Z'baby Co

★★★★☆
  • 996 Lexington Ave

    New York, NY 10021

    Map & Directions
  • 212-472-2229

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Shopped for first grandson would rather save for his college fund. Service was not helpful had better experience at baby's r us

Would not go back nor revommended to others.

2
★★☆☆☆

Shopped for first grandson would rather save for his college fund. Service was not helpful had better experience at baby's r us

Would not go back nor revommended to others.

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Usually shopping at an upscale store at least gets you stellar customer service. Not in this case. The return policy is strict - store credit only - and customer service is atrocious. This shopper waited over 2 months to have a phone call returned from the manager (in fact she never called), three trips into the store were no help - she was always too busy. All this for a simple customer service issue - to return an outfit that was mis-matched - 6 month hat with a 12 month outfit.

5
★★★★★

Usually shopping at an upscale store at least gets you stellar customer service. Not in this case. The return policy is strict - store credit only - and customer service is atrocious. This shopper waited over 2 months to have a phone call returned from the manager (in fact she never called), three trips into the store were no help - she was always too busy. All this for a simple customer service issue - to return an outfit that was mis-matched - 6 month hat with a 12 month outfit.

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This Upper East Side baby clothing store is likely to cost the average Manhattan toddler a small fortune for a onesy. The money conscious would not shop here, even though the mini-designer outfits are adorable.

4
★★★★☆

This Upper East Side baby clothing store is likely to cost the average Manhattan toddler a small fortune for a onesy. The money conscious would not shop here, even though the mini-designer outfits are adorable.

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