Lipinoga Florist & Landscaping

★★★★☆
  • 9890 Main St

    Clarence, NY 14031

    Map & Directions
  • 716-759-6563

About Lipinoga Florist & Landscaping

Categories

Home & Garden

Home & Garden
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Went in to have a bouquet done for my wedding vow renewal. The colors are gold champagne and navy. They did not have a champagne rose in the store to show me but the employee reassured me 3 TIMES that it was close to my gold champagne sample that I left with her. Went to pick up the flowers and the roses were PINK champagne, not gold champagne. The OWNER was very nasty yelling at me that this is what I odered. I tried to explain that this is NOT what I was told the color would be and that they employee assured me it would be close to my sample and that the one she showed me in the book looked more like my sample. She walked over to the books on the table and pointed to a rose and very rudley said "This is a champagne rose!". I told her this was NOT the book I was shown and to get the other book for me so I could show her was I was shown and told. She stated "I don't have time fore this. I Have invested enough time in this and this is the SMALLEST wedding I have ever done!". Just because it is a smaller wedding does not make me any less important as a customer than a larger wedding! I am still a customer! I said to her that she had my sample and she stated that my sample is not champagne, and that it is tan- even thought the sample said right on it CHAMPAGNE! If I was told by HER employee from the start that a champagne rose is PINK champagne, than I would have ordered something else. HER employee is the one that gave me false information yet she blamed me and barely let me get 2 words in to explain to her that her employee never showed me an actually champagne rose and that she told me it was close to my sample. She did switch the rose but was completely rude and unapologetic about the situation. I am a designer in furniture sales and I KNOW my colors. I also know that good customer service is key to a successful business. The bouquet was pretty in the end, but NOT worth the way I was treated. The owner was EXTREMELY UNPROFESSIONSAL and I would never advise this place to anyone. If my little wedding vow renewal was so beneath her, than she should have told me in the beginning and I would have taken my business elsewhere.

0
★☆☆☆☆

Went in to have a bouquet done for my wedding vow renewal. The colors are gold champagne and navy. They did not have a champagne rose in the store to show me but the employee reassured me 3 TIMES that it was close to my gold champagne sample that I left with her. Went to pick up the flowers and the roses were PINK champagne, not gold champagne. The OWNER was very nasty yelling at me that this is what I odered. I tried to explain that this is NOT what I was told the color would be and that they employee assured me it would be close to my sample and that the one she showed me in the book looked more like my sample. She walked over to the books on the table and pointed to a rose and very rudley said "This is a champagne rose!". I told her this was NOT the book I was shown and to get the other book for me so I could show her was I was shown and told. She stated "I don't have time fore this. I Have invested enough time in this and this is the SMALLEST wedding I have ever done!". Just because it is a smaller wedding does not make me any less important as a customer than a larger wedding! I am still a customer! I said to her that she had my sample and she stated that my sample is not champagne, and that it is tan- even thought the sample said right on it CHAMPAGNE! If I was told by HER employee from the start that a champagne rose is PINK champagne, than I would have ordered something else. HER employee is the one that gave me false information yet she blamed me and barely let me get 2 words in to explain to her that her employee never showed me an actually champagne rose and that she told me it was close to my sample. She did switch the rose but was completely rude and unapologetic about the situation. I am a designer in furniture sales and I KNOW my colors. I also know that good customer service is key to a successful business. The bouquet was pretty in the end, but NOT worth the way I was treated. The owner was EXTREMELY UNPROFESSIONSAL and I would never advise this place to anyone. If my little wedding vow renewal was so beneath her, than she should have told me in the beginning and I would have taken my business elsewhere.

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THE ROSES I GOT FOR VALENTINE'S DAY WERE WONDERFUL- THEY WERE ARRANGED IN A NICE VASE AND WERE JUST PERFECT LOOKING- I LOVE WHEN MY BOYFRIEND GETS ME FLOWERS FROM HERE

2
★★★★★

THE ROSES I GOT FOR VALENTINE'S DAY WERE WONDERFUL- THEY WERE ARRANGED IN A NICE VASE AND WERE JUST PERFECT LOOKING- I LOVE WHEN MY BOYFRIEND GETS ME FLOWERS FROM HERE

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This is the best florist in the Amherst area. The staff is always very helpful and helps me make up beautiful combinations of seasonal flowers. I get something different and elegant every time for a very fair price. They are also very timely, it is not a problem to call in the morning and get a custom arrangement that same day. I?ve also found that the Lipinoga family is very creative and it is a good idea just to let one of the ladies do what they do and the I always get something surprising!

2
★★★★★

This is the best florist in the Amherst area. The staff is always very helpful and helps me make up beautiful combinations of seasonal flowers. I get something different and elegant every time for a very fair price. They are also very timely, it is not a problem to call in the morning and get a custom arrangement that same day. I?ve also found that the Lipinoga family is very creative and it is a good idea just to let one of the ladies do what they do and the I always get something surprising!

Pros: Friendly, Punctual, Long-lasting, great selection

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My wedding flowers were just perfect!! I got even more than I expected for a very fair price. My bouquet was spectacular and all the other arrangments were excually exquisite. The wedding flowers and decor they provided really made my day extra special!

5
★★★★★

My wedding flowers were just perfect!! I got even more than I expected for a very fair price. My bouquet was spectacular and all the other arrangments were excually exquisite. The wedding flowers and decor they provided really made my day extra special!

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I always use Lipinoga's for any of the flowers I need to order for holidays, parties or special occasions. Everything has always been stunning and fresh and is very reasonably priced. The staff is not only creative but very friendly and willing to help me pick out the perfect gift or arrangement!

5
★★★★★

I always use Lipinoga's for any of the flowers I need to order for holidays, parties or special occasions. Everything has always been stunning and fresh and is very reasonably priced. The staff is not only creative but very friendly and willing to help me pick out the perfect gift or arrangement!

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so many of the people I dealt with for my wedding acted like it was just another order, but Lipinoga's really cared about what I wanted. They did an awesome job on my flowers and they really made my day gorgeous. My bouquet was more that I expected it was so exquisite!!! Jen was so helpful with helping me pick everything out I went and sat down and went over a bunch of pictures and she helped me get ideas. Then I went back and she made smaple cneterpieces so I could see some different options. I was surprised because of the 3 florists I got estimates from I got the most for my money here and the quality was better but on top of that the sevrice was great. Everything was delivered on time and was great!

5
★★★★★

so many of the people I dealt with for my wedding acted like it was just another order, but Lipinoga's really cared about what I wanted. They did an awesome job on my flowers and they really made my day gorgeous. My bouquet was more that I expected it was so exquisite!!! Jen was so helpful with helping me pick everything out I went and sat down and went over a bunch of pictures and she helped me get ideas. Then I went back and she made smaple cneterpieces so I could see some different options. I was surprised because of the 3 florists I got estimates from I got the most for my money here and the quality was better but on top of that the sevrice was great. Everything was delivered on time and was great!

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