Roberti Saab

★★★☆☆

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I have been a long time customer of Roberti Saab in Kingston NY as well as 4 of my family members, in total we purchased 17 Roberti Saabs. During ownership of all, Mr. Roberti has treated us as if we were his only customers. Furthermore, the service department at Roberti's continues to show professionalism and customer concern. In responce to "Robertinomore's" post, I know all 60k check ups at robertis get a coolant flush and a fuel filter. In fact I am reading off the list of items covered in the 60k. This person obviously doesnt offer information about his or her vehicle ie. what size tires are they...17 or 18 inch perhaps? They will wear out faster, THEY ARE PERFORMANCE TIRES!!! And yes Roberti does dismantle cars, in this day and age, I would like to call it RECYCLING!!!! To answer to his or her comment regarding " 5 fingered from the car next to yours" If your to cheap to pay for new, or just cant afford it, then yes they have offered lower priced "used parts" to me and many of my friends and family members. I find that is very refreshing to know they still care about the consumer, enough to have used parts available. If you are having trouble with your Saab, I am sorry... maybe a change in driving habbits is in order. I am an educated person, and know that in order for my Saab to provide transportation to me, I will need to put some $ into it. That is a fact I accept, and expect. If you paid for a 60k service you obviously have some miles on your car, and like my Mercedes Benz and Land Rover, they all need repairs from time to time.
I have also tried other dealers ( emergency break down) and found horrific service.

ROBERTI #1 ROBERTI #1 ROBERTI #1 ROBERTI #1 ROBERTI #1 ROBERTI #1 ROBERTI #1 ROBERTI #1

WAKE UP!!!! ITS A CAR...A MACHINE, IT WILL NEED REPAIRS, IF YOU CANT HANDLE THAT... THEN BUY A BICYCLE.

2
★★★★★

I have been a long time customer of Roberti Saab in Kingston NY as well as 4 of my family members, in total we purchased 17 Roberti Saabs. During ownership of all, Mr. Roberti has treated us as if we were his only customers. Furthermore, the service department at Roberti's continues to show professionalism and customer concern. In responce to "Robertinomore's" post, I know all 60k check ups at robertis get a coolant flush and a fuel filter. In fact I am reading off the list of items covered in the 60k. This person obviously doesnt offer information about his or her vehicle ie. what size tires are they...17 or 18 inch perhaps? They will wear out faster, THEY ARE PERFORMANCE TIRES!!! And yes Roberti does dismantle cars, in this day and age, I would like to call it RECYCLING!!!! To answer to his or her comment regarding " 5 fingered from the car next to yours" If your to cheap to pay for new, or just cant afford it, then yes they have offered lower priced "used parts" to me and many of my friends and family members. I find that is very refreshing to know they still care about the consumer, enough to have used parts available. If you are having trouble with your Saab, I am sorry... maybe a change in driving habbits is in order. I am an educated person, and know that in order for my Saab to provide transportation to me, I will need to put some $ into it. That is a fact I accept, and expect. If you paid for a 60k service you obviously have some miles on your car, and like my Mercedes Benz and Land Rover, they all need repairs from time to time.
I have also tried other dealers ( emergency break down) and found horrific service.

ROBERTI #1 ROBERTI #1 ROBERTI #1 ROBERTI #1 ROBERTI #1 ROBERTI #1 ROBERTI #1 ROBERTI #1

WAKE UP!!!! ITS A CAR...A MACHINE, IT WILL NEED REPAIRS, IF YOU CANT HANDLE THAT... THEN BUY A BICYCLE.

Pros: large selection. great service.

Cons: none

.

No more smile in service, at a rate in excess of $90/hour for labor one would think you were soliciting a professional service. The level of care, craftsmanship, and knowledge has fallen to that of your local "repair guy!"

Did I mention, $800 for a 60k check-up, doesn't include radiator flush, fuel filter, or something as basic as new wipers. Do spark plugs, a serpentine belt (not pulley) and air filters really cost $800+?

Roberti, Inc. and team are no longer an advocate for the consumer. Prescribing tires that wear out in just 17-18k miles. Having no thought of recommending and installing the same tire product three times at a rate in excess of $600 per set of four. When I raised seeking an alternative, there were more intelligent answers. It pays ($1800+) to navigate the waters yourself when immersed in the Roberti monthly Service Billing Goals!

There was a time when a man was selling cars on the side of a road and his word held true. Ten + years later the words have stopped and no longer is the mantra. "Take Care of the Customer and the Profits will come." Rather, it is now one that ignores the needs of the client and relishes in the fact that a broken vehicle = power, thus holding the consumer as an economic hostage.Too BAD!!!
Stay away from ROBERTI MOTOR CAR!!!!

If you want to buy from America's Largest SAAB dismantler, go to Roberti. Did I mention my SID, OnSTAR, and other parts were swapped, and 5-fingered from the Roberti, Inc. Inventory?

The part is new, we just "pulled it" from the Certified 03 next to yours:-)

R U KIDDING, STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!

Last chance, if you want friends, family, and colleagues to jeer you as to how many miles your SAAB has vertical versus horizontal...then buy from Roberti SAAB, Inc.ROBERTI_SAAB-NO MORE!!!!!!!!!!ROBERTI_SAAB-NO MORE!!!!!!!!!!ROBERTI_SAAB-NO MORE!!!!!!!!!!ROBERTI_SAAB-NO MORE!!!!!!!!!!ROBERTI_SAAB-NO MORE!!!!!!!!!!ROBERTI_SAAB-NO MORE!!!!!!!!!!ROBERTI_SAAB-NO MORE!!!!!!!!!!

0
★☆☆☆☆

No more smile in service, at a rate in excess of $90/hour for labor one would think you were soliciting a professional service. The level of care, craftsmanship, and knowledge has fallen to that of your local "repair guy!"

Did I mention, $800 for a 60k check-up, doesn't include radiator flush, fuel filter, or something as basic as new wipers. Do spark plugs, a serpentine belt (not pulley) and air filters really cost $800+?

Roberti, Inc. and team are no longer an advocate for the consumer. Prescribing tires that wear out in just 17-18k miles. Having no thought of recommending and installing the same tire product three times at a rate in excess of $600 per set of four. When I raised seeking an alternative, there were more intelligent answers. It pays ($1800+) to navigate the waters yourself when immersed in the Roberti monthly Service Billing Goals!

There was a time when a man was selling cars on the side of a road and his word held true. Ten + years later the words have stopped and no longer is the mantra. "Take Care of the Customer and the Profits will come." Rather, it is now one that ignores the needs of the client and relishes in the fact that a broken vehicle = power, thus holding the consumer as an economic hostage.Too BAD!!!
Stay away from ROBERTI MOTOR CAR!!!!

If you want to buy from America's Largest SAAB dismantler, go to Roberti. Did I mention my SID, OnSTAR, and other parts were swapped, and 5-fingered from the Roberti, Inc. Inventory?

The part is new, we just "pulled it" from the Certified 03 next to yours:-)

R U KIDDING, STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!

Last chance, if you want friends, family, and colleagues to jeer you as to how many miles your SAAB has vertical versus horizontal...then buy from Roberti SAAB, Inc.ROBERTI_SAAB-NO MORE!!!!!!!!!!ROBERTI_SAAB-NO MORE!!!!!!!!!!ROBERTI_SAAB-NO MORE!!!!!!!!!!ROBERTI_SAAB-NO MORE!!!!!!!!!!ROBERTI_SAAB-NO MORE!!!!!!!!!!ROBERTI_SAAB-NO MORE!!!!!!!!!!ROBERTI_SAAB-NO MORE!!!!!!!!!!

Pros: Many SAABS

Cons: Roberti SAAB IS NOT AN ADVOCATE FOR THE CUSTOMER. BEWARE!$$$$$$$$$

 

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