Verizon Wireless

★★★★☆
  • 212 W Route 59

    Nanuet, NY 10954

    Map & Directions
  • 845-627-3530

About Verizon Wireless

Hours
Sun 11am-7pm, Mon-Sat 10am-8pm

Business Services

Business Services
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LOVE Verizon Wireless service but dont love the Route 59 store or the location in Paramus. A better experience is in Pearl River --the Wireless Zone is a franchise of Verizon with MUCH better service and same or better prices.

5
★★★★★

LOVE Verizon Wireless service but dont love the Route 59 store or the location in Paramus. A better experience is in Pearl River --the Wireless Zone is a franchise of Verizon with MUCH better service and same or better prices.

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This store is way less busier than the Paramus, NJ store so that's a plus. The sales representative seemed to be in a hurry (a little better than the one at the Paramus store). The phone could have been switched from one number to another in the store as opposed to waiting 24 hours (the operator told me this should have ben done at the store). I would recommend this store over Paramus. I will continue to use Verizon because I never hit a dead spot. It seems that the customer service for Verizon wireless has hit an all time low. In the 90s they took their time with you and knew what customer service was.

PROS: less busier
CONS: poor customer service

3
★★★☆☆

This store is way less busier than the Paramus, NJ store so that's a plus. The sales representative seemed to be in a hurry (a little better than the one at the Paramus store). The phone could have been switched from one number to another in the store as opposed to waiting 24 hours (the operator told me this should have ben done at the store). I would recommend this store over Paramus. I will continue to use Verizon because I never hit a dead spot. It seems that the customer service for Verizon wireless has hit an all time low. In the 90s they took their time with you and knew what customer service was.

PROS: less busier
CONS: poor customer service

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I went into this verizon store about a month ago and I asked about a bluetooth wireless headset. I was tild that my particular phone, which IS bluetooth capable, would not work with any of the blue tooth wireless headsets. I called the manufacturer and they told me it would indeed work and that the verizon person was totally incorrect. When I went back to the store to tell them of the misinformation, they told me the same information, so I gave them the telephone number to call and they said they don't have time to make the call.

This was very poor customer service and I was very disapointed in the company.

PROS:
CONS: They give out misinformation.

3
★★★☆☆

I went into this verizon store about a month ago and I asked about a bluetooth wireless headset. I was tild that my particular phone, which IS bluetooth capable, would not work with any of the blue tooth wireless headsets. I called the manufacturer and they told me it would indeed work and that the verizon person was totally incorrect. When I went back to the store to tell them of the misinformation, they told me the same information, so I gave them the telephone number to call and they said they don't have time to make the call.

This was very poor customer service and I was very disapointed in the company.

PROS:
CONS: They give out misinformation.

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