Feline Day Spa

NOTE TO THE OWNER: If my dermatologist hadn't recommended this spa I would have walked out. The air ventilation system has to be turned on or updated - it smelled like I was inside a steamroom smelling nail polish remover. Also, perhaps you could advise your staff to discuss facial problems as a mini consultation B4 the facial. I was so relaxed that I did not pay attention to comments! Massage - I could have done without, but it's extra right? I paid for facial, not back neck, chest massage, hand circulation treatment, sample take home packets etc... Overall I rate staff 5/5, results of products 6/5 and ambiance 4/5.

Pros: staff uses expensive products, results in less than 24hrs!

Cons: maybe I came at a bad time...

Posted 11/11/09

Went to the spa yesterday to have a treatment..Alex was excellent! The people at the front desk couldn't have been nicer...I have seen in past reviews that the people here can be rude, but in my past visits I felt they were really tring to make some changes...On with the story.. I was checking out...One of the spa workers came up next to me at the front desk...I thought it was my technician Alex..I went to hand her a tip...(Please keep in mind that throughout the treatment I did not have my glasses on...so therefore couldnt see so well)
She said in a very rude voice I am not Alex...I said, Im sorry,perhaps you look like her...the spa worker replies, I hope not! in a very rude manner...there was nothing but awkward silence from the front desk people and the client on the other side of me...She was so unpleasant and I was so embarrased...it left such a bad taste in my mouth...I would never be this unkind to a stranger, much less a client..This is why I wrote the review...I decided not to let it go this time...this woman ruined what was a very lovely break for me....I will never go back...Too bad, because I live in the neighborhood...And.....why was this woman so derogatory towards a fellow worker??? It was a very awkward moment with no sound except crickets, because everyone was shocked she was so rude....I would have expected the front desk people to say something, however I think they were as stunned by I was by how nasty this woman was...Too bad and bye bye

Pros: Services are great

Cons: Bad attitudes

Posted 11/11/09

This is a fabulous, high end boutique spa. The service is wonderful and the manis/pedis are great. The new pedicure chairs are to-die-for.... sometimes I want to go just for the chair! My mom had a fantastic massage, but I've only ever had nail services. It's comfortable and calm... a great escape on the Upper West Side.

Pros: wonderful service, brand new pedicure chairs

Cons: it's small, so sometimes hard to get an appointment

Posted 10/29/09

Everyone is very pleasant. The atmosphere is calm without going over the top.

Pros: Great manicure/pedicure

Cons: none

Posted 10/02/09

Really nice group of people. great facial I got from joanna, lovely lady.
Owner on phone so accomdating. Makes you feel good to see some people still care and believe in customer service and making a regular out of you . My friends have gone here for years. Well done place. Hear strong massage is by Jung?
Will be back. Very nice sotheys facial.....then right after that,check out the fairway for some organic foods:):))
great location....will be back:) ask for joanna....

Pros: Clean open nice....

Cons: be nice to sauna or steam:)

Posted 09/22/09

This is my mainst?y spa. It is dependable.

Pros: deal prices

Cons: ok ambience

Posted 09/13/09

very proffessional! Very affordable!!

Pros: everything

Cons: nothing

Posted 09/05/09

The 60 dollar bill for the bikini was was not worth it. I also ended up with streaks of wax on my leg, which was hard to get off.

Pros: quick

Posted 08/23/09

i love their manicures...they have great hospitality and the place looks amazing

Pros: Great service and wonderful results

Posted 07/27/09

Me and my friend decided spontaneous to go to the spa. We had an appointment 3 hours later. We decided on the early summer special: facial, massage and manicure.
The facial was the worst. The lady first told me that I have acne ... witch I know. She kept on asking me what kind of products I use and everything I said was not good enough for her. She gave me the feeling that I don't take care of myself.
The worst was, that she kept on telling me almost the whole hour, that my skin will get worst when I turn 30.
After such a treatment I felt mentally worse than before.
Yes, I do have problems with my skin. I watch what I eat and I just use special products but giving me the feeling I don't take care of myself and picturing my future with pimples all over my face was not really relaxing.
If I want to talk to someone I go to a hair salon. But when I get a facial, and the lady is working on my face, than how could we have a conversation? Your hands are in my face. I hardly can speak. I am there to relax. Not to listen to your story.
Afterwards the massage was really good. The only thing was the music. But hey, some people like it some not.
The manicure was O.K. I just had the feeling that they want us out. So they rushed.

What I also don't liked was the smell in the locker room. It was clean! but the smell of this -I don't even think it was a air refreshener- was just not good. I still can remember it. I also don't liked that you have to wait in your bathrobe (you are almost without cloth underneath) next to the front desk. But this is a logistic problem.

Anyway, I am not going back, because there are a lot more out there to explore. (might be worst might be better) And I hope I will find a spa where you have a peaceful facial.

Pros: Clean

Cons: Smell in the loker room, cosmeticia likes to talk

Posted 07/15/09

They give the best Brazilian waxes! I also love their massages, spa pedicures and i especially LOVE their hot cream manicures! they pamper you like no other spa

Pros: best customer service!

Cons: no cons

Posted 06/03/09

This spa is the best one on the upper west side. Attentive staff, and the spa services are simply great.

Posted 05/18/09

everyone from my office goes to this spa; the facials are awesome and the cellulite treatments seem to work - a friend tried them and she had amazing results.

Pros: variety of services

Cons: a little pricey but worth it

Posted 05/02/09

The staff is so attentive, ready and willing to help that its so relaxing the minute you step in. Always like going there when i get the chance..

Pros: good staff

Cons: none

Posted 04/29/09

Since I have been having manicures with Leann, my nails have become healthy. I love how diligent, knowledgeable and delightful Leann is. She has made wonderful recommendations to help my nails grow, always in a quiet, assured way.

Pros: Relaxing scene

Posted 04/22/09

I've read many positive reviews of Feline Salon Spa here on Citysearch, so when Spa Week came up, I decided to take a chance on Feline. I've only been to a spa once before and therefore don't have much of a baseline for comparison. I also used this as an opportunity to shop around for my go-to day spa without spending a ton of money. I figured if a Spa Week client was treated well, a regular patron would be treated even better.

Leanne was my aesthetician and even though I'm not used to being rubbed by strangers, she didn't make me feel like a dork. She also immediately understood (without my having to tell her) that I didn't want to chat. The only time I felt uncomfortable was during the extraction part of my facial but in the end, it was worth it; for the first time in years, I'm blackhead-free! After my body scrub, I felt like I'd molted- the skin that was revealed after the scrub is so soft!

The areas I saw were very clean, though I was a bit disturbed to see that their flip-flops are used by multiple wearers. Who knows if the person before me had a foot fungus?

Overall, I really enjoyed my treatments at Feline and am definitely planning to go back. The worst part about the experience was that it too chilly and rainy for me to show off my well-scrubbed and glowing self!

Pros: Friendly, professional, relaxing, no product pushing

Cons: Flip-flops are worn by multiple people

Posted 04/14/09

I received a gc at my baby shower and began using the services months after my daughter was born. The massage I had from one of the gentleman was deep and strong but he seemed to be an auto... ie told him I wanted certain areas worked on but they did not get any more attention than others.
The facial from Denise (?) was very good. No pushing products either.
And the reflexology pedicure I had from a woman with long nails was horrible because her nails were so long she couldn't even apply pressure properly. I should have asked for someone else when I saw that it wasn't working out. I think this spa asks its clients to review here so it tends to skew the results imo since the regulars will all say they like it. Overall, a good place to have on the uws.

Pros: Location, variety of offerings

Cons: some practitioners better than others

Posted 04/13/09

Great service, perfect location. Love Dorota for the bikini waxes- very quick, thorough, professional.

Pros: staff, ambience, service

Cons: sometimes crowded

Posted 03/28/09

I have been to Feline several times for deep tissue massages by Jang... she is incredible and super sweet and personable. I always leave feeling refreshed and relaxed. The bread, water, juice and strawberries afterwards are a nice treat. Thanks to Jang and Feline for a great experience every time.

Pros: Clean, professional, relaxing

Cons: None

Posted 03/13/09

By far i had the best facial ever.. I`ve been around the city and tried alot of facials and finally i found someone who understands my needs and my skin never looked better. I had Leanne and i highly recommend her.. The products she recommended are also great. I also love the place and i will be returning!!

Posted 02/25/09

I was offered a gift of a half-day beauty at this wonderful spa, and was simply delighted at how professional, courteous, knowledgeable and friendly the entire staff was to me and the other clientele. My experience was similar to the first-class treatments I have experienced in Europe. This is a perfect destination for both large and small treatments, such as manicure/pedicure and facials.

Pros: Staff

Cons: Decor

Posted 01/04/09

I love Feline, hidden away on west 75th street. This has the BEST MANICURE in town. May not be cheap but if you want a great manicure that lasts go there!! They have it all Waxing, Facials, Massages, Manicures and Pedicures> The people are nice and the place is clean!!

Posted 12/23/08

I treated myself to a manicure. The hot cream was fabulous and it lasted a really long time.--Highly recommended

Posted 12/11/08

I've been going to Feline since I moved to the area 1 1/2 years ago. I go every 6 weeks for a Brazilian bikini wax. I have never had a bad experience. They always squeeze me in last minute if I haven't made an appointment. When you get there, there's always coffee and water and clean restrooms. Also, the waxing never hurts! My last visit I was waxed by Sia. She used this organic wax called nufree finpil. It didn't hurt at all, even in the most sensitive areas and I wasn't red after at all. It was actually a really relaxing experience, which is unusual for a wax, that's for sure. I also once got a massage there. It was reasonably priced, not rushed, and I felt great afterward. I recommend Feline to all of my friends for waxing and massages and any other spa needs.

Pros: pleasant staff, excellent services

Cons: none

Posted 12/09/08

I had such a pleasant experience at Feline. I am always nervous about getting waxes done, but before I knew it the wax was over! No pain, I couldn't believe it! If you are planning to get a wax done, I highly recommend Sia Manis. She makes you feel very comfortable and at home, and also uses the Nufree Nudesse Finipil wax, which is unlike any other wax I've tried in that it leaves the skin smooth with no sticky feeling, and it is pain-free. The staff is incredibly friendly and you truly feel pampered!

Posted 12/04/08

While the service room was not as fancy as i expected, this is truly a relaxing and exceptional spa service...the people are very professional and you leave feeling like you've got your money's worth!

Posted 12/02/08

I love this place - everyone who works there is courteous. I especially like the massages - they are not cheap, but they have never let me down. Plus, I can get appointments on short notice which is very convenient given my hectic schedule!

Pros: staff

Cons: price

Posted 12/01/08

great manicures and impeccable service! Would definitely return! It's conveniently situated on the upper west side!

Posted 11/25/08

Have never had any issues with the great services they provide at Feline - nails, facials, etc. Amazing pedicures and wonderful service.

Posted 10/17/08

I used to frequent Feline's when I lived in the Upper West Side many years ago. I look forward to going there again when I visit!!!

Posted 10/12/08

Feline Day Spa is the best spa that I have been to in Manhattan. I have been getting facials from Ala for over three years. The service is always exceptional, and I always feel like I am the most important client that day. The atmosphere in the spa is relaxing, and I have never felt rushed by anyone. They also never try to push products on me and give me samples first. I refuse to go anywhere else!

Pros: ambience, service, samples

Posted 09/11/08

I visited Feline Day Spa as part of an evening out with the girls. The atmosphere was relaxing. My pedicure was fabulous. The person who gave me the pedicure was very professional, attentive and pleasant. I would recommend this place to anyone.

Pros: Ambience, Friendly Staff

Cons: No Parking

Posted 08/18/08

I had a pedicure here once before years ago, and forgot what an exceptional job these ladies did, until recently when I went back! First off, this spa provides a relaxing and friendly atmosphere. you feel miles away from the city. Secondly, the location is great! From the soothing foot massage, to the lotions and scrubs, my pedi got me lots of compliments. Most importantly, I love it.

Pros: Ambiance

Cons: No parking

Posted 08/16/08

My friends and I first went to Feline about two years ago and I have made it my regular spa. There is no need to change...Feline Day Spa has all the services a spa can offer at competing prices. The ladies are nice and listen to your requests. I love the green tea they offer at the reception. Going to Feline is always a pleasure and I recoommend this spa for a first time spa goer. No pressure, everything is simple and the service is great.

Pros: good environment, peaceful.

Cons: small locker room

Posted 08/06/08

I've been coming to Feline's for my bikini waxing for over a year. Though this procedure can hardly be pleasant, I appreciate the kindness and professionalism of the specialists who perform it.

I had a massage once and it was magnificent.

I also loved their manicure and pedicure.

Feline's location couldn't be better for me.

I like the atmosphere of the place, because it is friendly and unpretentious.

Enjoy your visit!

Anna

Posted 07/31/08

OMG...is all I have to say.The experience was amazing, my girlfriends and I had a magnificent time. definetly the place to go when stresased out from life's ups and down, cause trust me you'll feel so good you'll forget about it!

Posted 07/14/08

I went to Feline for the half day of beauty package- the whole thing was great from beginning to end. The manicure and pedicure were one of the best I have received. The staff were all friendly. I will definitely go back. Everything was also reasonably priced.

Posted 07/08/08

Last month I went in and I had a skin bella facial with Martha! It was the best experience I have ever had. My skin has never been so incredibly smooth and soft! Everyone was complimenting me! Not only did I look great, I also felt great. I would recommend this to every woman who needs that revitalizing treatment! I've never been this satisfied!

Posted 07/04/08

I have been to this place quite a few times and the services I have received (massage, facial, manicure/pedicure) have always been exceptional. Their customer service however is not the friendliest.

Posted 06/28/08

In all honesty this is my favorite spa in all of NYC. I think the girls are so fun and funny. But when it comes time for tretment they are receptive to your desires and needs. I have been going only a short time, but I think I will be comeing here forever!

Posted 06/16/08

The salon itself is lovely. I don't like to talk during my massages, and the male masseuse I had did not pick up on this. Amidst his chatting he told me to "relax" about 20 times in an hour. If I were a relaxed person, I wouldn't need deep tissue massages. If you want to avoid the constant "Relax!" reprimand and/or the distracting chatter, I'd specify this at the beginning.

Pros: Location

Posted 06/15/08

The brazilians cost a bit more here, but the ambience and quality of work is worth the price. And the waxing process is a lot less painful than the type used by most other waxing places. Feline is just what a day spa should be - relaxing, clean, and tranquil.

Posted 06/04/08

After a pedicure and manicure one day, and a haircut another, I was highly impressed by the ambiance and service at Feline Spa. It's a bit costlier than other places, but well worth it.

Grace did the nail work attentively, and both times the experience was extremely relaxing and upbeat. I plan to go back soon.

Posted 06/03/08

The Upper West side is lucky to have Feline Day Spa. They are the best! From waxing to massage to manicures/pedicures, everyone is wonderful. They are professional and honest. You can't go wrong! I recommend the spa to anyone for any service. Sooo relaxing!

Posted 05/20/08

Just came back from a massage and it really was good. The locker room is super small, which is why I was asked to undress in the treatment room, not a big deal. The massage was exactly what I needed and my muscles are super relaxed. I'm definitely going back.

Pros: great massage, prices

Cons: nada

Posted 05/18/08

I'll tell you, I have been getting waxed at the same place forever but when I went to Feline and they had that "Blue Wax" Im telling you my wax job lasted for over 3 months (they usually last 1-1 1/2 months) I think their products are great and I have been going back ever since.
Also, I got a French Pedicure...went to Jamaica for 5 days and I tell you the white lines in the pedi lasted over a month...That in itself is remarkable.

Pros: the products

Cons: the prices

Posted 05/15/08

Very tranquil, quiet spa that gives unbelievable manicures and pedicures. The staff is experienced and patient and use the highest quality product. There is always a hot cup of coffee or tea or a bottle of mineral water available. Plus, it is imaculate. I travel across town for there services. More expensive than the average manicure but it lasts two weeks!

Pros: clean and high quality

Cons: uncomfortable to dry wet nails and toes

Posted 05/14/08

After waxing regularly for over a year, I decided to venture out to the best rated spa in the upper west side, Feline Day Spa, to see what all the hype was about. The environment was cozy, and the staff was pleasant. After we got started, I noticed that the wax was being left on much longer than normal and that it was hardening before being removed. I asked about it, and Helena informed me about the type of waxing they use and how in hardening, brazilian waxing is MUCH less painful--very true. A little pricier than my last spa, but overall worth the money.

Pros: less painful waxing

Cons: a little pricier than most brazilians

Posted 05/11/08

I visited the Feline Day Spa on a weekday afternoon in late April. I was scheduled for an early morning flight, the next day, for a week vacation in Florida. My daughter gave me a gift certificate for Spa Finders for my birthday. After researching this day spa online, I booked an appointment for a manicure and pedicure with reflexology. True to their advertisement, this spa visit was absolutely relaxing; the environment was serene, clean, and tranquil. I added on an additional service, the waxing ,after my manicure and pedicure. All staff were, professional, polite, helpful and courteous. There was no pressure to buy their products or add other services. Additionally, I have sensitive skin as well as allergies that make me cautious about where and how the waxing is done. I must say, this is the first time that I left a salon/spa without redness or any sign of irritation on the waxed area. The manicure was fabulous. It last ed almost a week without touch up ( I was at the beach and in the water for a good part of vacation). The pedicure with flexology was the best I have ever experienced. It was a great way to start my vacation, an effective stress buster.
I have been to other day spas in NYC, this one is at the top of my list now. The hardest part about that afternoon was leaving the salon. The experience was blissful. Will I return? Yes. Will I recommend Feline Spa to my friends and family? Absolutely. When I return, I plan to sample other services in the future and to give give certificates to friends and family for special occasions or when they visit from out of town. A hint to my husband and children, put a gift certificate for Feline on my wish list for the holidays.

Pros: Easy access by public transportation,;good shopping and eateries within walking distance; excellent value for the money; no pressure to buy products sold there.

Posted 05/08/08

After a customized facial at Feline, I went ahead and bought a 6-treatment package - I like it this much!
Leanne, the esthetician who works with me, is highly professional and very helpful. For me, the best part is that it's never a general, "suitable-for-every-skin-type" treatment, but one that answers my face's specific needs.

I've also given gift certificates to facials to a couple of friends - everyone seems to enjoy it a lot :)

Swedish massage was very nice as well, giving me just the right balance of "tough love" and relaxation.

Posted 04/28/08