Delaware Camera & Video

★★★☆☆
42.9557 -78.869
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716-877-3317

2635 Delaware Ave Ste F

Buffalo, NY

14216

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Delaware Camera & Video

7474 Transit Rd Buffalo, NY

2.6666667 6
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Reviews 1 - 6 of 6.
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have a small collection of working antique cameras that I have always wanted to use but didn't know much about. This place was such an amazing help! The employee who helped me was very patient and extremely knowledgeable. The customer service here was extremely commendable! I'm sure that I will be returning soon!

5
★★★★★

have a small collection of working antique cameras that I have always wanted to use but didn't know much about. This place was such an amazing help! The employee who helped me was very patient and extremely knowledgeable. The customer service here was extremely commendable! I'm sure that I will be returning soon!

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Delaware Camera is sadly, probably the worst camera store I have ever been in in the last 20 years, and I have been in many. Maybe 2 of the emplyees have anything but the most basic knowledge of things camera related. None of them seem to be able to answer even the simplest questions regarding film photography. Their print quality is terrible, they carry very little in the way of product, and what they do carry is for people who don't, and will never, need much more than a roll of 35mm film or a generic memory card. One employee actually laughed at me when I bought film developer once, obviously not realizing that people who shoot film do it because they want to, and have good money to spend on it. They also usually shoot digital as well, and after that incident, I take my digital business elsewhere. Again, that $5k went to other businesses, when it could have been theirs. It is a joke, it is overpriced, and if you have more knowledge of photography than what you can get from a TV commercial, you will surely leave frustrated. Buffalo very much needs a real camera store, but really, who would bring a good business here?

1
★☆☆☆☆

Delaware Camera is sadly, probably the worst camera store I have ever been in in the last 20 years, and I have been in many. Maybe 2 of the emplyees have anything but the most basic knowledge of things camera related. None of them seem to be able to answer even the simplest questions regarding film photography. Their print quality is terrible, they carry very little in the way of product, and what they do carry is for people who don't, and will never, need much more than a roll of 35mm film or a generic memory card. One employee actually laughed at me when I bought film developer once, obviously not realizing that people who shoot film do it because they want to, and have good money to spend on it. They also usually shoot digital as well, and after that incident, I take my digital business elsewhere. Again, that $5k went to other businesses, when it could have been theirs. It is a joke, it is overpriced, and if you have more knowledge of photography than what you can get from a TV commercial, you will surely leave frustrated. Buffalo very much needs a real camera store, but really, who would bring a good business here?

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.

The printing quality has gone down big time in the last year. I have sent many people here to get prints and now I am sad that I did. I take great pride in my photography and I am going to have to find another place to have my printing done. I am so sad that I can not say anything good about Delaware Camera.

1
★☆☆☆☆

The printing quality has gone down big time in the last year. I have sent many people here to get prints and now I am sad that I did. I take great pride in my photography and I am going to have to find another place to have my printing done. I am so sad that I can not say anything good about Delaware Camera.

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1 out of 1 people found this review helpful.

.

I like the convenience of this store and not having to go to the mall or a box store. Good service, they know their product and now that they have moved and made the store smaller, it is a much better atmosphere.

4
★★★★☆

I like the convenience of this store and not having to go to the mall or a box store. Good service, they know their product and now that they have moved and made the store smaller, it is a much better atmosphere.

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0 out of 1 people found this review helpful.

.

The selection at the store varies depending on when you are shopping. The staff also varies. Let me explain. I was looking for a Digital SLR and decided to look here. When I was initially shopping they did not have any cameras of any brand in stock. I started to ask a few questions but the employee that I was speaking with new less than I did and he worked there! He constantly was asking another associate who did know what he was talking about. Eventually I was told they would be back in stock next week. I came back and unfortunately the employee who knew what he was talking about was busy so I spoke with another employee. He was not any better than the first. At this point I just left. Also the prices were a little higher than other places.

PROS: Some knowledgable employees
CONS: Several employees without any knowledge of cameras

2
★★☆☆☆

The selection at the store varies depending on when you are shopping. The staff also varies. Let me explain. I was looking for a Digital SLR and decided to look here. When I was initially shopping they did not have any cameras of any brand in stock. I started to ask a few questions but the employee that I was speaking with new less than I did and he worked there! He constantly was asking another associate who did know what he was talking about. Eventually I was told they would be back in stock next week. I came back and unfortunately the employee who knew what he was talking about was busy so I spoke with another employee. He was not any better than the first. At this point I just left. Also the prices were a little higher than other places.

PROS: Some knowledgable employees
CONS: Several employees without any knowledge of cameras

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1 out of 1 people found this review helpful.

.

We used Delaware Camera for some repairs on my wife's camera. When we initially came in, we dealt with a very solid technician who was able to diagnose what was causing the problem and said they could take care of it although it wasn't something they'd normally do. He gave us what seemed like a reasonable estimate and time frame and true to his word the camera was fixed and ready to pick up when promised.

Upon our return to pick up the camera, we had some additional questions, but the employee that was there this time was unable to help us out and generally just seemed inexperienced.

When we came in on a later date with some questions about what film would be the best for a particular purpose we again dealt with an employee who didn't seem to have much to offer.

So while our initial experience with the staff was very good, it seems like it can be a bit of a hit or miss prospect. That said, the repair work they completed for us was done well, affordably and on time.

PROS: Reasonable prices
CONS: Staff can be mixed

3
★★★☆☆

We used Delaware Camera for some repairs on my wife's camera. When we initially came in, we dealt with a very solid technician who was able to diagnose what was causing the problem and said they could take care of it although it wasn't something they'd normally do. He gave us what seemed like a reasonable estimate and time frame and true to his word the camera was fixed and ready to pick up when promised.

Upon our return to pick up the camera, we had some additional questions, but the employee that was there this time was unable to help us out and generally just seemed inexperienced.

When we came in on a later date with some questions about what film would be the best for a particular purpose we again dealt with an employee who didn't seem to have much to offer.

So while our initial experience with the staff was very good, it seems like it can be a bit of a hit or miss prospect. That said, the repair work they completed for us was done well, affordably and on time.

PROS: Reasonable prices
CONS: Staff can be mixed

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