Cristo Collision West Llc

★★★★★
  • 40 Stace Street

    Rochester, NY 14606

    Map & Directions
  • 585-458-0100

About Cristo Collision West Llc

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Automotive

Automotive
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I've only been to Cristo Collision once but it was really good experience. They did a wonderful top notch job repairing my car and they fixed it pretty quick at that. They also saved me money. My insurance company quoted me about $800 more than what Cristo Collision charged me. I would recommend their collision facility to anybody that needs their car repaired because Cristo Collision knows what they are doing and they do a very good job! -Danny S.

5
★★★★★

I've only been to Cristo Collision once but it was really good experience. They did a wonderful top notch job repairing my car and they fixed it pretty quick at that. They also saved me money. My insurance company quoted me about $800 more than what Cristo Collision charged me. I would recommend their collision facility to anybody that needs their car repaired because Cristo Collision knows what they are doing and they do a very good job! -Danny S.

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If you want the best auto repair work done to your car then I highly recommend Cristo Collision. For over 20 years they've done everything from front end collision to repairing my car after telephone pole fell on it. Cristo Collision does a great job keeping their word. When they say my car will be ready at a certain time they mean it. I'm very happy with their auto services and I would recommend them to anyone looking for collision shop in Rochester, NY. -M.P.

5
★★★★★

If you want the best auto repair work done to your car then I highly recommend Cristo Collision. For over 20 years they've done everything from front end collision to repairing my car after telephone pole fell on it. Cristo Collision does a great job keeping their word. When they say my car will be ready at a certain time they mean it. I'm very happy with their auto services and I would recommend them to anyone looking for collision shop in Rochester, NY. -M.P.

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I have had nothing but excellent and successful visits with Cristo Collision West. Every single time I walk through the door Jim will be the first one to greet me and help however he can. The prices are reasonable and I always get quality repairs. I would not recommend they change one thing about how they run their business, and I will definitely go back with more of my cars.-J.N.

5
★★★★★

I have had nothing but excellent and successful visits with Cristo Collision West. Every single time I walk through the door Jim will be the first one to greet me and help however he can. The prices are reasonable and I always get quality repairs. I would not recommend they change one thing about how they run their business, and I will definitely go back with more of my cars.-J.N.

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Jim the owner makes my car repair experience worth it every time I go to see him! He is very knowledgeable and takes the time to accurately explain my car problems to me. Your not going to find anyone else like this in town! -Szuigh E.

3
★★★★★

Jim the owner makes my car repair experience worth it every time I go to see him! He is very knowledgeable and takes the time to accurately explain my car problems to me. Your not going to find anyone else like this in town! -Szuigh E.

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I've been a customer at Cristo since high school and I only use Cristo Collision in Rochester because of the quality. Its hands down the best I've ever seen, #1 auto repair in Rochester! Everything about them is great they just have a really great product.
-Christopher R.

5
★★★★★

I've been a customer at Cristo since high school and I only use Cristo Collision in Rochester because of the quality. Its hands down the best I've ever seen, #1 auto repair in Rochester! Everything about them is great they just have a really great product.
-Christopher R.

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Great quality of work and it gets done very fast at Cristo Collision in Rochester! I have only gone once but the time I did i was very impressed! They are so convenient to work with and they take care of all of my problems. If I had

3
★★★★★

Great quality of work and it gets done very fast at Cristo Collision in Rochester! I have only gone once but the time I did i was very impressed! They are so convenient to work with and they take care of all of my problems. If I had

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I have been going to Cristo Collision in Rochester for quite awhile, they have impeccable service! They're always done a great job at explaining their services and what wrong or whats going to get fixed and they really answer all of my

3
★★★★★

I have been going to Cristo Collision in Rochester for quite awhile, they have impeccable service! They're always done a great job at explaining their services and what wrong or whats going to get fixed and they really answer all of my

.

I've been going to Cristo Collision for 3 years now and they help us with everything they can for our auto repairs! Recently brought in our Toyota Camry with quick service and reasonable pricing we we're so glad to have it running so well!

3
★★★★★

I've been going to Cristo Collision for 3 years now and they help us with everything they can for our auto repairs! Recently brought in our Toyota Camry with quick service and reasonable pricing we we're so glad to have it running so well!

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When I need my vehicle repaired I go to Cristo Collision in Rochester. It's almost like I walk in and their family to me. Everyone is extremely nice and friendly where they try to help you in any way they can! Two thumbs up! - Richard I.

5
★★★★★

When I need my vehicle repaired I go to Cristo Collision in Rochester. It's almost like I walk in and their family to me. Everyone is extremely nice and friendly where they try to help you in any way they can! Two thumbs up! - Richard I.

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The owner of Cristo Collision West is truly a man of his word. He really helped me out when I was in a bind and didn't know where to turn to. He really took the time to make sure everything was perfect for us. We're extremely grateful for

3
★★★★★

The owner of Cristo Collision West is truly a man of his word. He really helped me out when I was in a bind and didn't know where to turn to. He really took the time to make sure everything was perfect for us. We're extremely grateful for

.

My family has been in a few fender benders over the years and we always take our cars to Cristo Collision. They've repaired 3 cars for us and they all came out looking just as good as new. They have a great towing service, their staff is extremely knowledgeable, they answer all my questions and they provide all the service you could ask for. I wouldn't think of taking my car anywhere else. - Janice M..

5
★★★★★

My family has been in a few fender benders over the years and we always take our cars to Cristo Collision. They've repaired 3 cars for us and they all came out looking just as good as new. They have a great towing service, their staff is extremely knowledgeable, they answer all my questions and they provide all the service you could ask for. I wouldn't think of taking my car anywhere else. - Janice M..

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.

I first went to Cristo Collision West when I needed photos taken of my truck for insurance purposes a few years ago and they were speedy and friendly. I recently brought my truck back there again after being in an accident and I was very satisfied with the work they did. Not only did they do a good job but they know how to treat their customers and they have good attitudes. They even went out of their way to set up the rental car for me. Keep up the good work Cristo! - Edward P..

5
★★★★★

I first went to Cristo Collision West when I needed photos taken of my truck for insurance purposes a few years ago and they were speedy and friendly. I recently brought my truck back there again after being in an accident and I was very satisfied with the work they did. Not only did they do a good job but they know how to treat their customers and they have good attitudes. They even went out of their way to set up the rental car for me. Keep up the good work Cristo! - Edward P..

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I also had a poor experience here which dragged on for months...very poor quality work. Please research where you are going to take your car. I recommend Sofia on Lyell Avenue or Brothers Collision on Lake Ave.

1
★☆☆☆☆

I also had a poor experience here which dragged on for months...very poor quality work. Please research where you are going to take your car. I recommend Sofia on Lyell Avenue or Brothers Collision on Lake Ave.

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0 out of 1 people found this review helpful.

.

To be straight and to the point, my experience with this bodyshop was unreal and well, for lack of better words, absolute hell. In the words of a IVAN Certified Appraiser, "...it has a poor quality repaint with numerous quality issues (dirt/fish eyes/scratches in paint, damaged and loose moldings/gas door, color match issues, etc). Prior to poor repaint it would have been a 2+ (worth $9,400). With the poor quality repaint I rate it a 4- worth $6,200." As quoted by a Geico Supervisor, "...wet sanding and buffing will remove nibs but not the fish eyes. They can only be removed by stripping the affected panel and repainting. The areas of insufficient paint cover will also need to be stripped and repainted. The interior trim panels damaged by prying need to be replaced."
This supervisor had provided a letter to confirm results upon reinspection after the repaint:
-Front bumper:
-insufficient paint cover in recessed portions
-grille inserts should not have been painted but were
-paint nibs all over
Hood:
-fish eyes all over panel
-overspray on air scoops
-tape lines
LT fender:
-rough tape line
-paint nibs
RT fender:
-paint runs
-fish eyes
LT&RT fender lines not removed as charged
LF door:
-fish eyes all over panel
-cladding tape is loose
-LFDR handle is loose and covered with overspray
-pry marks in LFDR trim panel
-rough edge on LFDR edge
RF door:
-fish eyes in panel
-cladding is loose
LR door:
-tape line at cladding, door is only half painted
-pry marks in LRDR trim panel
-overspray on molding
RR door:
-tape line at cladding, door is only half painted
-overspray on molding
LT quarter panel:
-fish eyes all over panel
-insufficient paint cover at lower edge
RT quarter panel:
-fish eyes all over panel
-rough tape line
-paint nibs
Fuel door:
-overspray in filler neck
-door is misaligned and loose
-sand marks
Spoiler:
-insufficient paint cover
High mount lamp:
-not removed as charged
Rear bumper:
-insufficient paint cover in recessed areas
Interior
-overspray in interior

An email sent to me by a Geico Appraiser speaks for itself, "...I had personally told Jim that the job he did on your vehicle was poor...I was the last person to inspect the car at Cristo and was not impressed with the product."

Despite the fact that my car value has depreciated a few thousand dollars and is multiple shades of white, it's not my nature to speaking poorly of Cristo. I feel as though I am almost obligated to share my extremely poor experience and would hate to see another go through what I did for the last 9 months.

1
★☆☆☆☆

To be straight and to the point, my experience with this bodyshop was unreal and well, for lack of better words, absolute hell. In the words of a IVAN Certified Appraiser, "...it has a poor quality repaint with numerous quality issues (dirt/fish eyes/scratches in paint, damaged and loose moldings/gas door, color match issues, etc). Prior to poor repaint it would have been a 2+ (worth $9,400). With the poor quality repaint I rate it a 4- worth $6,200." As quoted by a Geico Supervisor, "...wet sanding and buffing will remove nibs but not the fish eyes. They can only be removed by stripping the affected panel and repainting. The areas of insufficient paint cover will also need to be stripped and repainted. The interior trim panels damaged by prying need to be replaced."
This supervisor had provided a letter to confirm results upon reinspection after the repaint:
-Front bumper:
-insufficient paint cover in recessed portions
-grille inserts should not have been painted but were
-paint nibs all over
Hood:
-fish eyes all over panel
-overspray on air scoops
-tape lines
LT fender:
-rough tape line
-paint nibs
RT fender:
-paint runs
-fish eyes
LT&RT fender lines not removed as charged
LF door:
-fish eyes all over panel
-cladding tape is loose
-LFDR handle is loose and covered with overspray
-pry marks in LFDR trim panel
-rough edge on LFDR edge
RF door:
-fish eyes in panel
-cladding is loose
LR door:
-tape line at cladding, door is only half painted
-pry marks in LRDR trim panel
-overspray on molding
RR door:
-tape line at cladding, door is only half painted
-overspray on molding
LT quarter panel:
-fish eyes all over panel
-insufficient paint cover at lower edge
RT quarter panel:
-fish eyes all over panel
-rough tape line
-paint nibs
Fuel door:
-overspray in filler neck
-door is misaligned and loose
-sand marks
Spoiler:
-insufficient paint cover
High mount lamp:
-not removed as charged
Rear bumper:
-insufficient paint cover in recessed areas
Interior
-overspray in interior

An email sent to me by a Geico Appraiser speaks for itself, "...I had personally told Jim that the job he did on your vehicle was poor...I was the last person to inspect the car at Cristo and was not impressed with the product."

Despite the fact that my car value has depreciated a few thousand dollars and is multiple shades of white, it's not my nature to speaking poorly of Cristo. I feel as though I am almost obligated to share my extremely poor experience and would hate to see another go through what I did for the last 9 months.

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1 out of 2 people found this review helpful.

.

I had to get photos taken for my insurance policy and was given Christo as a local provider. I was in and out literally 30 minutes after calling, and 10 minutes of that was me driving to the location. I was very impressed.

PROS: Efficient, Professional, Polite
CONS:

5
★★★★★

I had to get photos taken for my insurance policy and was given Christo as a local provider. I was in and out literally 30 minutes after calling, and 10 minutes of that was me driving to the location. I was very impressed.

PROS: Efficient, Professional, Polite
CONS:

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