West Side Bicycles

★★★☆☆
  • 231 W 96TH St

    New York, NY 10025

    Map & Directions
  • 212-663-7531

About West Side Bicycles

Hours
Sat-Tue 10am-6pm, Wed-Fri 10am-8pm

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Be careful about these people. Not Trustworthy. They quoted me a reasonable price for replacing the inner tube of our baby stroller. When our nanny went to get the work done, they charged her TWICE the quote. I guess because she's a woman and a minority.

1
★☆☆☆☆

Be careful about these people. Not Trustworthy. They quoted me a reasonable price for replacing the inner tube of our baby stroller. When our nanny went to get the work done, they charged her TWICE the quote. I guess because she's a woman and a minority.

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Been away from bicycles for a long time. That said, when I went in twice, service staff were attentive and very helpful. I needed a back light: they recommended a UFO red light, and installed it no problem. Pumped my tires. Discussed pumps / road safety. Told me my Peugeot will soon need service - they were right on!!! Rear derailleur recently fell off on a ride!!! Commenting on another poster's reason for concern: if someone's on the phone, or busy with another customer, you can't ask them to run to help you right away. The place is busy for a good reason. They are a quality bike shop (no I don't work there). Usually several persons are there to help you. Bottom Line: All I saw were happy faces. Satisfied customers. Service pros who listened and gave insightful answers. What more do you want? Get out and ride!!!! Enjoy the day!!

5
★★★★★

Been away from bicycles for a long time. That said, when I went in twice, service staff were attentive and very helpful. I needed a back light: they recommended a UFO red light, and installed it no problem. Pumped my tires. Discussed pumps / road safety. Told me my Peugeot will soon need service - they were right on!!! Rear derailleur recently fell off on a ride!!! Commenting on another poster's reason for concern: if someone's on the phone, or busy with another customer, you can't ask them to run to help you right away. The place is busy for a good reason. They are a quality bike shop (no I don't work there). Usually several persons are there to help you. Bottom Line: All I saw were happy faces. Satisfied customers. Service pros who listened and gave insightful answers. What more do you want? Get out and ride!!!! Enjoy the day!!

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0 out of 1 people found this review helpful.

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This bike shop is in my neighborhood, but I found some of the men who worked there arrogant. It might have been arrogance in general toward customers, but what I saw was arrogance toward women in particular. Why return for that treatment?

PROS: good location
CONS: haughtiness

1
★☆☆☆☆

This bike shop is in my neighborhood, but I found some of the men who worked there arrogant. It might have been arrogance in general toward customers, but what I saw was arrogance toward women in particular. Why return for that treatment?

PROS: good location
CONS: haughtiness

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1 out of 2 people found this review helpful.

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They have a small shop but seem to cram a lot of good bicycles in the store. Of course, they not only sell bikes, but also fix bikes as well. I took my trek here because the brakes pads needed to be replaced, and they had it serviced in about 20 minutes. Guys were also helpful too. Prices are comparable to what you'd pay in NYC, but reasonable.

4
★★★★☆

They have a small shop but seem to cram a lot of good bicycles in the store. Of course, they not only sell bikes, but also fix bikes as well. I took my trek here because the brakes pads needed to be replaced, and they had it serviced in about 20 minutes. Guys were also helpful too. Prices are comparable to what you'd pay in NYC, but reasonable.

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0 out of 1 people found this review helpful.

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I was over there about 2 weeks ago and I needed a few parts for my bicycle. these guys had everything i needed and they were very patient and friendly. i Higly recomend

4
★★★★☆

I was over there about 2 weeks ago and I needed a few parts for my bicycle. these guys had everything i needed and they were very patient and friendly. i Higly recomend

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0 out of 1 people found this review helpful.

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These people are friendly and will fix your bike. It can sometimes be expensive but they will be honest with you and tell you, for example, if your ancient bike is a hopeless case and not worth spending so much money on. But they will also admire your ancient bike and not laugh at you if you decide to go ahead and fix it after all.

4
★★★★☆

These people are friendly and will fix your bike. It can sometimes be expensive but they will be honest with you and tell you, for example, if your ancient bike is a hopeless case and not worth spending so much money on. But they will also admire your ancient bike and not laugh at you if you decide to go ahead and fix it after all.

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0 out of 1 people found this review helpful.

 

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