Rocky Point Jewelers

★★★☆☆
  • 29 Rocky Pt Yaphank Rd Ste 3

    Rocky Pt, NY 11778

    Map & Directions
  • 631-744-4446

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I recently brought my engagement ring to Rocky Point Jewelers for a rhodium plating. While I was there, I was advised that rhodium plating is NOT permenant. I was told that normal wear and tear as well as certain chemicals found in household items could potentially speed up the wearing process. I was told that I had to leave my ring for 1-2 weeks which seemed like a long time but the sales associate told me that jewelry repair man liked to group rhodium plating jobs together because the solution is very expensive and this would allow the solution to not be wasted. She also explained that the ring would have to soak in a cleaning solution for about 6-8 hours before the process could begin and it was crucial to the rhodium plating process ( which I could understand because I don't want a dirty ring dipped in rhodium!).
She explained that by grouping the jobs together this would make the fee less expensive to the customers. When I picked up my ring I was enamored by the look of my ring. It was beautiful and I was very happy. The rhodium has stayed for about 3 months but I do take my rings off when doing dishes or any other housework. I had a very pleasant experience and I have purchased a very beautiful pendant from the store. They even shortened the chain for me at no charge. I used to shop at jewelry stores like Jared's and Zales but I am now realizing that at a smaller local jewelry store you get a personalized shopping experience and an explanation of cost and work involved with jewelry repairs. No one pressured me to buy anything and I like that I asked to see a ring before a sales person was hovering over me like most jewelry stores. When I tried on the ring and (it was very pretty) I didn't feel it looked nice on my hand. Before I said anything the sales woman said to me that the ring was beautiful but it was not a right fit for me and she showed me something different that looked great on my hand. I appreciated the honesty. Many times I have purchased jewelry and not long after I was dissatisfied with it. The jewelry in this store is beautiful and you don't see two of anything which is nice because I like to think I may have a one of a kind item. The staff are also very knowledgable people who can answer any question you have. I am no longer a Jared's or Zales customer, I am a new and pleased customer of Rocky Point Jewelers.

5
★★★★★

I recently brought my engagement ring to Rocky Point Jewelers for a rhodium plating. While I was there, I was advised that rhodium plating is NOT permenant. I was told that normal wear and tear as well as certain chemicals found in household items could potentially speed up the wearing process. I was told that I had to leave my ring for 1-2 weeks which seemed like a long time but the sales associate told me that jewelry repair man liked to group rhodium plating jobs together because the solution is very expensive and this would allow the solution to not be wasted. She also explained that the ring would have to soak in a cleaning solution for about 6-8 hours before the process could begin and it was crucial to the rhodium plating process ( which I could understand because I don't want a dirty ring dipped in rhodium!).
She explained that by grouping the jobs together this would make the fee less expensive to the customers. When I picked up my ring I was enamored by the look of my ring. It was beautiful and I was very happy. The rhodium has stayed for about 3 months but I do take my rings off when doing dishes or any other housework. I had a very pleasant experience and I have purchased a very beautiful pendant from the store. They even shortened the chain for me at no charge. I used to shop at jewelry stores like Jared's and Zales but I am now realizing that at a smaller local jewelry store you get a personalized shopping experience and an explanation of cost and work involved with jewelry repairs. No one pressured me to buy anything and I like that I asked to see a ring before a sales person was hovering over me like most jewelry stores. When I tried on the ring and (it was very pretty) I didn't feel it looked nice on my hand. Before I said anything the sales woman said to me that the ring was beautiful but it was not a right fit for me and she showed me something different that looked great on my hand. I appreciated the honesty. Many times I have purchased jewelry and not long after I was dissatisfied with it. The jewelry in this store is beautiful and you don't see two of anything which is nice because I like to think I may have a one of a kind item. The staff are also very knowledgable people who can answer any question you have. I am no longer a Jared's or Zales customer, I am a new and pleased customer of Rocky Point Jewelers.

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I had heard good things about Rocky Point Jewelers, and they are close to my house, so I went there to have my engagement ring rhodium plated. It was my fiance''s deceased mother's ring, that his father gave us after she passed away, and it is yellow gold. While I love the ring, I don't wear yellow gold, so my fiance' had it rhodium dipped for me to match my other jewelry when he originally asked me. Over time, the rhodium plating wears off and you need to get it re-dipped.

I called a few places that said it would be $75 to $90 for one piece, which is a little ridiculous. My best friend is a manager in a Zales in Florida, and has told me that the way jewelry stores handle re-dipping is pure garbage to begin with. They keep your rings for days on end, when it really only takes about 15 minutes. So I finally called Rocky Point Jewelers and spoke to Annmarie, who said that it would only be $50. She told me to call her back and let her know when would be a good time to for me to drop the ring off, so to make sure there was a jeweler on site.

I called a few days later, and asked for Annmarie, but she wasn't there, so I spoke to Anthony. I did not ask to pick it up that same day or to wait for it at the store, but he went into a tirade about how I couldn't sit and wait for it, that it would take a few days, because it first had to soak to make sure it was fully clean. He said that if my ring wasn't clean enough, it would "taint" his batch of rhodium, and that it was "too blessed expensive" for that! (I later spoke to my friend about this, the jewelry store manager in Florida, and he said that was a FLAT OUT LIE) I told him I was just wondering when would be a good time when the jeweler would be on site, and he told me "We own this whole shopping center. We're not going to steal your diamond".

He was SO RUDE that I should have just said forget it, and went somewhere else. But Annmarie had seemed very nice, so I asked my fiance'' to drop it off for me, since he passes the store on his way to work. They told him they'd call him or me when it was done. That was a Monday morning. I never heard back from them. Finally, early Saturday morning I called them, and asked if I could pick my ring up. I again spoke to Annmarie, who put me on hold to check, came back on and told me that my ring had been literally sitting there for NO REASON for five and a half days, and hadn't even gotten started in the dipping process!

I got upset then, after not wearing it for almost a week, and told her I was coming to pick it up and I would take it somewhere else. She said there was no need for that, that the jeweler would be there Monday and she PROMISED that mine would be the first piece in and would be ready Monday morning. I told her that I had spoke to Anthony, and he told me that it took days for the ring to soak to make sure I didn't rob him of his precious rhodium batch, and she said she would put it in the soaker right then.

So, my fiance' picks my ring up for me the next Monday, pays them, and it looked good. Until I noticed that two days later, I could see some yellow gold peeking out already. In two weeks, my ring was back entirely to yellow gold, exactly how it was when we originally dropped it off! There was also a black smudge on the head part of the setting that I could not get off. I called the store again, really mad this time, saying that I just had this ring dipped two weeks ago, and I wanted it dipped again the RIGHT way, for free. Annmarie said that rhodium plating fades eventually, and that I shouldn't wear my rings in the SHOWER or at the BEACH. That's when I got really mad. I told her that I knew that rhodium plating fades away, but after two weeks??? Not that it was any of her business, but I hadn't gone to the beach and if I had, I'm certainly not stupid enough to wear my fiance''s dead mother's diamond in the OCEAN. I told her that this was obviously a botched, rushed, crappy job, and I wanted it fixed. I am not usually a mean person, but enough is enough.

My fiance' AGAIN dropped my ring off, and it AGAIN took almost a week to get done. He said that when he picked it up for the second time, for free, that Anthony was pressuring him to spend money on a white gold setting so that "this wouldn't happen again" which isn't true either. My fiance' told him "Well, this is my mother's ring. She passed away. We're trying to keep the integrity of the ring partly intact, not that you people would know anything about integrity" and walked out.

It has now been five months since it was re-dipped the second time, and it has all worn off again. I'm obviously going to have to go somewhere that costs more than Rocky Point Jewelers to save myself the aggravation. I guess you really do get what you pay for.

1
★☆☆☆☆

I had heard good things about Rocky Point Jewelers, and they are close to my house, so I went there to have my engagement ring rhodium plated. It was my fiance''s deceased mother's ring, that his father gave us after she passed away, and it is yellow gold. While I love the ring, I don't wear yellow gold, so my fiance' had it rhodium dipped for me to match my other jewelry when he originally asked me. Over time, the rhodium plating wears off and you need to get it re-dipped.

I called a few places that said it would be $75 to $90 for one piece, which is a little ridiculous. My best friend is a manager in a Zales in Florida, and has told me that the way jewelry stores handle re-dipping is pure garbage to begin with. They keep your rings for days on end, when it really only takes about 15 minutes. So I finally called Rocky Point Jewelers and spoke to Annmarie, who said that it would only be $50. She told me to call her back and let her know when would be a good time to for me to drop the ring off, so to make sure there was a jeweler on site.

I called a few days later, and asked for Annmarie, but she wasn't there, so I spoke to Anthony. I did not ask to pick it up that same day or to wait for it at the store, but he went into a tirade about how I couldn't sit and wait for it, that it would take a few days, because it first had to soak to make sure it was fully clean. He said that if my ring wasn't clean enough, it would "taint" his batch of rhodium, and that it was "too blessed expensive" for that! (I later spoke to my friend about this, the jewelry store manager in Florida, and he said that was a FLAT OUT LIE) I told him I was just wondering when would be a good time when the jeweler would be on site, and he told me "We own this whole shopping center. We're not going to steal your diamond".

He was SO RUDE that I should have just said forget it, and went somewhere else. But Annmarie had seemed very nice, so I asked my fiance'' to drop it off for me, since he passes the store on his way to work. They told him they'd call him or me when it was done. That was a Monday morning. I never heard back from them. Finally, early Saturday morning I called them, and asked if I could pick my ring up. I again spoke to Annmarie, who put me on hold to check, came back on and told me that my ring had been literally sitting there for NO REASON for five and a half days, and hadn't even gotten started in the dipping process!

I got upset then, after not wearing it for almost a week, and told her I was coming to pick it up and I would take it somewhere else. She said there was no need for that, that the jeweler would be there Monday and she PROMISED that mine would be the first piece in and would be ready Monday morning. I told her that I had spoke to Anthony, and he told me that it took days for the ring to soak to make sure I didn't rob him of his precious rhodium batch, and she said she would put it in the soaker right then.

So, my fiance' picks my ring up for me the next Monday, pays them, and it looked good. Until I noticed that two days later, I could see some yellow gold peeking out already. In two weeks, my ring was back entirely to yellow gold, exactly how it was when we originally dropped it off! There was also a black smudge on the head part of the setting that I could not get off. I called the store again, really mad this time, saying that I just had this ring dipped two weeks ago, and I wanted it dipped again the RIGHT way, for free. Annmarie said that rhodium plating fades eventually, and that I shouldn't wear my rings in the SHOWER or at the BEACH. That's when I got really mad. I told her that I knew that rhodium plating fades away, but after two weeks??? Not that it was any of her business, but I hadn't gone to the beach and if I had, I'm certainly not stupid enough to wear my fiance''s dead mother's diamond in the OCEAN. I told her that this was obviously a botched, rushed, crappy job, and I wanted it fixed. I am not usually a mean person, but enough is enough.

My fiance' AGAIN dropped my ring off, and it AGAIN took almost a week to get done. He said that when he picked it up for the second time, for free, that Anthony was pressuring him to spend money on a white gold setting so that "this wouldn't happen again" which isn't true either. My fiance' told him "Well, this is my mother's ring. She passed away. We're trying to keep the integrity of the ring partly intact, not that you people would know anything about integrity" and walked out.

It has now been five months since it was re-dipped the second time, and it has all worn off again. I'm obviously going to have to go somewhere that costs more than Rocky Point Jewelers to save myself the aggravation. I guess you really do get what you pay for.

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3
★★★☆☆

I'm retracting me earlier review.I'm retracting me earlier review.I'm retracting me earlier review.I'm retracting me earlier review.I'm retracting me earlier review.I'm retracting me earlier review.I'm retracting me earlier review.I'm retracting me earlier review.I'm retracting me earlier review.I'm retracting me earlier review.I'm retracting me earlier review.I'm retracting me earlier review.I'm retracting me earlier review.I'm retracting me earlier review.I'm retracting me earlier review.I'm retracting me earlier review.

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This jewelry store had a really pretty selection. Lots to choose from, but of course every expensive. This is where my engagement ring came from. My husband loved them there. knowledgeable staff.

4
★★★★☆

This jewelry store had a really pretty selection. Lots to choose from, but of course every expensive. This is where my engagement ring came from. My husband loved them there. knowledgeable staff.

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