Sharon's Laundry

★☆☆☆☆

About Sharon's Laundry

Personal Services

Personal Services
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First off, the owners hardly speak any english, so it's very difficult to communicate with them. Basically you can only tell them 'laundry' or 'dry cleaning'. So I went to pick up my husbands dry cleaning last week and they gave me someone else's dry cleaning. I didn't realize the mishap until my husband went to put on one of the shirts. We then realized that we had 8 button downs that belonged to someone else. While this was going on, we received multiple phone calls from Sharon's dry cleaning, all of which made no sense and were completely frantic. My husband also received 2 voicemails that were not even in english. So when I went to return the shirts and pick up the correct shirts, there was no apology or anything. Just when I thought everything was finally sorted out, I put on a white dress of mine - that they had just dry cleaned - and it was about 2 sizes smaller. I immediately brought it in and tried to explain the situation. The owner was completely rude and said it was impossible to shrink clothing by dry cleaning it. I went back and forth with him for about 15 minutes and all he could say was that it was a manufacturing problem - which is totally a lie because I've had the dress dry cleaned several times. He would not return any of my money and was as rude as he could be. NEVER STEP FOOT IN THIS HORRIBLE PLACE.

0
★☆☆☆☆

First off, the owners hardly speak any english, so it's very difficult to communicate with them. Basically you can only tell them 'laundry' or 'dry cleaning'. So I went to pick up my husbands dry cleaning last week and they gave me someone else's dry cleaning. I didn't realize the mishap until my husband went to put on one of the shirts. We then realized that we had 8 button downs that belonged to someone else. While this was going on, we received multiple phone calls from Sharon's dry cleaning, all of which made no sense and were completely frantic. My husband also received 2 voicemails that were not even in english. So when I went to return the shirts and pick up the correct shirts, there was no apology or anything. Just when I thought everything was finally sorted out, I put on a white dress of mine - that they had just dry cleaned - and it was about 2 sizes smaller. I immediately brought it in and tried to explain the situation. The owner was completely rude and said it was impossible to shrink clothing by dry cleaning it. I went back and forth with him for about 15 minutes and all he could say was that it was a manufacturing problem - which is totally a lie because I've had the dress dry cleaned several times. He would not return any of my money and was as rude as he could be. NEVER STEP FOOT IN THIS HORRIBLE PLACE.

Pros: none

Cons: rude, no english, gave us wrong dry cleaning, shrank dress

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Both of the Sharon's laundry on 13th between 2nd and 3rd are the same business and I was a customer at Sharon's for over a year - despite the fact that my laundry was never ready on time, despite the fact that Mike, the owner, had no idea who I was even though I came in once a week. I kept going back because it was extremely convenient to where I live. Two weeks ago I went to pick up some dry cleaning and he couldn't find my shirt - he insisted that I was confused and that I hadn't brought it in. When I assured him I had, he started screaming at me to search the racks, that I was untrustworthy, that it wasn't here. Needless to say, the shirt is gone and so is my business.

0
★☆☆☆☆

Both of the Sharon's laundry on 13th between 2nd and 3rd are the same business and I was a customer at Sharon's for over a year - despite the fact that my laundry was never ready on time, despite the fact that Mike, the owner, had no idea who I was even though I came in once a week. I kept going back because it was extremely convenient to where I live. Two weeks ago I went to pick up some dry cleaning and he couldn't find my shirt - he insisted that I was confused and that I hadn't brought it in. When I assured him I had, he started screaming at me to search the racks, that I was untrustworthy, that it wasn't here. Needless to say, the shirt is gone and so is my business.

Cons: Ludicrous customer service

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The first and last time i went to Sharon's they lost a very expensive shirt of mine. I paid for all my dry cleaning noticed a shirt as missing they told me they would find it, first they told me to come back later that afternoon and they would have it ,then when i came they said to come back the next morning and when i did that they told me it was to early and they needed more time.. long story short my expensive shirt was never found and i never got my money back..

0
★☆☆☆☆

The first and last time i went to Sharon's they lost a very expensive shirt of mine. I paid for all my dry cleaning noticed a shirt as missing they told me they would find it, first they told me to come back later that afternoon and they would have it ,then when i came they said to come back the next morning and when i did that they told me it was to early and they needed more time.. long story short my expensive shirt was never found and i never got my money back..

Pros: none

Cons: they loose laundry, very poor service

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Sharon's Laundry ruined a couple dress shirts of mine. I think they drycleaned them instead of washing them despite my explicit instructions. They refused to pay for the ruined shirts. Overall, a terrible experience.

0
★☆☆☆☆

Sharon's Laundry ruined a couple dress shirts of mine. I think they drycleaned them instead of washing them despite my explicit instructions. They refused to pay for the ruined shirts. Overall, a terrible experience.

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Like an idiot, I did not pay attention to the other review on this site, and trusted Sharon's Laundry to do what they said they would do -- same day service. After receiving repeated assurances that they would pick up and deliver my laundry same day, they simply did not drop it off. The next morning, they were unrepentant, and in fact had no delivery person available so I was forced to take time off from work and go pick it up before they closed. Sharon's Laundry lied to me, cheated me, and made me repeat everything six times because they do not speak English.

0
★☆☆☆☆

Like an idiot, I did not pay attention to the other review on this site, and trusted Sharon's Laundry to do what they said they would do -- same day service. After receiving repeated assurances that they would pick up and deliver my laundry same day, they simply did not drop it off. The next morning, they were unrepentant, and in fact had no delivery person available so I was forced to take time off from work and go pick it up before they closed. Sharon's Laundry lied to me, cheated me, and made me repeat everything six times because they do not speak English.

Pros: Good Location

Cons: Dishonest cheating liars who cannot speak English

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Although the staff is very nice they don't always provide the level of service promised. More than once I have dropped off laundry and return to pick it up at the time they specified only to find it is not done. They claim to offer same day service, but frequently you are told to pick up the next day and even then it may or may not be done-- very frustrating experience!

1
★★☆☆☆

Although the staff is very nice they don't always provide the level of service promised. More than once I have dropped off laundry and return to pick it up at the time they specified only to find it is not done. They claim to offer same day service, but frequently you are told to pick up the next day and even then it may or may not be done-- very frustrating experience!

Pros: Convenient location

Cons: Lack of reliability

 

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