Jetmore Fireplace Center Inc

★★★☆☆
  • 3343 Merrick Rd

    Wantagh, NY 11793

    Map & Directions
  • 516-826-1166

Home & Garden

Home & Garden
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Fireplace Store

3540 Merrick Rd Seaford, DE

3.0 3
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I went into Jetmore today to purchase a grill. The salesman came over and asked if I needed help I said that I had been looking for a grill but was disappointed with the sub $400 grills as the reviews on Consumer Reports by users was a complaint about the grills rusting out. The only grills with sterling reviews were the Weber brands but I found that they were way over my budget. The salesman explained what the difference was and why they cost more. He told me that they were having a 10% sale and asked me if I needed a grill with a side grill and I stated that I did not. He showed me a Weber grill that had a side burner for $599 minus the 10% and he stated that they had an exact model that had no side burner for $50 less. I said that??s great I will take it. He made me fill out an information sheet and disappeared into the back of the store for a couple of minutes. When he came back out he stated that they did not have that model in stock and also that they could not get it anymore. Needless to say I was upset I had just spent 30 minutes in a place that I go to get expect and professional sales help. Why go to Jetmore if the sales staff is going to waste my time and give me misinformation. I asked for the manager, I was told he was on the phone and would be out when he was off. Ten minutes later the man came out and I complained about my experience and asked that he give me the model that had the side burner at the other price but he refused.

So really if you need to go there be careful it would seem that a bait and switch is employed there.

BEWARE

1
★☆☆☆☆

I went into Jetmore today to purchase a grill. The salesman came over and asked if I needed help I said that I had been looking for a grill but was disappointed with the sub $400 grills as the reviews on Consumer Reports by users was a complaint about the grills rusting out. The only grills with sterling reviews were the Weber brands but I found that they were way over my budget. The salesman explained what the difference was and why they cost more. He told me that they were having a 10% sale and asked me if I needed a grill with a side grill and I stated that I did not. He showed me a Weber grill that had a side burner for $599 minus the 10% and he stated that they had an exact model that had no side burner for $50 less. I said that??s great I will take it. He made me fill out an information sheet and disappeared into the back of the store for a couple of minutes. When he came back out he stated that they did not have that model in stock and also that they could not get it anymore. Needless to say I was upset I had just spent 30 minutes in a place that I go to get expect and professional sales help. Why go to Jetmore if the sales staff is going to waste my time and give me misinformation. I asked for the manager, I was told he was on the phone and would be out when he was off. Ten minutes later the man came out and I complained about my experience and asked that he give me the model that had the side burner at the other price but he refused.

So really if you need to go there be careful it would seem that a bait and switch is employed there.

BEWARE

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We first tried to get a grill on our own at the giant national chain places. What a nightmare. The sales staff, if you could find them, were basically useless. They could not tell you anything about any grill. They would say stuff like, "This one is a nice grill made by this company, and it costs $500"
Gee thanks. I cannot read the little sign on the display myself.

After trying to get a grill without success last weekend, I mentioned my dilemma to John, at Village Meats in Malverne. He recommended Jetmore in Wantagh. If you want to see their website it is http://www.jetmore.com

We went in this morning. We immediately noticed how clean the store is. They have many models on display. They sell pretty much every accessory you could want.

We walked over to the counter and were immediately greeted by a nice young man. When we told him we were interested in a grill, he came out from behind the counter and walked with us to the grill we liked. He answered every question we asked. He was knowledgeable and friendly.

He made a few recommendations, we had him write it up, and we were all set.

Now get this...the price of the grill, a Weber, was less than at those "BIG" stores. They will also assemble and deliver it to your home for a very small fee. Well worth it.

5
★★★★★

We first tried to get a grill on our own at the giant national chain places. What a nightmare. The sales staff, if you could find them, were basically useless. They could not tell you anything about any grill. They would say stuff like, "This one is a nice grill made by this company, and it costs $500"
Gee thanks. I cannot read the little sign on the display myself.

After trying to get a grill without success last weekend, I mentioned my dilemma to John, at Village Meats in Malverne. He recommended Jetmore in Wantagh. If you want to see their website it is http://www.jetmore.com

We went in this morning. We immediately noticed how clean the store is. They have many models on display. They sell pretty much every accessory you could want.

We walked over to the counter and were immediately greeted by a nice young man. When we told him we were interested in a grill, he came out from behind the counter and walked with us to the grill we liked. He answered every question we asked. He was knowledgeable and friendly.

He made a few recommendations, we had him write it up, and we were all set.

Now get this...the price of the grill, a Weber, was less than at those "BIG" stores. They will also assemble and deliver it to your home for a very small fee. Well worth it.

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.

Jetmore is there for all your fireplace and barbeque and other outdoor entertaining needs.
I like that they are a family owned business for more than thirty years on long island.
They have lots of items on display from the inexpensive to over the top. No matter what you are searching for their staff will help you find it.
They also accept all credit cards.

3
★★★☆☆

Jetmore is there for all your fireplace and barbeque and other outdoor entertaining needs.
I like that they are a family owned business for more than thirty years on long island.
They have lots of items on display from the inexpensive to over the top. No matter what you are searching for their staff will help you find it.
They also accept all credit cards.

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