Chester Valley Tires

★★★★☆
  • 43 Lehigh Ave 47 #47

    Chester, NY 10918

    Map & Directions
  • 845-469-5084

Automotive

Automotive
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4.2 5
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The guy from April 21st must have been having a pretty bad day. I've used Chester Valley Tires for decades and have sent loads of people over there. GREAT people, GREAT service - and always willing to go the "extra-mile" for their customers.

These guys are smart and "old-school". They don't fix things to don't need to be fixed - and they work hard to help out when someone is in a jam. The place is a little "interesting" - but pretty cool that these guys have been in business long enough to HAVE a wild shop like that!!

5
★★★★★

The guy from April 21st must have been having a pretty bad day. I've used Chester Valley Tires for decades and have sent loads of people over there. GREAT people, GREAT service - and always willing to go the "extra-mile" for their customers.

These guys are smart and "old-school". They don't fix things to don't need to be fixed - and they work hard to help out when someone is in a jam. The place is a little "interesting" - but pretty cool that these guys have been in business long enough to HAVE a wild shop like that!!

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Very nice guys. Not very good service. Filthy location. Was told my car would be done that afternoon. Early in the afternoon received a call from them telling me they broke a part and how much it would cost to fix it as well as claiming that a part that I believe was working when I brought it there wasn't working. Later that afternoon I got a call saying the parts place sent the wrong part and the part I actually needed was more money. I agreed (what else can you do in this situation when your car is apart?). However, the new part wouldn't be in until the morning. I called in the morning and was told the parts place sent the wrong part again (seeing a trend here?). They told me the part would be there between 1 and 2. I called - sure enough, no part yet. They said the part would be there shortly and then it would only take a 1/2 hour to finish up. They told me not to call them again they would call me when it was finished. Fantastic. Feeling that they were lying, I called back three hours later. New excuse and they don't know how long it's going to take to finish. Again, it was implied that I should not call back - someone will call when they're finished. Of course, they closed in an hour, unfinished as predicted. I was very clear when I dropped the car off that it was very important to have it done when they said it would be done and all I got was the run around from that point forward. I should have known by the look of the place which looks abandoned and full of years of neglect. If I need a place to shoot a horror film, I know where to go. You break my car, make me pay for it, and then repeatedly delay the fixing of it.

2
★★☆☆☆

Very nice guys. Not very good service. Filthy location. Was told my car would be done that afternoon. Early in the afternoon received a call from them telling me they broke a part and how much it would cost to fix it as well as claiming that a part that I believe was working when I brought it there wasn't working. Later that afternoon I got a call saying the parts place sent the wrong part and the part I actually needed was more money. I agreed (what else can you do in this situation when your car is apart?). However, the new part wouldn't be in until the morning. I called in the morning and was told the parts place sent the wrong part again (seeing a trend here?). They told me the part would be there between 1 and 2. I called - sure enough, no part yet. They said the part would be there shortly and then it would only take a 1/2 hour to finish up. They told me not to call them again they would call me when it was finished. Fantastic. Feeling that they were lying, I called back three hours later. New excuse and they don't know how long it's going to take to finish. Again, it was implied that I should not call back - someone will call when they're finished. Of course, they closed in an hour, unfinished as predicted. I was very clear when I dropped the car off that it was very important to have it done when they said it would be done and all I got was the run around from that point forward. I should have known by the look of the place which looks abandoned and full of years of neglect. If I need a place to shoot a horror film, I know where to go. You break my car, make me pay for it, and then repeatedly delay the fixing of it.

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0 out of 1 people found this review helpful.

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Been going to Chester Valley my whole life. I can always count on them to give me and my vehicle the best!! They are always fast and accurate with whatever my car needs. Every car that I've had has lasted over 300,000 miles and I attribute that to the work that was done on it!! Thank you Chester Valley

5
★★★★★

Been going to Chester Valley my whole life. I can always count on them to give me and my vehicle the best!! They are always fast and accurate with whatever my car needs. Every car that I've had has lasted over 300,000 miles and I attribute that to the work that was done on it!! Thank you Chester Valley

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1 out of 1 people found this review helpful.

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They've been working on my cars for the almost 10 years and they've always done a great job. World class honesty and very professional. Thank you for everything.

5
★★★★★

They've been working on my cars for the almost 10 years and they've always done a great job. World class honesty and very professional. Thank you for everything.

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1 out of 1 people found this review helpful.

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I have had my cars oil changed and also bought 4 new tires for my car at chester valley tires. The have saturday morning hours to perform repairs. The tire prices are excellent, which I know because I started my research and shopping using tirerack.com (an excellent resource), and my final price compared to their suggested price was outstanding, along with being the best among the local shops I called. They are in a convenienct location, right off of Route 17 in Chester, parking is very good, and the staff is very friendly and helpful. My only negative comment is that there is not much of a seating area to wait while your car is worked on, nor are there any nearby shops to walk to.

4
★★★★☆

I have had my cars oil changed and also bought 4 new tires for my car at chester valley tires. The have saturday morning hours to perform repairs. The tire prices are excellent, which I know because I started my research and shopping using tirerack.com (an excellent resource), and my final price compared to their suggested price was outstanding, along with being the best among the local shops I called. They are in a convenienct location, right off of Route 17 in Chester, parking is very good, and the staff is very friendly and helpful. My only negative comment is that there is not much of a seating area to wait while your car is worked on, nor are there any nearby shops to walk to.

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1 out of 1 people found this review helpful.

 

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