Grobens Auto Body

★★★★☆
  • 23 Horseblock Rd

    Centereach, NY 11720

    Map & Directions
  • 631-588-1988

About Grobens Auto Body

Categories
  • Auto Body Paint & Repair
  • Towing Companies
Hours
M-F 8am-5pm, Sa 8am-12pm, Su Closed
Special Offer
Certified For Your Peace Of Mind
Emails
  • matt@grobensautobody.com
Phones
  • Fax (631-588-1995)
Year Established
  • 1964
Payment Options
  • American Express
  • Discover
  • MasterCard
  • Visa

Automotive

Automotive
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4.0 9
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Someone hit my parked car and grobens fixed my car in 1 week cash payment. This was great but unfortunately one week later I got in another accident. Since we went through the other persons insurance they took their sweet time. They sent my car for a tire alignment with the spare tire on and returned my car A MONTH later with a head light out, tail light out and no gas in the tank. The employees are very rude especially their manager and I had a very unpleasant experience. I will never return/ recommend this shop.

1
★☆☆☆☆

Someone hit my parked car and grobens fixed my car in 1 week cash payment. This was great but unfortunately one week later I got in another accident. Since we went through the other persons insurance they took their sweet time. They sent my car for a tire alignment with the spare tire on and returned my car A MONTH later with a head light out, tail light out and no gas in the tank. The employees are very rude especially their manager and I had a very unpleasant experience. I will never return/ recommend this shop.

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All I can say is everyone was great. Sorry about you all not happy with grobens, guess you cant please the ones that cant be pleased

5
★★★★★

All I can say is everyone was great. Sorry about you all not happy with grobens, guess you cant please the ones that cant be pleased

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.

I was impressed at how professional everyone at Grobens was. They were attentive at all my request and needs. I would most definetely go back, I wouldn't go anywhere else

3
★★★★★

I was impressed at how professional everyone at Grobens was. They were attentive at all my request and needs. I would most definetely go back, I wouldn't go anywhere else

.

These people are they most inconsiderate, unprofessional people i have ever had work on my car. Unfortunately, three months ago I was in accident and Grobens came recommended through my insurance company. So I drop my car off (GET A RENT A

3
★★★★★

These people are they most inconsiderate, unprofessional people i have ever had work on my car. Unfortunately, three months ago I was in accident and Grobens came recommended through my insurance company. So I drop my car off (GET A RENT A

.

I had 2 unfortunate encounters with them over the past 6 years. The first time was after a front end collision and Geico recommended me to go to this shop to get my car repaired. The repair was quick, but when I picked up the car, my headlights didn't work. Turned out they didn't even hookup the electrical connectors. 2 Months later, the paint on the front bumper started to bubble. Having seen their incompetence, I did not bother going back and have them repaint it.

The second time I was rear-ended by some jackass who had Geico. So Geico admitted 100% at fault and told me to go there to get an estimate. Once I got there, they looked over my bumper and told me they will replace it (mind you, it was only minor damages with a few scratches), but get this, they will only pay half the cost of the new bumper, while I will be responsible for the other half. When asked why, I was told because there were existing scratches. I refused and reminded them that their responsibility is to get my car back to its original shape. So I don't care how they do it, if that requires just fixing the damages done by the other driver, I will be happy with that. They told me flat out that is impossible. Told me fixing it will cost them too much money. So long story short, after talking to everybody there and pretty much got nowhere, I ended up having my mechanic fix it, for about the same low-ball payment they paid me.

So as you can see, these guys work for Geico and not for you. So beware when going there.

1
★☆☆☆☆

I had 2 unfortunate encounters with them over the past 6 years. The first time was after a front end collision and Geico recommended me to go to this shop to get my car repaired. The repair was quick, but when I picked up the car, my headlights didn't work. Turned out they didn't even hookup the electrical connectors. 2 Months later, the paint on the front bumper started to bubble. Having seen their incompetence, I did not bother going back and have them repaint it.

The second time I was rear-ended by some jackass who had Geico. So Geico admitted 100% at fault and told me to go there to get an estimate. Once I got there, they looked over my bumper and told me they will replace it (mind you, it was only minor damages with a few scratches), but get this, they will only pay half the cost of the new bumper, while I will be responsible for the other half. When asked why, I was told because there were existing scratches. I refused and reminded them that their responsibility is to get my car back to its original shape. So I don't care how they do it, if that requires just fixing the damages done by the other driver, I will be happy with that. They told me flat out that is impossible. Told me fixing it will cost them too much money. So long story short, after talking to everybody there and pretty much got nowhere, I ended up having my mechanic fix it, for about the same low-ball payment they paid me.

So as you can see, these guys work for Geico and not for you. So beware when going there.

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1 out of 1 people found this review helpful.

.

I had 2 unfortunate encounters with them over the past 6 years. The first time was after a front end collision and Geico recommended me to go to this shop to get my car repaired. The repair was quick, but when I picked up the car, my

3
★★★★★

I had 2 unfortunate encounters with them over the past 6 years. The first time was after a front end collision and Geico recommended me to go to this shop to get my car repaired. The repair was quick, but when I picked up the car, my

.

I was also recommended to use Groben's by Geico. From the first phone call, the service and representatives at Groben's were solicitous, professional, friendly and accomodating. There was extensive damage to the car and thought this process would take at the least a week to ten days. My car was completed on day six. The repairs were done expeditiously and accurately. There was one anomoly in the repairs which was handled immediately. I also agree that having the Geico rep on site together with Enterprise was a definite plus. I would unhesitatingly recommend this location to anyone having suffered damages to their vehicle.

5
★★★★★

I was also recommended to use Groben's by Geico. From the first phone call, the service and representatives at Groben's were solicitous, professional, friendly and accomodating. There was extensive damage to the car and thought this process would take at the least a week to ten days. My car was completed on day six. The repairs were done expeditiously and accurately. There was one anomoly in the repairs which was handled immediately. I also agree that having the Geico rep on site together with Enterprise was a definite plus. I would unhesitatingly recommend this location to anyone having suffered damages to their vehicle.

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.

I was told by Geico to go to this shop. Read the only review they had online and all seemed well. The tow trucker seemed to like them as well. Well it seems I was caught in a circle of people just trying to get the money. I have been told everyday for the past week my car will be ready tomorrow. Still the car sits waiting suspension parts and assembly. How in the world would they tell me it would be ready when they havent even assembled the car?

On top of that they told my my alignment is off due to a bad Strut. A bad strut??? Since when does a bad strut have anything to do with aligning a car? I had told them it needed a new control arm because it was bent, they said no its the strut. Ok wont argue.

Still waiting on Suspension parts after trying to align the car with a new strut? Then was told the car was finished other then that. When I asked more details they stated the lights not on the fender lining is not on as well. So.... Does that count as being done? I would seriously consider your options. If you can afford a rental for this long go for it I suppose.

0
★☆☆☆☆

I was told by Geico to go to this shop. Read the only review they had online and all seemed well. The tow trucker seemed to like them as well. Well it seems I was caught in a circle of people just trying to get the money. I have been told everyday for the past week my car will be ready tomorrow. Still the car sits waiting suspension parts and assembly. How in the world would they tell me it would be ready when they havent even assembled the car?

On top of that they told my my alignment is off due to a bad Strut. A bad strut??? Since when does a bad strut have anything to do with aligning a car? I had told them it needed a new control arm because it was bent, they said no its the strut. Ok wont argue.

Still waiting on Suspension parts after trying to align the car with a new strut? Then was told the car was finished other then that. When I asked more details they stated the lights not on the fender lining is not on as well. So.... Does that count as being done? I would seriously consider your options. If you can afford a rental for this long go for it I suppose.

Pros: Not sure yet, good reputation I suppose

Cons: Poor Service, and never meeting there deadlines

.

This place was recommended to us by Geico after we had an accident with our Mercedes. They did a really great job on the SUV, you can't even tell we ever had the wreck. The convenience of having the Geico representative work in the shop and having Enterprise there was great. I didn't have to go any where else. Dropped off the Mercedes, geico rep checked it out, enterprise rep gave us a rental. Definitely would recommend.

5
★★★★★

This place was recommended to us by Geico after we had an accident with our Mercedes. They did a really great job on the SUV, you can't even tell we ever had the wreck. The convenience of having the Geico representative work in the shop and having Enterprise there was great. I didn't have to go any where else. Dropped off the Mercedes, geico rep checked it out, enterprise rep gave us a rental. Definitely would recommend.

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Providing professional auto body repairs to Long Island's Suffolk County since 1963.

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