucks at most, i dont think it was worth it because for same price after handling i could have purchased this camera on bestbuy online with a memory card. so guys dont be scared if you already purchased it from prestigecamera i got my camera and i was legit and authentic us version, just avoid buying the battery when they call you the original battery is fine it doesnt last half an hour like thay said.

.

These guys are crooks. While I did receive my camera at the price that was advertised, the only reason I wasn't talked into fake warrantees, battery upgrades or other overpriced, junk items was because I knew exactly what I was buying. This was not the xase with my mother who was tricked into buying the EXACT SAME camera for $140 more, two days later. It took days, going around and around with them to figure out how to return the original order so that we could order the same camera again at the proper price.

There are too many credible internet vendors out there to deal with Prestige Camera. I could not recommend more strongly that you spend your money elsewhere. There is no telling how many thousands of dollars they have scammed off of people that simply didn't know any better.

0
★☆☆☆☆

These guys are crooks. While I did receive my camera at the price that was advertised, the only reason I wasn't talked into fake warrantees, battery upgrades or other overpriced, junk items was because I knew exactly what I was buying. This was not the xase with my mother who was tricked into buying the EXACT SAME camera for $140 more, two days later. It took days, going around and around with them to figure out how to return the original order so that we could order the same camera again at the proper price.

There are too many credible internet vendors out there to deal with Prestige Camera. I could not recommend more strongly that you spend your money elsewhere. There is no telling how many thousands of dollars they have scammed off of people that simply didn't know any better.

Pros: None

Cons: Constant slick-talking upsell

.

Well, I ordered Sony camera from this site (prestigecamera) because of the lowest price and 5star reviews that came out with the price comparison (according to my google search). Next day I decided to check more reviews for the prestigecamera, and what I found out, OMG!!! I was upset and scared that I just lost my money. Yeah, I got the next day email and also their phone call, yeah the guy told me about 20min battery, and other stuff, also when he asked me if I knew my total, I said no and asked him to remind me (of course I knew it, $227.50) he said very fast like it was $239.50! instead of $227.50! I'm like, wait a sec, what the heck, yesterday it was $227.50, today it's already $239.50??? He tried to say that it's for the handling, I just said NO WAY!!! it didn't say anything like that on the site yesterday, either you do it for $227.50 or just cancel it. OK, he did $227.50. After I refused to buy all "necessary accessories" for my camera, he just wished me "enjoy" :)
After that I called them several times, was on hold for 10-20 minutes, but finally spoke with them every time I called, and they answered all my questions without trying to sell anything else...
So, I got my camera, in 2 days, as I chose for the shipping method, everything was fine, camera, battery (original one), all accessories included, everything came in just fine. Instructions on different languages and of course in English, invoice. I hope it does not just look fine, but will work fine. But I won't risk one more time with something else from prestigecamera, think won't be lucky next time;)
The last thing I would like to say is that "Guys, let's become more watchful and attentive. Don't let them all trick us, lie to us and fool us by swindling out our money!"

1
★★☆☆☆

Well, I ordered Sony camera from this site (prestigecamera) because of the lowest price and 5star reviews that came out with the price comparison (according to my google search). Next day I decided to check more reviews for the prestigecamera, and what I found out, OMG!!! I was upset and scared that I just lost my money. Yeah, I got the next day email and also their phone call, yeah the guy told me about 20min battery, and other stuff, also when he asked me if I knew my total, I said no and asked him to remind me (of course I knew it, $227.50) he said very fast like it was $239.50! instead of $227.50! I'm like, wait a sec, what the heck, yesterday it was $227.50, today it's already $239.50??? He tried to say that it's for the handling, I just said NO WAY!!! it didn't say anything like that on the site yesterday, either you do it for $227.50 or just cancel it. OK, he did $227.50. After I refused to buy all "necessary accessories" for my camera, he just wished me "enjoy" :)
After that I called them several times, was on hold for 10-20 minutes, but finally spoke with them every time I called, and they answered all my questions without trying to sell anything else...
So, I got my camera, in 2 days, as I chose for the shipping method, everything was fine, camera, battery (original one), all accessories included, everything came in just fine. Instructions on different languages and of course in English, invoice. I hope it does not just look fine, but will work fine. But I won't risk one more time with something else from prestigecamera, think won't be lucky next time;)
The last thing I would like to say is that "Guys, let's become more watchful and attentive. Don't let them all trick us, lie to us and fool us by swindling out our money!"

.

Ordered a Nikon d40 camera at what appeared to be a good price. Got an email to call and confirm my address and the salesman (conman) tried to sell me everything imaginable at ridiculously high prices. Just prior to finishing up he stated that the Japanese version of the camera and warranty was being sent and that for $150 more I could have the US version of the camera and the US warranty. The website never indicated that it was anything other than the US version. I cancelled my order immediately. They should be shut down for their bad business practices. I will be in touch with the Attorney General's office to see that they get investigated. BIG RIP OFF! Stay far away and if you have been scammed report them immediately. They should be shut down.

0
★☆☆☆☆

Ordered a Nikon d40 camera at what appeared to be a good price. Got an email to call and confirm my address and the salesman (conman) tried to sell me everything imaginable at ridiculously high prices. Just prior to finishing up he stated that the Japanese version of the camera and warranty was being sent and that for $150 more I could have the US version of the camera and the US warranty. The website never indicated that it was anything other than the US version. I cancelled my order immediately. They should be shut down for their bad business practices. I will be in touch with the Attorney General's office to see that they get investigated. BIG RIP OFF! Stay far away and if you have been scammed report them immediately. They should be shut down.

Pros: NONE

Cons: RIP OFF!

.

I order a Samsung LCD TV that seemed a very good deal. Then, I received a call saying I had to add the stand for $150 (normally included in the box), an expensive cable, etc. I said it might be OK if they sent me details of the items they offered by e-mail, but they never did and I just received one saying "your order has been processed" I sent them two more e-mails and tried to contact by phone, but got nowhere, except receiving more: "Your order has been processed", then "your order has been shipped". Don't buy from them.

0
★☆☆☆☆

I order a Samsung LCD TV that seemed a very good deal. Then, I received a call saying I had to add the stand for $150 (normally included in the box), an expensive cable, etc. I said it might be OK if they sent me details of the items they offered by e-mail, but they never did and I just received one saying "your order has been processed" I sent them two more e-mails and tried to contact by phone, but got nowhere, except receiving more: "Your order has been processed", then "your order has been shipped". Don't buy from them.

.

Scam............. say no more
check out the videos on this scam group.
just write a review and help others.

0
★☆☆☆☆

Scam............. say no more
check out the videos on this scam group.
just write a review and help others.

Pros: scam

Cons: scam

.

I wish I had seen these other reviews before I jumped at their great price on the main items. Then you have to get their extra very over priced extras. The last part is then they can not deliver the promised item. DO NOT DEAL WITH THEM.

0
★☆☆☆☆

I wish I had seen these other reviews before I jumped at their great price on the main items. Then you have to get their extra very over priced extras. The last part is then they can not deliver the promised item. DO NOT DEAL WITH THEM.

Pros: Great starting price

Cons: Could not deliver

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I ordered a Garmin GPS from this company, online. After a few days, I received an email instructing me to call their 800 number to confirm the details of my order. I called and got a voicemail. I sent an email but got no reply. I called again the next day and waited on hold for 20 minutes before getting a person. He told me that the model I was ordering had out of date maps and I would have to either buy new ones from Garmin - or cheaper from Prestige. I suspected this was a scam and cancelled the order and later found out it is indeed a scam.
Don't order from this company. They advertise the lowest prices but it is a classic bait & switch.

0
★☆☆☆☆

I ordered a Garmin GPS from this company, online. After a few days, I received an email instructing me to call their 800 number to confirm the details of my order. I called and got a voicemail. I sent an email but got no reply. I called again the next day and waited on hold for 20 minutes before getting a person. He told me that the model I was ordering had out of date maps and I would have to either buy new ones from Garmin - or cheaper from Prestige. I suspected this was a scam and cancelled the order and later found out it is indeed a scam.
Don't order from this company. They advertise the lowest prices but it is a classic bait & switch.

Pros: none

Cons: bait & switch, bad service

.

Typical Class Act, save yourself the regret and aggravation from buying from Prestige Camera? Buy elsewhere?

I was in the process of buying a new TV, which they advertised, plus $199 Truck delivery. So I figured out the door would be a great deal! Wrong?

When I called to check availability & place my order, the first thing the SA asked for is my credit card #, then here it comes? (the SA begins behaving like an @$$ with his smart @$$ domineer).
Do you need a pedestal with your new TV?; Because if you do, it does not come with one! (I declined).
Do you need HDMI cables? (I declined). He went on saying that the old HDMI cables will not provide you with the resolution this new set provide, etc.
Which extended warranty are you planning on, because it only comes with a 90 Day P&L. I responded, what happen to 12 months parts & 12 months labor?? (I declined)
Concluding the order, I asked him for the total, which he was reluctant to provide? he comes back with total and additional charges in the amount of $300 above my estimation. I asked how he came up with his amount? He claimed that there is a mandatory insurance on the shipping that he failed to mention.

By this point, I had enough!. So I requested not to continue, but rather to cancel this order process. The SA then comes back and criticizes me for wanting to cancel with his smart @$$ domineer.

0
★☆☆☆☆

Typical Class Act, save yourself the regret and aggravation from buying from Prestige Camera? Buy elsewhere?

I was in the process of buying a new TV, which they advertised, plus $199 Truck delivery. So I figured out the door would be a great deal! Wrong?

When I called to check availability & place my order, the first thing the SA asked for is my credit card #, then here it comes? (the SA begins behaving like an @$$ with his smart @$$ domineer).
Do you need a pedestal with your new TV?; Because if you do, it does not come with one! (I declined).
Do you need HDMI cables? (I declined). He went on saying that the old HDMI cables will not provide you with the resolution this new set provide, etc.
Which extended warranty are you planning on, because it only comes with a 90 Day P&L. I responded, what happen to 12 months parts & 12 months labor?? (I declined)
Concluding the order, I asked him for the total, which he was reluctant to provide? he comes back with total and additional charges in the amount of $300 above my estimation. I asked how he came up with his amount? He claimed that there is a mandatory insurance on the shipping that he failed to mention.

By this point, I had enough!. So I requested not to continue, but rather to cancel this order process. The SA then comes back and criticizes me for wanting to cancel with his smart @$$ domineer.

Pros: NONE WHAT SO EVER!

Cons: CON-ARTISTS; SCAMMERS,

.

These guys are slick. I found them with the best price for a camera I wanted and ordered. I get an emal to call and confirm my order at which itme I was given the speech that the battery in this camera nly lasts 20 min but I can buy the better battery for 1/2 price if I do it now. When I declined, they proceeded to offer me a charger, I declined, then they tell me the camera I orderd will have Japenese menus and I can order the US version for more $. I asked them to hold and checked their site and informed them this camera part# was the US version acording ot Olympus and their site made no mention of this being a foreign "version". I asked them to cancel my order. The guys was an "@$$" when he could not make the switch. I told him what I thought and that I will buy locally. These guys are crooks. Shame to think they are getting away with this. AVOID!!

0
★☆☆☆☆

These guys are slick. I found them with the best price for a camera I wanted and ordered. I get an emal to call and confirm my order at which itme I was given the speech that the battery in this camera nly lasts 20 min but I can buy the better battery for 1/2 price if I do it now. When I declined, they proceeded to offer me a charger, I declined, then they tell me the camera I orderd will have Japenese menus and I can order the US version for more $. I asked them to hold and checked their site and informed them this camera part# was the US version acording ot Olympus and their site made no mention of this being a foreign "version". I asked them to cancel my order. The guys was an "@$$" when he could not make the switch. I told him what I thought and that I will buy locally. These guys are crooks. Shame to think they are getting away with this. AVOID!!

Pros: None!

Cons: Yes they are good cons artists...don't be fooled.

.

BEWARE!!! Like most, I was looking for the cheapest deal on a Cannon 990is camera, and was lead to what turned out to be scammers. I called Broadway Camera, Prestige Camera, and Photo Conection and got put thru all the same sales gimmicks as other reviewers have talked about. The battery sales pitch (the battery your camera comes with is only a 15 minute battery-by our "high capacity" battery for $139.00. When you don't take it, they cancel you order a few days later, saying it is out of stock, but will never be out of stock when you look on the internet. Photo connection tried tell me there was a "import" and "retail" version of this camera, which is when I hung up.
Please save yourself and friends from making a costly mistake, and spread the word about these rip-off companies. How they haven't been shut down, and are still in business is a disgrace to everyone lead to their eyecatching prices.

0
★☆☆☆☆

BEWARE!!! Like most, I was looking for the cheapest deal on a Cannon 990is camera, and was lead to what turned out to be scammers. I called Broadway Camera, Prestige Camera, and Photo Conection and got put thru all the same sales gimmicks as other reviewers have talked about. The battery sales pitch (the battery your camera comes with is only a 15 minute battery-by our "high capacity" battery for $139.00. When you don't take it, they cancel you order a few days later, saying it is out of stock, but will never be out of stock when you look on the internet. Photo connection tried tell me there was a "import" and "retail" version of this camera, which is when I hung up.
Please save yourself and friends from making a costly mistake, and spread the word about these rip-off companies. How they haven't been shut down, and are still in business is a disgrace to everyone lead to their eyecatching prices.

Pros: None

Cons: Front to robbery

.

I purchased a tomtom go navigation only to find out that I had to call before it was sent out. This was a way for them to sell me more things which the navigation came with such as an updated map $54.99. Then the sales jack a$$ told me if I wanted it to be in English I would have to purchase the US market tomtom go because I purchased the "GREY MARKET" tomtom (never stated on the site) which basically is useless in the US but I can upgrade it to a US SPEC for $399 as I was told. Then WHY THE HELL ARE YOU LOCATED IN BROOKLYN, NY & SELLING S&!# THAT DOESN'T WORK IN THE UNITED STATES OF AMERICA!!! MAYBE YOU COULD HAVE GAVE ME A HEADS UP IN THE ADD THAT IT WAS THE WAY IT WAS! IT IS A SCAM BEWARE BUYERS. They will try to sell you stuff that the product already comes with and things that won't work in this country as I mentioned above. Thanks for wasting my time Prestige Camera!

0
★☆☆☆☆

I purchased a tomtom go navigation only to find out that I had to call before it was sent out. This was a way for them to sell me more things which the navigation came with such as an updated map $54.99. Then the sales jack a$$ told me if I wanted it to be in English I would have to purchase the US market tomtom go because I purchased the "GREY MARKET" tomtom (never stated on the site) which basically is useless in the US but I can upgrade it to a US SPEC for $399 as I was told. Then WHY THE HELL ARE YOU LOCATED IN BROOKLYN, NY & SELLING S&!# THAT DOESN'T WORK IN THE UNITED STATES OF AMERICA!!! MAYBE YOU COULD HAVE GAVE ME A HEADS UP IN THE ADD THAT IT WAS THE WAY IT WAS! IT IS A SCAM BEWARE BUYERS. They will try to sell you stuff that the product already comes with and things that won't work in this country as I mentioned above. Thanks for wasting my time Prestige Camera!

Pros: I will NOT be doing business with them again

Cons: The list is VERY LONG

.

If it's too good to be true, it's prestige camera.

(day 1)
1) Saw great deal on the website.
2) Ordered on line.
3) recieved email confirmation of order received
(day 2)
4) recieved email is ready to process, but call
5) called, but did not buy additional battery or warranty
6) recieved email confirming my order
(day 3 )
7) recieved email stating out of stock

So if you want to think you are going to get a good deal, go ahead and place an order with them. You will receive the same service and waste 3 or more days.
Or if you just want the item, order from some place else, and save 3 days or more...
I don't want to throw everybody in the same pile, but if they are from Brooklyn, NY, it is quite possible it is the same company/business practices.

0
★☆☆☆☆

If it's too good to be true, it's prestige camera.

(day 1)
1) Saw great deal on the website.
2) Ordered on line.
3) recieved email confirmation of order received
(day 2)
4) recieved email is ready to process, but call
5) called, but did not buy additional battery or warranty
6) recieved email confirming my order
(day 3 )
7) recieved email stating out of stock

So if you want to think you are going to get a good deal, go ahead and place an order with them. You will receive the same service and waste 3 or more days.
Or if you just want the item, order from some place else, and save 3 days or more...
I don't want to throw everybody in the same pile, but if they are from Brooklyn, NY, it is quite possible it is the same company/business practices.

Pros: Great prices on cameras

Cons: You will never get the camera unless you pad your order with additional unwanted items

.

Ordered a Panasonic DMC FX500 camera on their website for $261. Couple of days later I received an email requesting me to call the to "confirm shipping address". After trying to sell me extra capacity batteries and informing me that included battery only lasts 20 minutes I was told that I purchased a Japanese version of the camera and US version will cost me $399. Nowhere on their website did it state that the camera was Japanese version. When confronted the salesperson became very rude. Avoid these people. I hope they go out of business soon. Definitely bait and switch scam. Hope this deters you from buying from them and saves you a headache and posibbly getting ripped off.
List of their other names/websites to avoid
BuyeRetail com
www.amphotoworld com
www.cameratopia com
www.digitalliquidators com
www.kingcameras com
www.preferedphoto com
www.preferredphoto com
www.prestigecamera com
www.regalcamera com
www.thedigitalexpo com
www.tronicity com
www.wilddigital com

0
★☆☆☆☆

Ordered a Panasonic DMC FX500 camera on their website for $261. Couple of days later I received an email requesting me to call the to "confirm shipping address". After trying to sell me extra capacity batteries and informing me that included battery only lasts 20 minutes I was told that I purchased a Japanese version of the camera and US version will cost me $399. Nowhere on their website did it state that the camera was Japanese version. When confronted the salesperson became very rude. Avoid these people. I hope they go out of business soon. Definitely bait and switch scam. Hope this deters you from buying from them and saves you a headache and posibbly getting ripped off.
List of their other names/websites to avoid
BuyeRetail com
www.amphotoworld com
www.cameratopia com
www.digitalliquidators com
www.kingcameras com
www.preferedphoto com
www.preferredphoto com
www.prestigecamera com
www.regalcamera com
www.thedigitalexpo com
www.tronicity com
www.wilddigital com

Pros: none

Cons: Bait and switch scammers

.

I saw a TV I wanted for a great price($662) so I puchased it from Prestige Camera's website on 9/9/08.
I got an email from them saying to confirm my order. (this is part of their bait and switch technique).
When I called this salesman told me that I entered the wrong zip code on my order. (lie)
Then he asked me if I wanted to purchase a wall bracket for the LCD TV and I told him I will use the pedestal. He said it doesn't ship with a pedestal (lie) and would I like to upgrade to the retail version of the TV. I thought about it and then said OK.
One hour later I called my bank to see if I could block Prestige Camera from charging my card and the lady at the bank said they have already put a hold on the money and there is nothing the bank can do for me.
So I called Prestige Camera and asked them to cancel my order.
Dax at Prestige Camera said it was too late the TV had already shipped. (lie) acording to the UPS tracking it was not picked up for another 4 or 5 hours.
I asked Dax if he would price match another vendor's price and credit back $20 to my account. He said he would. (lie)
All I can do at this point is to refuse shipment. They will probably keep at least $150 of my money. They may not want to give any of my money back.
They are also selling gray market merchandise and not telling the consumer that they will have no warranty.
Please Please Please read these reviews! JUST TYPE IN (PRESTIGE CAMERA INTO GOOGLE) and see how many bad reviews come up!
They go by many names
www.bwayphoto.
www.buyeRetail.
www.amphotoworld.
www.cameratopia.
www.digitalliquidators...
www.kingcameras.
www.preferedphoto.
www.preferredphoto.
www.prestigecamera.
www.regalcamera.
www.thedigitalexpo.
www.tronicity.
www.wilddigital.
Please stop these people they are doing a lot of harm.
Thank you
----
Sent to the Federal Trade Commission and the FBI

0
★☆☆☆☆

I saw a TV I wanted for a great price($662) so I puchased it from Prestige Camera's website on 9/9/08.
I got an email from them saying to confirm my order. (this is part of their bait and switch technique).
When I called this salesman told me that I entered the wrong zip code on my order. (lie)
Then he asked me if I wanted to purchase a wall bracket for the LCD TV and I told him I will use the pedestal. He said it doesn't ship with a pedestal (lie) and would I like to upgrade to the retail version of the TV. I thought about it and then said OK.
One hour later I called my bank to see if I could block Prestige Camera from charging my card and the lady at the bank said they have already put a hold on the money and there is nothing the bank can do for me.
So I called Prestige Camera and asked them to cancel my order.
Dax at Prestige Camera said it was too late the TV had already shipped. (lie) acording to the UPS tracking it was not picked up for another 4 or 5 hours.
I asked Dax if he would price match another vendor's price and credit back $20 to my account. He said he would. (lie)
All I can do at this point is to refuse shipment. They will probably keep at least $150 of my money. They may not want to give any of my money back.
They are also selling gray market merchandise and not telling the consumer that they will have no warranty.
Please Please Please read these reviews! JUST TYPE IN (PRESTIGE CAMERA INTO GOOGLE) and see how many bad reviews come up!
They go by many names
www.bwayphoto.
www.buyeRetail.
www.amphotoworld.
www.cameratopia.
www.digitalliquidators...
www.kingcameras.
www.preferedphoto.
www.preferredphoto.
www.prestigecamera.
www.regalcamera.
www.thedigitalexpo.
www.tronicity.
www.wilddigital.
Please stop these people they are doing a lot of harm.
Thank you
----
Sent to the Federal Trade Commission and the FBI

Pros: None

Cons: Too many to list

.

Do NOT do business with this company! They also operate under several other names. One of the other reviewers had all their "aka's" (Broadway Camera etc.) They not only try the bait and switch upsell, but lie to you about the products you are buying! I ordered a Panasonic Plasma TV. They sent me an e-mail that I needed to verify my order by calling their 1-800 number x277. When I called that extension didn't exist, but I was put on hold. The rep then starts trying to sell me accessories that I know already come with the new TV like the remote and TV stand. He tells me I purchased the "Japanese" model and that if I want the US model it is over $400 more, but includes the base and remote. He also tried to sell me the first year warranty that comes the TV among other things. I cancelled the order!!

0
★☆☆☆☆

Do NOT do business with this company! They also operate under several other names. One of the other reviewers had all their "aka's" (Broadway Camera etc.) They not only try the bait and switch upsell, but lie to you about the products you are buying! I ordered a Panasonic Plasma TV. They sent me an e-mail that I needed to verify my order by calling their 1-800 number x277. When I called that extension didn't exist, but I was put on hold. The rep then starts trying to sell me accessories that I know already come with the new TV like the remote and TV stand. He tells me I purchased the "Japanese" model and that if I want the US model it is over $400 more, but includes the base and remote. He also tried to sell me the first year warranty that comes the TV among other things. I cancelled the order!!

Pros: None

Cons: Bait & Switch Con Game!

.

If you no brand name merchandise from China and you want you credit messed up then be sure to deal with this place.

0
★☆☆☆☆

If you no brand name merchandise from China and you want you credit messed up then be sure to deal with this place.

.

Ordered a TV and received an email saying I need to confirm my delivery address. I call and it turns out to be a high pressure sales call for all sorts of upgrades with the sales rep talking a mile a minute. The sales rep claims that what I ordered is the Chinese model which does not come with any English instructions. I told him the web site did not say anything about this. He disagreed with me, told me to stop wasting his time and either upgrade to the English at twice the price or take the Chinese version. I asked where on the web site it said that i was ordering the Chinese version because I had the web page loaded on my computer in front of me. He swore at me, said the order was canceled and hung up on me. And now I'm worried that these scam artists have my credit card number!!

Ask yourself if this is the type of company you want to do business with.

0
★☆☆☆☆

Ordered a TV and received an email saying I need to confirm my delivery address. I call and it turns out to be a high pressure sales call for all sorts of upgrades with the sales rep talking a mile a minute. The sales rep claims that what I ordered is the Chinese model which does not come with any English instructions. I told him the web site did not say anything about this. He disagreed with me, told me to stop wasting his time and either upgrade to the English at twice the price or take the Chinese version. I asked where on the web site it said that i was ordering the Chinese version because I had the web page loaded on my computer in front of me. He swore at me, said the order was canceled and hung up on me. And now I'm worried that these scam artists have my credit card number!!

Ask yourself if this is the type of company you want to do business with.

Pros: NONE

Cons: bait & switch

.

Warning, stay away from Prestige Camera on-line reseller. If you already ordered, call to cancel imediately and follow up with your own e-mail to keep for your record in case of credit card dispute. What you see online is NOT what they are selling to you. I order the expensive Nikon D3 digital Camera and expensive lens and was told that battery and charger is not included and the camera was made in China. Customer service try to scam me and ask for upgrade from $2600 to $4100 package that was made in USA and batter included, Lord! you can do the math here. No where near that said "battery and charger is not included, and was made in China - grey market product".

0
★☆☆☆☆

Warning, stay away from Prestige Camera on-line reseller. If you already ordered, call to cancel imediately and follow up with your own e-mail to keep for your record in case of credit card dispute. What you see online is NOT what they are selling to you. I order the expensive Nikon D3 digital Camera and expensive lens and was told that battery and charger is not included and the camera was made in China. Customer service try to scam me and ask for upgrade from $2600 to $4100 package that was made in USA and batter included, Lord! you can do the math here. No where near that said "battery and charger is not included, and was made in China - grey market product".

.

It's not in my nature to complain, but i really feel urgent need to share my bad experiences with Prestige Camera with potential buyers.

What a terrible company! They do not accept credit cards from abroad and make you call and wait for ages before they promis to send you info about alternative payment by mail. But then do not keep that promiss.
Then it turns out they do not have items in stock, although their website keeps telling you "IN STOCK".
The postal charges for "outside U.S." are ridiculous and obviously meant to - partially - cover the low buying rates . Asking for more info on the phone results in unwanted questions about other items you might want to buy, but not the proper info. And last but not least: All additional info you ask for repeatedly by mail is not answered at all.

I cancelled the order.

0
★☆☆☆☆

It's not in my nature to complain, but i really feel urgent need to share my bad experiences with Prestige Camera with potential buyers.

What a terrible company! They do not accept credit cards from abroad and make you call and wait for ages before they promis to send you info about alternative payment by mail. But then do not keep that promiss.
Then it turns out they do not have items in stock, although their website keeps telling you "IN STOCK".
The postal charges for "outside U.S." are ridiculous and obviously meant to - partially - cover the low buying rates . Asking for more info on the phone results in unwanted questions about other items you might want to buy, but not the proper info. And last but not least: All additional info you ask for repeatedly by mail is not answered at all.

I cancelled the order.

Pros: None

Cons: See comment

.

Placed an on line order for a GPS. (Garmin nuvi 680) After doing research, I found they had the lowest price and placed an order. (448.00) I then received an e-mail asking me to confirm some order information which I thought strange. When I called, the sales person immediately tried to sell me accessories I did not want. He then tried to sell me a 1yr warranty. I knew Garmin already provided a warranty and told him so. He stated that there is no warranty on internet sales which is an outright lie. When I refused, he said he was canceling the order because of my attitude and hung up.

Had a similar experience with an outfit called Broadway Photo which I understand is a front for the same company. In this case, the sales person tried to sell me an updated map set for the GPS that I know Garmin provides for free from their website. When I refused, he said OK and then proceeded to process my order, $65 more than the price that I agreed to on the website. When I questioned the price, he said it was for handling. I told him the site states that orders over $100 had free shipping. He said this is not a shipping charge, but a handling charge.

I never had such a negative internet experience before. This deception is something out of a bad sitcom. These people are real crooks. Who knows how many customers who aren't as knowledgeable as I am about the product I am purchasing they have deceived.

Avoid them at all costs. Recommend them to people you don't like.

0
★☆☆☆☆

Placed an on line order for a GPS. (Garmin nuvi 680) After doing research, I found they had the lowest price and placed an order. (448.00) I then received an e-mail asking me to confirm some order information which I thought strange. When I called, the sales person immediately tried to sell me accessories I did not want. He then tried to sell me a 1yr warranty. I knew Garmin already provided a warranty and told him so. He stated that there is no warranty on internet sales which is an outright lie. When I refused, he said he was canceling the order because of my attitude and hung up.

Had a similar experience with an outfit called Broadway Photo which I understand is a front for the same company. In this case, the sales person tried to sell me an updated map set for the GPS that I know Garmin provides for free from their website. When I refused, he said OK and then proceeded to process my order, $65 more than the price that I agreed to on the website. When I questioned the price, he said it was for handling. I told him the site states that orders over $100 had free shipping. He said this is not a shipping charge, but a handling charge.

I never had such a negative internet experience before. This deception is something out of a bad sitcom. These people are real crooks. Who knows how many customers who aren't as knowledgeable as I am about the product I am purchasing they have deceived.

Avoid them at all costs. Recommend them to people you don't like.

Pros: Recommend to people you do not care for.

Cons: This is a classic bait and switch operation.

.

bought camera on line then received email stating there were billing problems, called them they then sold me items that came standard with the camera as an "upgrade" for an extra $ 92.00. at first I thoght i was just tricked into paying an extra $ 92.00 , it gets better, had software problem with camera tried to register and down load software from nikon, nikon told me it was a "grey market " camera and there fore can't get nikon support......first and last time i do business with them. if i put as much research into the compay and its affiliates ( broadway camera) as i did the camera i would never have bought from them

0
★☆☆☆☆

bought camera on line then received email stating there were billing problems, called them they then sold me items that came standard with the camera as an "upgrade" for an extra $ 92.00. at first I thoght i was just tricked into paying an extra $ 92.00 , it gets better, had software problem with camera tried to register and down load software from nikon, nikon told me it was a "grey market " camera and there fore can't get nikon support......first and last time i do business with them. if i put as much research into the compay and its affiliates ( broadway camera) as i did the camera i would never have bought from them

Pros: fast shipping

Cons: the way they do business

.

Bought a Panasonic dvd camcorder. Naturally the salesman pushed the kit stating i was to get 10 HD tapes, a case, cleaning kit, filter. Camera arrived with 2 non-HD tapes and no case. Contacted them and they said "Oh, sure!! Send the 2 tapes back and we'll send you the 10 HD tapes and a "medium" sized case". 3 weeks later came 10 non-HD tapes again and a case so small the camera will not fit into it. The camera price was good but boosting the price up with the kit and then not sending what was promised/ordered means i won't be purchasing from them again. An extra $12 on the $500 retail camera at the next store might find someone who is honest and follows through with what they promised.

1
★★★☆☆

Bought a Panasonic dvd camcorder. Naturally the salesman pushed the kit stating i was to get 10 HD tapes, a case, cleaning kit, filter. Camera arrived with 2 non-HD tapes and no case. Contacted them and they said "Oh, sure!! Send the 2 tapes back and we'll send you the 10 HD tapes and a "medium" sized case". 3 weeks later came 10 non-HD tapes again and a case so small the camera will not fit into it. The camera price was good but boosting the price up with the kit and then not sending what was promised/ordered means i won't be purchasing from them again. An extra $12 on the $500 retail camera at the next store might find someone who is honest and follows through with what they promised.

.

I had a horrible experience with Prestige Camera a couple weeks before Xmas 2006. I was shopping around for a camera for a family member for Christmas. Of course Prestige Camera had about the lowest price and since I had already bought 2 cameras from them I figured I'd give it a try. I ordered a Canon digital camera, received the email I expected about calling to verify my order, and made the call. But after 35 minutes on hold, this time, rather than letting me just say no that I didn't want an extended warranty or battery, they informed me that I had purchased an international version of the camera and all the documentation would come in Japanese so did I want to upgrade to the USA version for another $25... which of course baffled me since there was no indication on the order page that the camera was not the USA version. I asked the sales man how this was possible and his response was terrible at best: "we carry both international and US version." But why didn't my order indicate what version? Again no answer. After attempting to get some answers from him for about 20 minutes he explained to me that he had several calls in queue and needed to know whether I wanted the camera I ordered or not. Of course I want the camera but I don't want to unexpectedly pay another $25 to get what I thought I had ordered. He placed me on hold. And then HUNG UP ON ME. I called back in. 25 minutes on hold. Switched to another department. 15 more minutes on hold. Switched again back to sales. No answers. And I said I just wanted to cancel any upgrades the first incompetent sales man had upgraded on my order and just send me the international version for the original lower price. They agreed... and then charged me the upgrade I had canceled and sent me the international version.

So after almost 2 hours on the phone, I was upgraded $25 and received the wrong camera for that price.

0
★☆☆☆☆

I had a horrible experience with Prestige Camera a couple weeks before Xmas 2006. I was shopping around for a camera for a family member for Christmas. Of course Prestige Camera had about the lowest price and since I had already bought 2 cameras from them I figured I'd give it a try. I ordered a Canon digital camera, received the email I expected about calling to verify my order, and made the call. But after 35 minutes on hold, this time, rather than letting me just say no that I didn't want an extended warranty or battery, they informed me that I had purchased an international version of the camera and all the documentation would come in Japanese so did I want to upgrade to the USA version for another $25... which of course baffled me since there was no indication on the order page that the camera was not the USA version. I asked the sales man how this was possible and his response was terrible at best: "we carry both international and US version." But why didn't my order indicate what version? Again no answer. After attempting to get some answers from him for about 20 minutes he explained to me that he had several calls in queue and needed to know whether I wanted the camera I ordered or not. Of course I want the camera but I don't want to unexpectedly pay another $25 to get what I thought I had ordered. He placed me on hold. And then HUNG UP ON ME. I called back in. 25 minutes on hold. Switched to another department. 15 more minutes on hold. Switched again back to sales. No answers. And I said I just wanted to cancel any upgrades the first incompetent sales man had upgraded on my order and just send me the international version for the original lower price. They agreed... and then charged me the upgrade I had canceled and sent me the international version.

So after almost 2 hours on the phone, I was upgraded $25 and received the wrong camera for that price.

Pros: Artificially low prices

Cons: On the phone you are informed that the prices on the website aren't the actual prices

.

I strongly recommend not using this company. As the other reviewers have said they are horrible at customer service. They use abrasive upsell tactics. On the upsell I agreed to purchase a warranty. After a few minutes I realized that the charge they were going put on my credit card was more than the $30 he had quoted me for the warranty and decided against the warranty. I tried calling back and they were closed. When I called the next day the guy (no name given) told me to wait until I received my camera and call the 800 number given. I did this, only to be placed on hold for long periods of time. Then I was told I would have to pay a restocking fee by one man. Only be transferred to several other people to wait on hold again at the main menu. I was then told that I couldn't return just the warranty I would have to return the whole package subject to another restocking fee. I was then placed on hold and the salesperson never came back. When I called back the customer service rep was very rude and told me that I was stupid for thinking that the warranty of $30 was for the whole thing and not each individual year and that I was the worst customer he'd ever dealt with an would red flag my name so that prestige would not do business with me. All in all I talked to several people who would supposedly process my request only to be hung up on or rerouted to the person who could handle my call. With no success I finally went to my credit card company to dispute the portion of the charge that was for the warranty. So as of now this is not resolved. This is a horrible company and I recommend never using them.

1
★★★☆☆

I strongly recommend not using this company. As the other reviewers have said they are horrible at customer service. They use abrasive upsell tactics. On the upsell I agreed to purchase a warranty. After a few minutes I realized that the charge they were going put on my credit card was more than the $30 he had quoted me for the warranty and decided against the warranty. I tried calling back and they were closed. When I called the next day the guy (no name given) told me to wait until I received my camera and call the 800 number given. I did this, only to be placed on hold for long periods of time. Then I was told I would have to pay a restocking fee by one man. Only be transferred to several other people to wait on hold again at the main menu. I was then told that I couldn't return just the warranty I would have to return the whole package subject to another restocking fee. I was then placed on hold and the salesperson never came back. When I called back the customer service rep was very rude and told me that I was stupid for thinking that the warranty of $30 was for the whole thing and not each individual year and that I was the worst customer he'd ever dealt with an would red flag my name so that prestige would not do business with me. All in all I talked to several people who would supposedly process my request only to be hung up on or rerouted to the person who could handle my call. With no success I finally went to my credit card company to dispute the portion of the charge that was for the warranty. So as of now this is not resolved. This is a horrible company and I recommend never using them.

Pros: Lowest priced equipment

Cons: Horrible service and tactic not worth paying the low price for the equipment

.

I rarely compalin about on-line purchases but this company is POOR. I purchased a new Casio Digital Camera which I gave as a gift a few weeks after the purcahse. The camera did not work so my friend attempted to return the camera. The request was simply to replace the camera with one that worked. The customer service rep said that the stores 21 day return policy had been passed and there was NOTHING the store would do. This request was made less than 30 days after the camera was shipped and the camera was NEVER used.
This is NOT a very customer friendly store. BEWARE!!!!

0
★☆☆☆☆

I rarely compalin about on-line purchases but this company is POOR. I purchased a new Casio Digital Camera which I gave as a gift a few weeks after the purcahse. The camera did not work so my friend attempted to return the camera. The request was simply to replace the camera with one that worked. The customer service rep said that the stores 21 day return policy had been passed and there was NOTHING the store would do. This request was made less than 30 days after the camera was shipped and the camera was NEVER used.
This is NOT a very customer friendly store. BEWARE!!!!

Pros: Good Price

Cons: POOR CUSTOMER SERVICE

.

I would not recommend Prestige Camera. I ordered a camera on the internet, their sales staff called the next day to 'confirm the shipping address' but it didn't end there. This company will try to plus their sales by strongly pushing extra batteries, warranties and accessories. Their claim was that the battery sold with the camera would only hold a 20 minute charge. After several minutes of a pressured sales call I told them to cancel my order, which I had to repeat numerous times before they would stop their sales barrage tactics. Not worth any price.

0
★☆☆☆☆

I would not recommend Prestige Camera. I ordered a camera on the internet, their sales staff called the next day to 'confirm the shipping address' but it didn't end there. This company will try to plus their sales by strongly pushing extra batteries, warranties and accessories. Their claim was that the battery sold with the camera would only hold a 20 minute charge. After several minutes of a pressured sales call I told them to cancel my order, which I had to repeat numerous times before they would stop their sales barrage tactics. Not worth any price.

Cons: pressured sales tactics

.

I just received what can be jokingly referred to as the Panasonic DMC-TZ1 camera "kit" and I'm more than a little upset. I called the sales department to ask some questions and got salesman 87 206. I wanted the camera and a 3yr MACK warranty, but he upsold me to the "kit". It was supposed to have Camera, 5yr MACK Warranty,Executive Camera Case,Extended life battery (He said they would take the factory battery out of the package and exchange it for the upgraded one) all for $399.00 plus shipping $18.36. What I got is Camera,5 Year MACK Warranty,Cheap Camera Case that I wouldn't pay $5.00 for, and Original Battery. Will contact after holidays for return goods authorization.

0
★☆☆☆☆

I just received what can be jokingly referred to as the Panasonic DMC-TZ1 camera "kit" and I'm more than a little upset. I called the sales department to ask some questions and got salesman 87 206. I wanted the camera and a 3yr MACK warranty, but he upsold me to the "kit". It was supposed to have Camera, 5yr MACK Warranty,Executive Camera Case,Extended life battery (He said they would take the factory battery out of the package and exchange it for the upgraded one) all for $399.00 plus shipping $18.36. What I got is Camera,5 Year MACK Warranty,Cheap Camera Case that I wouldn't pay $5.00 for, and Original Battery. Will contact after holidays for return goods authorization.

Cons: dishonest, bait and switch

.

I dont think I really need to go in to all the details. You should listen to the rest of the people posting such reviews of this dealer. I promise every single one of my friends will hear about how bad their customer service is, how rude they can be on the phone and how I helped to spread the word about it!

0
★☆☆☆☆

I dont think I really need to go in to all the details. You should listen to the rest of the people posting such reviews of this dealer. I promise every single one of my friends will hear about how bad their customer service is, how rude they can be on the phone and how I helped to spread the word about it!

.

I have never been treated so rudely in my life. I spoke to at least 8 different employees and they ALL were so mean, unprofessional, sarcastic and rude! They promised me a service that they never delivered on, and once I questioned them on it they kept passing me along to someone else to talk to. They even talked about me while they were passing phone around - completely an unprofessional operation. Don't waste your time.

0
★☆☆☆☆

I have never been treated so rudely in my life. I spoke to at least 8 different employees and they ALL were so mean, unprofessional, sarcastic and rude! They promised me a service that they never delivered on, and once I questioned them on it they kept passing me along to someone else to talk to. They even talked about me while they were passing phone around - completely an unprofessional operation. Don't waste your time.

Pros: none

Cons: none

.

I would not recommend using Prestige Camera as the customer service person was rude, abrasive, very pushy. I must have said no 3-4x when he tried pressuring me into buying additional items. He stated "was I going to have the person who was receiving this item purchase these additional items themselves?" He told me not to interrupt him even though I stated No! several times. When I stated I may just cancel my order altogether, he asked as I was attempting to end this conversation whether I was cancelling or what.
I then spoke the following day to (unsure of his title, and waiting approx. 20 min on hold) a man who tried rushing me through my complaint. When I stated this, he states " I've spent more time with you than I have with other people today."
I will not use this company again.

1
★★☆☆☆

I would not recommend using Prestige Camera as the customer service person was rude, abrasive, very pushy. I must have said no 3-4x when he tried pressuring me into buying additional items. He stated "was I going to have the person who was receiving this item purchase these additional items themselves?" He told me not to interrupt him even though I stated No! several times. When I stated I may just cancel my order altogether, he asked as I was attempting to end this conversation whether I was cancelling or what.
I then spoke the following day to (unsure of his title, and waiting approx. 20 min on hold) a man who tried rushing me through my complaint. When I stated this, he states " I've spent more time with you than I have with other people today."
I will not use this company again.

.

I highly recommend purchasing from another supplier. When I ordered, informed the salesperson that I was going on honeymoon, and wanted the camera shipped three-day air to ensure I had enough time to work with it before my trip. The salesperson never mentioned my order would not ship out for three days, due to some holiday. When I called customer service, I was on hold for more than five minutes. They were unable to speed up the shipping, and would only refund the cost of the three-day air. When I asked to speak to his supervisor, he said, I am the supervisor, you can speak to me. I let him know that I wanted to speak with his boss, and he basically said in so many words that I was not going to speak with anyone else, and he didnt care about my honeymoon. I suggest buying elsewhere.

0
★☆☆☆☆

I highly recommend purchasing from another supplier. When I ordered, informed the salesperson that I was going on honeymoon, and wanted the camera shipped three-day air to ensure I had enough time to work with it before my trip. The salesperson never mentioned my order would not ship out for three days, due to some holiday. When I called customer service, I was on hold for more than five minutes. They were unable to speed up the shipping, and would only refund the cost of the three-day air. When I asked to speak to his supervisor, he said, I am the supervisor, you can speak to me. I let him know that I wanted to speak with his boss, and he basically said in so many words that I was not going to speak with anyone else, and he didnt care about my honeymoon. I suggest buying elsewhere.

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Prestige does not follow through with what they say and their Customer Service reps are some of the rudest I've ever dealt with. Heed my advice and take your business elsewhere. Incredibly unprofessional...

0
★☆☆☆☆

Prestige does not follow through with what they say and their Customer Service reps are some of the rudest I've ever dealt with. Heed my advice and take your business elsewhere. Incredibly unprofessional...

Pros: None

Cons: Rude, Unprofessional

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If you need your order on time, I strongly recommend taking your business else where. I placed a huge order with Prestige and was told I would have it in 2-3 days. 8 days later I still do not have my order! The reason? They were on an 8 day holiday.

0
★☆☆☆☆

If you need your order on time, I strongly recommend taking your business else where. I placed a huge order with Prestige and was told I would have it in 2-3 days. 8 days later I still do not have my order! The reason? They were on an 8 day holiday.

 

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