Adirondack Insurance Exchange

★★☆☆☆
42.9782 -78.6993
Map and Directions to McDaniel Tom - Adirondack Insurance Exchange

600 Essjay Rd # 100

Buffalo, NY

14221

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About Adirondack Insurance Exchange

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Reviews 1 - 3 of 3.
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I was a happy One Beacon customer for many years. Adirondack took over Beacon. I have had nothing but aggravation with this company! They can not get their billing correct, can not manually do math to help the problem and do not seem to care about the customer. I do not like being forced to pay a $25 dollar membership and not use any of the supposed services which come with it. They do not know they are located in Amherst NY, not the incorporated Village of Williamsville, if they do not know where they are this might explain a lot.

1
★☆☆☆☆

I was a happy One Beacon customer for many years. Adirondack took over Beacon. I have had nothing but aggravation with this company! They can not get their billing correct, can not manually do math to help the problem and do not seem to care about the customer. I do not like being forced to pay a $25 dollar membership and not use any of the supposed services which come with it. They do not know they are located in Amherst NY, not the incorporated Village of Williamsville, if they do not know where they are this might explain a lot.

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Wow...we have had great experience with Adirondack Insurance.

We moved our policy to them a few years ago and saved several hundred dollars. We have something called a package policy. It covers our cars, home, everything under one policy. We have only had to make 1 or 2 changes to our policy since having it, like swapping out our older car for a new one a few months ago, and we had no problems at all. I also called their billing department once and the Rep was very helpful.

There is another thing about Adirondack I thought was pretty interesting. Along with our policy we got a bunch of extra "benefits" as a customer, things like roadside assistance and complimentary credit monitoring. This allowed us to drop our AAA membership and stop paying our credit card company a monthly fee for their monitoring service. This added to our savings.

Fortunately we have no experience with needing Adirondack to pay a claim, so I can't offer an opinion on that, but our local agent told us they are excellent in that area...one of the best. We have recommended Adirondack to a few friends and their experience has been good as well.

Hope someone finds this review useful.

5
★★★★★

Wow...we have had great experience with Adirondack Insurance.

We moved our policy to them a few years ago and saved several hundred dollars. We have something called a package policy. It covers our cars, home, everything under one policy. We have only had to make 1 or 2 changes to our policy since having it, like swapping out our older car for a new one a few months ago, and we had no problems at all. I also called their billing department once and the Rep was very helpful.

There is another thing about Adirondack I thought was pretty interesting. Along with our policy we got a bunch of extra "benefits" as a customer, things like roadside assistance and complimentary credit monitoring. This allowed us to drop our AAA membership and stop paying our credit card company a monthly fee for their monitoring service. This added to our savings.

Fortunately we have no experience with needing Adirondack to pay a claim, so I can't offer an opinion on that, but our local agent told us they are excellent in that area...one of the best. We have recommended Adirondack to a few friends and their experience has been good as well.

Hope someone finds this review useful.

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I was formerly represented by OneBeacon, then one day my policy changed to Adirondack. I have had nothing but poor experiences with them. I've called 3 times and each time the customer service agents were unhelpful, even downright rude.... And the worst part is, my insurance premium is more expensive since the company changed! I'm now paying more money for much worse service and I had no say in the matter, it's time to switch!

1
★☆☆☆☆

I was formerly represented by OneBeacon, then one day my policy changed to Adirondack. I have had nothing but poor experiences with them. I've called 3 times and each time the customer service agents were unhelpful, even downright rude.... And the worst part is, my insurance premium is more expensive since the company changed! I'm now paying more money for much worse service and I had no say in the matter, it's time to switch!

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