Topal Alan J DVM

★★★☆☆

About Topal Alan J DVM

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Pets & Animals

Pets & Animals
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I just move to this area from MA and was looking for a vet for my dogs - I have several rescue dogs. I had heard some good things about this practice so I left a message 8 days ago and have yet to receive a call back! I understand that perhaps they were busy that day since it was the day after Memorial Day, but 8 days later and still no call? That's unacceptable. I have no interest in using this practice now. If they can't return a call within a day or two, what type of service will they provide?

Perhaps they're so busy they can't take on new clients?? If that's the case, a call back explaining it would have been nice.

1
★☆☆☆☆

I just move to this area from MA and was looking for a vet for my dogs - I have several rescue dogs. I had heard some good things about this practice so I left a message 8 days ago and have yet to receive a call back! I understand that perhaps they were busy that day since it was the day after Memorial Day, but 8 days later and still no call? That's unacceptable. I have no interest in using this practice now. If they can't return a call within a day or two, what type of service will they provide?

Perhaps they're so busy they can't take on new clients?? If that's the case, a call back explaining it would have been nice.

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My extended family has been using Mountainview for years. For the most part, the staff has been very knowledgeable and helpful. We really enjoyed the doctor who recently left.

We just saw the new doctor, and were not overly impressed. Between the doctor and the assistant, we got inconsistent information about risks of vaccinations and about treatment for my dogs ears. The assistant even made a negative comment about my dog's behavior, even though she is a fantastic dog (she never told me what my dog had done, only asked if she's "like that with the kids".

I then took my mother's cat into see Dr. Topal and was *very* impressed with his "bedside manner". He is very friendly and warm and clearly loves animals. We will be requesting him in the future.

3
★★★☆☆

My extended family has been using Mountainview for years. For the most part, the staff has been very knowledgeable and helpful. We really enjoyed the doctor who recently left.

We just saw the new doctor, and were not overly impressed. Between the doctor and the assistant, we got inconsistent information about risks of vaccinations and about treatment for my dogs ears. The assistant even made a negative comment about my dog's behavior, even though she is a fantastic dog (she never told me what my dog had done, only asked if she's "like that with the kids".

I then took my mother's cat into see Dr. Topal and was *very* impressed with his "bedside manner". He is very friendly and warm and clearly loves animals. We will be requesting him in the future.

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We have brought our cats and dogs to Mountainview Animal Hospital for years and have always been happy with the care we have received. The staff are friendly and helpful.

4
★★★★☆

We have brought our cats and dogs to Mountainview Animal Hospital for years and have always been happy with the care we have received. The staff are friendly and helpful.

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