Feline Day Spa

866-508-7816

235 W 75th St New York, NY 10023

www.felinedayspa.com

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The best day spa in New York City, we offer a full menu of services.

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Mon-Fri 9am-8pm Sat 9am-6pm Sun 10:30am-5:30pm

Message from Feline Day Spa

Merchant_icon

For over 27 years, Feline Day Spa has been pampering New Yorkers with rejuvenating spa treatments. At this Upper West Side spa, guests are transported to a place of serenity and relaxation. This 3000 square foot, Manhattan day spa houses 12 luxurious spa treatment rooms and new spa equipment. Services offered include facials, body treatments, manicures and pedicures, microdermabrasion, waxing, massages, reflexology, professional hair and makeup services, anti-aging treatments and more. Let the soft smell of aromatherapy oils soothe your senses as you enter the spa. Mineral bottled water, herbal teas and coffee are complimentary. The spa staff is known as the best in the city - skillful & friendly. They also carry exclusive products from Dermalogica, MD Formulation, Skin Ceuticals & Phytomer. Call Feline Day Spa, and ask about spa specials, gift certificates and spa packages.

Editorial by Citysearch

The Space
A large reception area opens out to a manicure and pedicure section, hair styling stations and private rooms for electrolysis and makeup applications and lessons. A curved hallway leads to treatment rooms for Hydroptimale facials and body services. Product lines like Dermalogica, SkinCeuticals and MD Formulations are sold at the reception desk.

The Services
In addition to the nail, styling and hair-removal services, there are many facials and skin treatments to chose from; try a hydrating facial, glycolic and enzyme peels or microdermabraison for face and body. Indulge in the exclusive ECHO2 facial, which exfoliates, cleanses and rehydrates skin using gentle blasts of oxygen. Body treatments include seaweed and herbal wraps, mud soaks and body scrubs; all include some optional time in a sauna or steam room. Massage therapy is available, as is reflexology; combine a reflexology session with a facial for a relaxing experience.

Key Points

  • Spa Packages Available
  • Time Out NY - Best Spa
  • Full Service Day Spa

The Inside Scoop

  1. Know Before You Go - Weekends get filled fairly quickly, so the staff recommends that you call about two weeks in advance if you want an appointment for a Saturday or a Sunday.
  2. Manicures/Pedicures - While all treatments are unisex, there are special package deals for men. One popular choice gives that special guy in your life a mani/pedi, a half-hour facial and a one-hour massage.
  3. Body wraps - Seaweed Wrap---The cleansing properties of seaweed are used to deep clean and restore smoothness, suppleness and glowing good health to your skin. Plus a 20-minute massage.

Editorial and merchant content by Citysearch

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Latest reviews from Citysearch.

Ratings_icons Feline Day Spa

cm29

The Upper West side is lucky to have Feline Day Spa. They are the best! From waxing to massage to manicures/pedicures, everyone is wonderful. They are professional and honest. You can't go wrong! I recommend the spa to anyone for any service. Sooo relaxing!

Posted 05/21/08

Ratings_icons I'll go back...

t_ferg

Just came back from a massage and it really was good. The locker room is super small, which is why I was asked to undress in the treatment room, not a big deal. The massage was exactly what I needed and my muscles are super relaxed. I'm definitely going back.

Pros: great massage, prices

Cons: nada

Posted 05/19/08

Ratings_icons Best waxing ever!

upperwestsider1

I'll tell you, I have been getting waxed at the same place forever but when I went to Feline and they had that "Blue Wax" Im telling you my wax job lasted for over 3 months (they usually last 1-1 1/2 months) I think their products are great and I have been going back ever since.
Also, I got a French Pedicure...went to Jamaica for 5 days and I tell you the white lines in the pedi lasted over a month...That in itself is remarkable.

Pros: the products

Cons: the prices

Posted 05/16/08

Ratings_icons longest lasting manicure!

SJS2005

Very tranquil, quiet spa that gives unbelievable manicures and pedicures. The staff is experienced and patient and use the highest quality product. There is always a hot cup of coffee or tea or a bottle of mineral water available. Plus, it is imaculate. I travel across town for there services. More expensive than the average manicure but it lasts two weeks!

Pros: clean and high quality

Cons: uncomfortable to dry wet nails and toes

Posted 05/15/08

Ratings_icons Best Waxing in town!!

Localusto0

After waxing regularly for over a year, I decided to venture out to the best rated spa in the upper west side, Feline Day Spa, to see what all the hype was about. The environment was cozy, and the staff was pleasant. After we got started, I noticed that the wax was being left on much longer than normal and that it was hardening before being removed. I asked about it, and Helena informed me about the type of waxing they use and how in hardening, brazilian waxing is MUCH less painful--very true. A little pricier than my last spa, but overall worth the money.

Pros: less painful waxing

Cons: a little pricier than most brazilians

Posted 05/12/08

Ratings_icons True to their advertisement...

woridock

I visited the Feline Day Spa on a weekday afternoon in late April. I was scheduled for an early morning flight, the next day, for a week vacation in Florida. My daughter gave me a gift certificate for Spa Finders for my birthday. After researching this day spa online, I booked an appointment for a manicure and pedicure with reflexology. True to their advertisement, this spa visit was absolutely relaxing; the environment was serene, clean, and tranquil. I added on an additional service, the waxing ,after my manicure and pedicure. All staff were, professional, polite, helpful and courteous. There was no pressure to buy their products or add other services. Additionally, I have sensitive skin as well as allergies that make me cautious about where and how the waxing is done. I must say, this is the first time that I left a salon/spa without redness or any sign of irritation on the waxed area. The manicure was fabulous. It last ed almost a week without touch up ( I was at the beach and in the water for a good part of vacation). The pedicure with flexology was the best I have ever experienced. It was a great way to start my vacation, an effective stress buster.
I have been to other day spas in NYC, this one is at the top of my list now. The hardest part about that afternoon was leaving the salon. The experience was blissful. Will I return? Yes. Will I recommend Feline Spa to my friends and family? Absolutely. When I return, I plan to sample other services in the future and to give give certificates to friends and family for special occasions or when they visit from out of town. A hint to my husband and children, put a gift certificate for Feline on my wish list for the holidays.

Pros: Easy access by public transportation,;good shopping and eateries within walking distance; excellent value for the money; no pressure to buy products sold there.

Posted 05/09/08

Ratings_icons Great expericen with both facial and massage!

yubasis

After a customized facial at Feline, I went ahead and bought a 6-treatment package - I like it this much!
Leanne, the esthetician who works with me, is highly professional and very helpful. For me, the best part is that it's never a general, "suitable-for-every-skin-type" treatment, but one that answers my face's specific needs.

I've also given gift certificates to facials to a couple of friends - everyone seems to enjoy it a lot :)

Swedish massage was very nice as well, giving me just the right balance of "tough love" and relaxation.

Posted 04/29/08

Ratings_icons Best spot on the UWS for waxing!

ChelleG70

This is an all-around lovely and inviting spa, but it is the best place I've found for waxing. The wax and the technique used makes the Brazilian much less painful, and it's quicker, too. Plus, this is the one place I could find that offers a la carte leg waxing -- meaning if you don't need your whole thigh waxed, but only the inner thigh, you don't have to pay for the entire thigh. Fantastic! A great service for women!

Posted 04/17/08

Ratings_icons Fantastic, Affordable Massage

LiaA1980

Hidden behind rustic upper-west-side architecture, is this bright, clean, sweet, comfortable spa with an affordable menu of pampering services, a super friendly and professional staff, and (based on my experience) an envigorating massage. It was really... EXACTLY what I needed. I just disappeared into the warmth of one of their private rooms, into the rising smell of lavendar, and recovered at the end of an hour feeling that each of my muscles had been awakened, gently, happily.
Highly recommended.

Posted 04/15/08

Ratings_icons Best manicure ever!!

rsd65

Quiet peaceful retreat on the upper west side. Best manicure and best facial, possibly ever. My skin was glowing and the manicure lasted for over one week--unheard of!!

Posted 04/15/08

Ratings_icons Lovely Little Spot: RUDE front Desk

Eliz881

This cute cozy little spa tucked into the heart of the Upper West Side, is intriguing, with reasonable prices and a comfortable atmosphere...except the front reception.
When one enters any store/ in this case Spa. It's always the first initial greeting that sets the tone for your experience, and predetermines whether you will purchase, and can very easily sway you to either really stop and take a look and consider buying... or if you are ignored and treated rudely, you simply smile, walk out, and call all your girlfriends to tell them how you were ignored and they along with you will now,and should boycott buying anything from that particular store.
This is the case with Feline.
The Front Desk is down and out RUDE. Totally Unaccommodating, hard to understand, and down right rude. Where are these girls mothers? Did they ever learn manners? Apparently not.
The services and the professionals who deliver are fantastically sweet and professional. I had a 1 hour facial and eye brow wax. But when you walk into this cute little bubble of estrogen, don't expect to be smiled at, or politely welcomed to the world of relaxation... no, that comes later. Expect to be talked down to, rude, and ordered at... So if you can walk in with a tough skin and let it roll, once your professional massage therapist or manicurist appear or facialist appear, you'll feel like it's the sunshine coming out after a dark rain shower. It is those professionals, who will really make you feel at home and be treated like the princess you really are. Overall, the spa is great services... great product selection and relaxing once you make it past the front facade. And oh just bear in mind once you have relaxed and enjoyed yourself, you have to face them again when you leave... to pay your bill where they snap at you like you are doing them a favor by handing over your hard earned money, so your one hour of bliss is ruined by a sudden thrust into reality.

Pros: Service Professionals are lovely.

Cons: Front Desk/ Reception unaccommodating and rude

Posted 04/14/08

Ratings_icons Great service

cubess

Went there with a friend who got a wonderful manicure. It looked great and the woman who did it was extremely friendly and nice. It's also a very well priced spa for the area. Definitely recommended.

Posted 04/14/08

Ratings_icons Great Manicure!

ght2111

My manicure was amazing and lasted for two entire weeks - this with bright red nails. The service was fantastic and the wax treatment they did at the end left my hands feeling super soft.

Pros: service

Posted 04/09/08

Ratings_icons Good experience overall

mnprs

We took 2 spa packages with message and facial etc. The facial was very nice and enjoyable. The message room was a bit cool, but Monica was fantastic.

Posted 03/11/08

Ratings_icons Five Star Treatment for Facial!

MairaP

I was looking for a really good salon to go (switching from going to Bliss...way too over-rated, way too expensive!) so i checked out Feline, rated top 4 for facials and it was right in my neighborhood, as a plus. I checked it out and the experience was just as wonderful as I had expected. The service was very attentative from the moment that I made an appt to being treated for a facial. Dorota is the person who gave me an amazing facial and was very honest about what I needed to get and never forced any products on me (a practice way too common in salons like Bliss). I am coming back and doing all my beauty services there like waxing, mani and pedi : )

P.S. I have now gone back and done a second facial for acne (look for Alexandra!!!) and I have done brazilian waxing and they have been both top top notch! I swear, the brazilian wax technique is amazing (fast, noooo pain!!!) and they use a very different type of wax that doesn't stick to your skin. I've done braz. wax in Brazil and Feline's is the salon that has come the closest to providing as excellent of an experience as it is to get it in the land of brazilian waxes!

Pros: Elegant atmosphere, relaxing background music, professionals with lots of experience

Cons: Sometimes too busy on weekend (but that's every good salon, right?!)

Posted 03/03/08

Ratings_icons After reading the reviews...

hijofrizbe

I am booking a spa "event" for a friend and I for her birthday celebration. After reading the reviews (good and bad) and the review comment backs, I have to say that Feline Spa has been taken off my list of potential places to drop a decent amount of money. The sheer tone of the comment backs from the 'owner' is a HUGE turn off. It is up to us the reader to decide what we think is legit and what isn't - this is one of the reasons for reviews. If you cannot handle the negative criticism from your customers, you're in the wrong business; you need to roll with the punches sometimes. After reading the the comment back's, had I have gone to Feline, I would have been extremely uncomfortable fessing up to any service that I found unsatisfactory, if this is your demeanor (tone) online - I can only imagine what it is like to encounter it in person. I think at this point I'd rather take my friend and my money to a horrible "hunk-o-mania" club then to chance the doom of Feline.

Hillary Frisbie - a previously interested, now off-put potential client.

Pros: Seems like the have a lot to offer

Cons: Responses from Business - TRAGIC.

Posted 03/02/08

Ratings_icons What did I get myself into?

CityGirl38

***THINKING ABOUT GOING HERE? READ MY REVIEW FIRST!!***

I was given a gift card by my husband to this spa and boy, I don't know who feels more taken. Him for buying the gift card, or me for getting lousy service from start to finish. Well not 100% lousy. The nails weren't too bad but I could have gotten the same nail treatment at other places for around $20.

The woman who did my facial was too busy talking to the other workers the whole time. I might have had a total of 15 minutes of actual time with her. The rest of the time she left me in the room not letting me know what was going on. When she did work on my face she pressed so hard it left my face bruised the following day.

The guy who did my massage was TOO ROUGH on my skin. I had to ask several times to ease up but he did not listen. He even left me with a lot of oil or some type of waxy stuff in my hair. I had dinner reservations after my spa treatments but had to cancel them due to the fact that I was too tense and needed to go home to remove all the oil/wax that was in my hair.

When it came time to leave they even tried to charge me for services that were included in the gift package.
I mentioned after the service that this was the worst experience I've ever had in a spa. The girl behind the counter said to me "Sorry, we've been in business for many years. You must have never been to a real spa" She then just walked away from the counter and left me alone assuming I would leave. I asked what type of reply that was and she replied from the other side of the room "We're done, your service is over, you can leave and have a good day"

I've been to many spas here in the city. This will be one that I WILL NEVER GO BACK TO.

Do yourself a favor. Go take a look at the place before you plan on dropping your money there. You can smell the snooty attitudes in the air as soon as you walk in the door.

Pros: Nails were Ok. About what can expect from a corner Salon for $20

Cons: Read above!

Posted 02/26/08

Ratings_icons Old World elegance, lady-like luxury, timeless

ChicStepmom

A surprise of a salon on the UWS - Feline Spa is not for cats, it's for adults who want to step out of the rush and bustle of 21st century NY into a gracious reception area where you will be assigned a hair colorist, a masseuse, etc., who will remember your name and treat you with personal attention and space. A rarity these days- spacious, soothing waiting area, coffee and tea and water on tap, private treatment rooms so all of Broadway doesn't have to see you with goop in your hair or on your face. A treat! If loud indistinguishable "house music" and trainees bumping into you and each other in the aisles while you get moved from one "station" to another are not for you, this is the place to be.

Pros: Ambience, atmosphere, cleanliness, personal attention, spaciousness

Cons: None yet

Posted 02/16/08

Ratings_icons Best Facial, Best Massage

NYCAbigail

After the facialist I had been using for years retired I was at a loss - I must have tried every facialist in NYC... finally I found Lucyna at Feline. There is no one like her. As for massages, Chantal is utterly amazing. Feline is a perfect spa - It is very personal and intimate, unlike many of the factory-like spas around the city, and loyal customers build lasting relationships with their masseuses and aestheticians. My friends and I are loyal Feline customer, and we even celebrated one of our bachelorette parties with a spa day. The staff was amazingly accomodating and it couldn't have been better. I cannot recommend Feline highly enough.

Pros: Relaxed Atmosphere, incredible skill, very clean, great staff, no pressure to buy merchandise

Posted 02/15/08

Ratings_icons I simply can't understand all these good reviews

EDKJ

Never before have I been so let down by citysearch reviews. I'm starting to question if these reviews are made by the people who work there because this was by far the worst spa I've gone to while I've lived in New York.

I just came back and boy, what a disappointment . Why is it that there is no seperate waiting room between you and the people who come in off the street. It's highly inappropriate to be sitting in an oversized robe where people can see you exposed.

I could go on forever about the terrible service but there isn't enough room to type.

SHOPPER BEWARE!!!

Pros: None at all

Cons: Explain to me why the woman who does facials needs to grope your chest for 15 minutes??

Posted 02/13/08

Ratings_icons Great Day Spa

ngret

This is how a day spa should be! I went here after years at nail salons for massages and they really made a world of difference. I was calm and collected within minutes. It really is an amazing experience. The owner was very sweet and really took the time to make me feel that I was special. I will most likely never go anywhere but Feline.

Posted 02/13/08

Ratings_icons same old

ehj12

I received a regular manicure, however I didn't find it special or different from a regular nail salon. The manicure quality could have been found from a local nail salon.

Posted 02/10/08

Ratings_icons The Best!

hoopsplayer

My girl dragged me for my first back wax, I fought her every inch of the way. I expected 40 Year Old Virgin yelling and screaming. We told the woman at the desk it was my first time, that I was pretty nervous. She said trust me, Lucina will be gentle. I wasnt sold. Lucina led me to a powder blue room with soft music. She said to relax and brought me some water with lemon, it felt nice for sure. The first few pulls hurt, but nothing like I expected. Before I knew it she was finished. She applied some soothing lotion, told me how to care for it the first few days and I was on my way. It was so easy. Now my back is smooth as silk. Im definitely coming back in 2 months. I may even go for a facial, with my girl!

Posted 02/07/08

Ratings_icons The Worst!!!

KRCW

So I wrote a review and the Feline day spa tried to deny that I was writing a review on them.
My girlfriend and her mother were the ones who used their gift cards from Feline day spa. You can read my girlfriend's review on here by username eah****

Trust me. We have gone to other spas since and they have all told us about the people who have come into their spa because the people at FELINE DAY SPA were very rough on them.

If my review gets erased, I will be sure to write another one.

Let me start off by saying that I've never dealt with a place this bad. There is constant confusion between the workers and their clients seems to be the norm there.

If you are using a gift card, be sure that you will get the worst service imaginable. They have your money and you will be treated like yesterdays news there.

If you try to complain about your service, expect the owner to laugh at you in your face and tell you that "nobody complains about their spa and there are NO REFUNDS"

NEVER AGAIN!!

Pros: Honestly? NONE!

Cons: No waiting room, no private lockers, no tea or drinks like website states

Posted 02/04/08

Ratings_icons My Urban Oasis

findleyhart

Okay, Feline is the best Spa I've come across. And I've been to my fair share in New York, London and Philadelphia. The best! It doesn't have the bells and whistles that you'll find at NYC mini chains like Bliss or even Oasis (like dried fruit trays and lemon water in the waiting room) but who really cares about those details when it comes down to it? It's about the SERVICES. Lucyna gives the BEST facial! She is tireless in her work, and is so methodical in her applications. She caters your facial to your specific skin, and has never pushed products on me. I've been going to her for the past 6 months or so, and I am hooked! My skin looks glowing and refreshed. She is great at extraction. It's also very relaxing. For others who complain about getting a mask put on for 5-10 minutes: HELLO! When have you every had a facial where this didn't happen? They apply the mask, then let it sink in. That is standard among all facials I've ever had. If it bothers you, speak up and ask her to chat with you while the mask penetrates or something. Now on to the massages: Olaf is fantastic for a strong yet relaxing massage. So strong, and not chatty. Just perfect. And yesterday, I had my first massage with Sam. I have to say. THE BEST MASSAGE I'VE EVER HAD. But a word to the weak: this is not a typical relaxing massage. Sam GETS IN THERE. You feel the pain! (He's VERY strong!) At first I was thinking, "This is crazy! He's digging SO hard and it hurts So bad!" But then my muscles started to ease through the pain. Plus, he kept asking if it was too intense. And now? My body has NEVER FELT BETTER!!! I'm a 27 yr old prior athlete and current runner with some aches and tension. I've never been worked out like this before in a massage. I mean, it was absolutely amazing. I feel light and loose. My joints don't ache. Again, it's not a relaxing-let's-doze-off massage. Sam means BUSINESS! So if you're someone who can handle the extremely deep, sometimes painful massage, he's the one for you!!

Pros: Massages, Facials and Bikini Waxes. The people who work there!

Cons: None!

Posted 02/04/08

Ratings_icons great manicure and pedicure and that's it!

NewYorker25

I just had the worst experience at this spa other than the fantastic manicure and pedicure by IVAN.... I went for the mini day of beauty which included pedi and mani, facial and a massage... the facial was the biggest rip off of my life... she made me sit under the steam for 20 minutes, did 2 minutes of extractions and put a mask on my face... that's it. I get facials at other spas and have never paid $100 and get nothing in return. The massage was slightly better but still mediocre.... Cerianly not what I expected, it was a big waste of money. I felt like I was robbed...

Posted 01/29/08

Ratings_icons Top-Notch Bikini Waxing

G88

The bikini waxing at Feline is extremely professional. I feel very comfortable and the aesthetician works very quickly. I highly recommend Feline for waxing.

Posted 01/24/08

Ratings_icons Worst Massage and Day Spa in the World!

DGMG

Oh My God...saying this was the WORST SPA/ MASSAGE experience in my life is putting it lightly. This place is a TOTAL RIP OFF. Me and my friend just left ASTONISHED and SHOCKED asking each other what in the world just happened. Plus We DID NOT get the same treatment/experience (Let me ADD BOTH were BAD) yet we chose the same massage and time limits. Normally City search is very accurate for things i looked at, but only looking at the stars for Feline this time was a BIG MISTAKE because after my experience, I KNOW all the good reviews for Feline are FAKE . When first walking into the building, the cashier will point to a closet a few feet away from her for you to put your jacket into(I should of left my jacket on because there was a sign basically saying they are not responsible for you stuff)plus to the left is the waiting area and YES you will feel the cold draft from the front door opening and closing. There are NO REAL LOCKER ROOM, NO PRIVATE LOCKERS for you to put your stuff into,NO CHANGING AHEAD OF TIME, NO SEPERATE MALE LOUNGE for male customers or your BF/husband to wait in and NO LOUNGE for YOU to relax in and wait till the massause comes (which was late by the way) Just a cold waiting room that you share with both genders. My 1 hr massage was probably 50 mins TOPS! Including my wait time, walk to the massage room, changing out of my clothes/shoes, getting settled in the table and waiting for the women to walk back into the room) The Massage ROOM was COLD?the ambiance HORRIBLE, along with a noisy radiator . The only place I had to leave all my belongings was one dirty chair in the same room. Don?t bother saying you had less than 1hr or stating your real experience, that will gets you a rude..."It's suppose to be 55mins" (the website says otherwise btw) The staff are rude and give dirty looks...NO you DO NOT GET the FULL TIME you paid for. I prefer to give them NO stars.This place is a TOTAL JOKE.... Don't be fooled...STAY AWAY, Don't be their Next Victim

Pros: You learn to appreciate you spa experiences at other places

Cons: Bad Massage(Feels more like an oil coating), Rude Staff, Dirty Looks

Posted 01/19/08

Ratings_icons Worst spa experience ever, poor communication and bad customer service

eah2132

I visited this spa over the holidays as a result of all the positive reviews on Citysearch and it was the worst spa experience I've ever had. The Women?s locker room had dirty robes and flip flops piled in front of the sauna. The woman told us to change and abruptly left the room, never once communicating to us where the clean robes and flip flops were and where to go when we were changed. We expected to be shown to a relaxation room of some sort which is standard for every spa that we?ve visited in NYC, but instead, we were directed to sit down in the front lobby next to the main door of the spa that opens out into the street. The lobby was freezing because the door was constantly being opened and closed and we waited for a solid 15 minutes before anyone even approached us to let us know when are services would begin. The facial was the worst I have ever received. The facialist left the room four times during my service, didn?t ask me for a history of my skin and never once told me what she was doing or why. From the start I told the woman that I had very sensitive skin, yet during the extraction process of the facial, she applied a great deal of force to my cheek and nose area that left me with broken capillaries, bruising and two large blisters on my face. The massage I received was nothing special. The massage therapist never asked which type of massage I wanted, where I would like him to concentrate or how the pressure was during the massage. The room was freezing and toward the end of the massage, he got paraffin in my hair which was difficult to remove once I was home. When we went to check out, the woman at the counter tried to charge me extra for the Oxyblast during the facial, though it was listed as a part of the spa package. Overall, my experience was horrible. The communication by the staff members was terrible and the services are not tailored to your needs. Citysearch has never steered me wrong before, but this time, it was a gigantic miss.

Cons: Poor customer service and communication

Posted 12/28/07

Ratings_icons Great customer service

kaspbo

I wanted to buy my boyfriend a massage for Christmas and the women on the phone and at the desk were polite and courteous. They answered all of my questions concerns. Spa looked beautiful and was immaculately clean.

Posted 12/24/07

Ratings_icons Great Pedicures

furfree

I have come here twice for pedicures. Ada gives a wonderful pedicure and is very meticulous. This is one of the few places I have found that do a thorough job and make your feel look and feel beautiful. I have yet to try their other services, but would like to!

Pros: great pedicures !, friendly staff

Cons: a little pricey

Posted 12/12/07

Ratings_icons Don't upset the staff - they'll upset your service!

lokelani7

Much to my disappointment, my regular day spa did not have any open availability on my birthday. Desperately wanting to treat myself to a day of relaxation, I ventured onto citysearch as the critics have never steered me wrong. I was pleased to come across Feline?s profile with promises of friendly staff and awarding winning services. Driving from the boroughs, I did not anticipate the heavy holiday traffic and found myself running late. I contacted Feline to inform them of my delay and the receptionist appeared to be okay. Apparently she wasn?t okay as I received a cold and uninviting ?welcome? as I entered and was quickly rushed into the locker room. Hastily undressing, the modest accommodations were the least of my concern as I was ?greeted? with the same unimpressive professionalism from the masseuse. The service went from bad to worse when the masseuse decided to hold conversation for a majority of the massage. I found it disturbing and completely unrelaxing. I was thoroughly annoyed when I was charged for the entire massage, despite only receiving half of the session. While I understand my tardiness contributed to the delay, I would have been more understanding had the receptionist used a sense of tact and decorum and showed some sign that she had an idea of what the term ?customer service? actually meant. She did not even wait for me to leave a tip as she quickly dismissed herself before I could even put the pen down. The only comfort I experienced in this establishment was the friendly gal who did my facial. She was very sweet and accommodating and if weren?t for the poor treatment I received before AND after the services, I would have considered returning to Feline for the Microderm services strictly on her recommendation. Always a faithful reader on citysearch, I have never written a review until now. I will gladly wait several months for my regular spa (or any spa for that matter) before stepping foot in Feline ever again.

Pros: Facial with a smile

Cons: Lack of customer service

Posted 12/09/07

Ratings_icons Best salon in the city

lizard3851

Feline offers great manicures and pedicures. The staff is very professional and friendly and do a superb job. The atmosphere is very relaxing. I will be coming back here often.

Pros: Great service

Cons: none

Posted 12/01/07

Ratings_icons Great massage

mthomas10

The Swedish massage is a bargain! I was going to the Aveda spa for a long time, but I went here for a slightly better rate. It was just okay. I have no desire to return. I also had a pedicure that was just fair.

Posted 11/26/07

Ratings_icons great place

js

staff was very friendly best massage ive had.very clean , will go back for more services.very good customer service.

Pros: friendly staff

Cons: none

Posted 11/14/07

Ratings_icons Excellent facial and manicure

neuwife

Before my recent wedding, I visited Feline Day Spa for a facial and a manicure. Both experiences were excellent. Ala did the facial and was first-rate. She made me feel very comfortable and created a facial that left my face glowing. Ada literally gave me the best manicure ever. It looked especially great in the wedding pictures. I highly recommend Feline Day Spa and these two employees.

Posted 11/09/07

Ratings_icons Tranquil neighborhood spa

karelu

I went to Feline twice for pedicures and waxing. The nail technicians/estheticians are meticulous and very professional. I could tell they really pay attention to detail. The atmosphere is very calm and welcoming, and the prices are really fair. You are welcomed very politely, and it has a nice, neighborhood feel to it. I will definitely be returning.

Pros: Fairly easy to get an appointment, friendly staff

Cons: Pedicure stations are a little close

Posted 10/25/07

Ratings_icons Unusual massage

newyorkspagal

I have been looking for a good massage on the UWS since moving here 6 months ago. Feline was the third place I tried and I would say the massage was very average. The spa itself is in a nice building just off of Broadway. The waiting area is spacious, comfortable, and well-stocked with a diverse array of face and body products. The desk staff was kind and efficient. However, two things struck me as very odd about my massage: First, I wasn't asked to complete any kind of "clienf info" form, which spas normally use to gather information about your health, spa experience, etc. Secondly, my massage therapist did not ask me ANY questions prior to my treatment--no "what kind of pressure do you like", no "do you have any especially tight areas you'd like me to work on", etc. In addition, her "Swedish" massage was more akin to those you receive in a nail salon--lots of poking and pushing, very hard & fast strokes, etc...It was not what I would call a typical Swedish massage, which normally features gentler pressure, and long & focused strokes. That said, for $95, it is the best "below market" massage I've had and I did leave feeling relaxed.

Posted 10/22/07

Ratings_icons I'm Glowing Head to Toe

nekochama

I just had a deep tissue massage and facial at Feline, and WOW, do I feel fabulous. Jane gave me the most rigorous and therapeutic deep tissue massage of my life. She not only listens to your needs, she can intuitively feel them with her hands. Marta gave me a very relaxing and gentle facial, she is professional and knowledgeable. I can't wait for my next spa day at Feline!

Pros: Quiet and low key atmosphere, great location, friendly staff, brilliant massage

Cons: none

Posted 10/22/07

Ratings_icons Pampered!

carolinadreaming

I've enjoyed pedicures all over the world, but none better than Feline Day Spa. I look forward to being pampered at Feline Day Spa and try a new service each visit. I plan my NY trips to include a stop at Feline Day Spa. I like to start my day at Feline, before the busy sightseeing and shopping. Don't miss this luxurious attraction. It is the BEST part of the day!

Posted 10/17/07

Ratings_icons Lovely pedi that lasts!

madtrixie

While there are many cheaper pedi places in NYC, Feline's staff is wonderfully attentive, and the pedicures really last for weeks.

Posted 10/17/07

Ratings_icons they have really good facials and thier web site it really informative

dando92907

i like feline salon becasue of the website for all the help and offcourse i am a facial and a scrub junkie and they have accomdated all my needs and i think they are great for that. feline is great with custmer service as well

Posted 10/11/07

Ratings_icons Nice atmosphere, convenient

sopranomamma

It's easy to get an appointment at the last minute, which I like.
The atmosphere is relaxing though not super posh. Waxing services are no-nonsense, they get the job done. I haven't tried any of the other services though the menu is quite extensive.

Posted 10/05/07

Ratings_icons Great Manicures

jchelsea

I am very particular about my manicures. I went to Feline Day Spa at the last minute to get a manicure I was so pleased. They were better than my regular manicurist downtown. I will definitly be returning to try other services.

Pros: Beautiful, Tranquil and Very attentive staff

Posted 10/04/07

Ratings_icons need to relax- come to Feline

zagadka81

Had best massage there just couple days ago, planning to go for a manicure and a pedicure later on this week. Even after couple days still feel very relaxed and calm. Wanted to thank the staff once again!!!

Pros: service

Cons: none

Posted 10/02/07

Ratings_icons Great Service!

mp527

I have enjoyed all of my services at the salon. The staff is friendly and incredibly helpful. The facilities are clean and professional.

Posted 09/23/07

Ratings_icons Bad Wax!

cisily

I went here to get an underarm and eyebrow waxing. I have been waxing forever and this was probably one of my worst experiences. One underarm went fine, but on the second one she ripped off some skin and even after she put on the soothing oil I had to ice it once I got home. I couldnt wear anything sleeveless for a few days because it was so red. When she did my eyebrows she didnt put anything on them after, in hindsight I should have said something then... When I got home I had to ice them too and the next morning when I woke up the skin was bumpy and still slightly red.

Posted 09/22/07

Ratings_icons Great value.

kab25

Feline is just an all around outstandingfull-service day spa. Not only are the therapists very knowledgeable and professional about their craft, they're also very nice and treat their clients well. I would unequivocally recommend Feline as an excellent choice.

Pros: Positive staff, relaxing environment

Cons: None that I can think of

Posted 09/19/07

Ratings_icons Great Manicure!

papillon9393

Great manicure! A friend recommended Feline Spa and told me it was the best manicure she's ever had. I agree! The staff was friendly the prices were reasonable and my manicure lasted much longer than usual! Highly recomended!!!!

Pros: Everything!

Posted 09/16/07

Ratings_icons Amazing

llatt_1

I love this place! A friend of mine recommended the services and it was so nice and relaxing. Most importantly I felt like the staff knew what they were doing and could effectively answer my questions.

Posted 08/31/07

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